Mon.Mar 18, 2024

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GenAI Drives The Narrative, But A More Confident Tech Economy Is The Real Story Beyond The Q4 2023 Tech Services Earnings

Forrester eCommerce

Last week, we issued our analysis of the Q4 2023 earnings announcements of large public technology service providers. Our takeaways? First, tech service providers grew much slower in 2023 than in 2022 signaling a belt tightening in technology spend. But providers project faster growth in 2024 fueled by core transformations and investments in AI.

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526: Temu Is Killing US Businesses! Is Yours Next?

My Wife Quit Her Job

According to Wired magazine, Temu is losing hundreds of millions of dollars to send you cheap stuff from China in order to grab mass market share from US shoppers and it’s working. But is it affecting US ecommerce companies? Listen to this episode to find out What You’ll Learn What is Temu? How has Temu been growing so fast? Will Temu destroy ecommerce in the US?

Magazine 156
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TikTok’s Influence On Young Voters Makes It A Threat To US Democracy And An Asset To Marketers

Forrester eCommerce

New legislation just passed in the US House of Representatives signals that TikTok regulation is coming. The core argument made by US lawmakers centers around US user data making its way into the hands of the Chinese government. There’s another issue at hand, however: TikTok’s influence over young US voters.

Marketing 195
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Ebay Extends Luxury Consignment Service to Apparel

Retail TouchPoints

Ebay has added luxury apparel to its consignment service , so sellers can now hand off the listing and selling of these goods to Ebay experts. After launching consignment services for designer handbags last year , Ebay saw heightened demand for pre-loved apparel : 22 pre-loved shirts, six pairs of pre-loved jeans, and eight pre-loved coats were sold every minute on the platform across the U.S., UK and Germany, the company reported.

Apparel 147
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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How Beauty Brands Can Bolster Their Website To Boost Their DTC Business

Forrester eCommerce

We reviewed 26 beauty brand websites to compare their direct-to-consumer strength and glean best practices for long-term success.

Consumer 195
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Target Rolls Out 10-Item Self-Checkout Limit Chainwide

Retail TouchPoints

Following a 200 -store test that limited customers using self-checkout to a maximum of 10 items, Target has rolled out Express Self-Checkout to its nearly 2,000 stores nationwide. The retailer also plans to open additional staffed POS lanes for shoppers who have more items, need help or who “just enjoy connecting with our team to help them get on their way sooner,” according to a company statement.

POS 147

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Planning to Prevent Workplace Violence in Retail

Retail TouchPoints

A 2022 U.S. government study found an annual average of 1.3 million nonfatal workplace violence incidents between 2015 and 2019. This is a rate of eight nonfatal violent crimes per 1,000 workers aged 16 or older. In addition to the safety risk to employees and customers alike, workplace violence incidents are costly to retailers. The National Institute for Occupational Safety and Health estimates that workplace violence costs employers more than $120 billion annually in claims, litigation, added

Retail 147
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Barbour Re-Loved Partners with Oxfam at Glastonbury to Deliver Charity Rental Scheme

365 Retail

Barbour has partnered with Oxfam, the international poverty-fighting organisation at Glastonbury to launch for the very first time, a Barbour Re-Loved jacket rental initiative. Taking place at this year’s Glastonbury Festival (Wednesday 26 June – Sunday 30 June), the Barbour Re-Loved rental service which consists of pre-loved jackets that have been upcycled, will be available through the Oxfam stores on the Festival site with all proceeds going to Oxfam.

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DoorDash Adds Sally Beauty, MAC Cosmetics to Delivery Portfolio

Retail TouchPoints

DoorDash is expanding its footprint in the beauty vertical, embarking on partnerships with Sally Beauty and MAC Cosmetics and expanding its relationship with Sephora. Consumers can now shop DoorDash for an array of beauty products and have them delivered in under an hour on average. “We see consumers ordering from retail categories more than ever before and trying out new categories earlier in their DoorDash journey,” said Shana Prevé, VP, Partnerships at DoorDash in a statement.

Supplies 130
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GO Outdoors Opens New Store in Tamworth

365 Retail

GO Outdoors is set to open a new store in Tamworth during the week commencing 18th March 2024, aiming to cater to the increasing interest in outdoor activities among the public. This expansion reflects the brand’s commitment to making high-quality outdoor gear accessible to more people, enhancing their outdoor experiences. Located at Ventura Retail Park, the store spans over 15,000 square feet and will employ a dedicated team of 25 staff.

Outdoor 64
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Exclusive: Google Debuts New Retail Media Solution with Lowe’s as First Beta Tester

Retail TouchPoints

Google wants a bigger piece of the traffic driven by retail media advertising. To start getting it, the tech company has launched a new offsite retail media solution in closed beta. Lowe’s has signed on to be one of the first retailers to test the solution for what will be the first offsite retail media offering from Lowe’s One Roof retail media network on Google Search and Shopping inventory, according to a blog post that will be published today, which Retail TouchPoints reviewed in advance.

Retail 130
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Creative Retail Awards and Shop Drop Daily Introduce Innovative Shop Drop Daily Concept of the Year Award

365 Retail

The Creative Retail Awards, in collaboration with Shop Drop Daily, is excited to announce the launch of a groundbreaking new Award – The Shop Drop Daily Concept of the Year Award. This prestigious Award celebrates the most innovative and inspiring branded concepts from around the world, as featured on Shop Drop Daily – the premier destination for cutting-edge brand experiences.

Retail 59
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Joann Enters Structured Bankruptcy; Stores and Site to Remain Operational

Retail TouchPoints

As it seeks to find firmer footing, Joann has entered a Transaction Support Agreement (TSA) with a majority of its financial stakeholders and other parties that includes commitments for approximately $132 million in new financing. The 800+ -store crafts retailer has initiated voluntary prepackaged Chapter 11 cases in the U.S. Bankruptcy Court for the District of Delaware and is aiming to reduce funded debt on its balance sheet by approximately $505 million.

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Walkers and Sony partner for Ghostbusters: Frozen Empire on-pack promotion

TalkingRetail

Following a collaboration with Ghostbusters Afterlife in 2021, Walkers is partnering with Sony to celebrate the release of Ghostbusters: Frozen Empire, through an on-pack promotion. The promotion is set to give shoppers a chance to win prizes every hour between 6am and midnight.

Retail 59
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Salesforce Survey: 36% of Retail Employees Already Using Generative AI

Retail TouchPoints

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council , retail executives estimate that 36% of their employees already are using generative AI today, with that figure projected to rise to 45% by 2025. Additionally, 93% of these retailers say they’re already using generative AI to support personalization of customer-facing communications like emails and product recommendations.

Retail 130
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Richmond sausages roll out new £2.6m advertising push

TalkingRetail

Richmond, the sausage brand, has kicked off a £2.6m marketing campaign including a TV ad, video-on-demand, outdoor posters, social media and in-store promotions. The “Good Times” brand campaign is designed to highlight the brand's “unique heritage whilst also providing a look ahead to the future… This story continues at Richmond sausages roll out new £2.

Outdoor 59
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New Ecommerce Tools: March 18, 2024

Practical eCommerce

This week: payment platforms, smart search, B2B commerce, resale programs, anti-fraud tools, logistics, customer experience platforms, and more. The post New Ecommerce Tools: March 18, 2024 appeared first on Practical Ecommerce.

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Weetabix introduces Marvel-inspired, HFSS compliant kids’ Oaty Bars

TalkingRetail

Weetabix has announced its latest family-focused collaboration to promote healthier snacking for kids and families via its exciting new range of Marvel inspired, HFSS-compliant children’s cereal bars. The Marvel Oaty Bars contain just 3.

Retail 59
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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AI Can Kill Content Marketing

Practical eCommerce

AI-produced content is faster, easier, and cheaper than human versions. Is it better? The post AI Can Kill Content Marketing appeared first on Practical Ecommerce.

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Cadbury launches Dairy Milk &More with new flavours and bigger chunks

TalkingRetail

Cadbury is today (18 March) launching Cadbury Dairy Milk &More, a new addition to the Dairy Milk range. Comprising two new flavours, Cadbury Dairy Milk Nutty Praline Crisp and Cadbury Dairy Milk Caramel Nut Crunch, the bars are available in retailers nationwide from today.

Retail 59
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McDonald’s Struggles With Changing Prices and Home-Cooked Meals

RetailWire

During a recent investor conference, McDonald's CFO Ian Borden revealed a notable trend among lower-income Americans: a shift away from fast food in favor of home-cooked meals.

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Tails you win | In focus: Petcare

TalkingRetail

As a nation of animal lovers, it will come as no surprise that more than half of shoppers have a pet and, as they are fed daily, pet food needs to be purchased regularly – on average once every 11 days – meaning the category… This story continues at Tails you win | In focus: Petcare Or just read more coverage at Talking Retail

Retail 52
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Reddit Faces FTC Inquiry Over AI Data Ahead of IPO

RetailWire

In a recent update to its initial public offering (IPO) prospectus, Reddit disclosed that it's under investigation by the Federal Trade Commission (FTC) regarding its data-licensing practices for training artificial intelligence (AI) systems.

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Central Co-op raises staff minimum pay and highlights additional benefits

TalkingRetail

Central Co-op is raising minimum pay for colleagues to £12 an hour, alongside paid breaks and a suite of additional benefits aimed at enhancing colleague well-being and flexibility.

Retail 52
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Walmart Self-Checkout Experiment Sparks Controversy

RetailWire

Walmart self-checkout lanes are possibly being reserved for select customers like Walmart+ subscribers and delivery drivers as part of an experimental phase where different methods are being tested.

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Dobell Menswear tailors post-purchase experiences for the perfect fit in partnership with Scurri

365 Retail

British online menswear brand, Dobell , has taken ownership of its post-purchase experience reducing ‘where is my order’ (WISMO) queries, driving business profitability and generating a 57% click through rate (CTR) on post-purchase emails, in partnership with Scurri – the next generation delivery management and post purchase software provider.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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Tyson Foods Faces Boycott After Report Claims Company Plans To Hire Asylum Seekers

RetailWire

Tyson Foods, the well-known food processing company, finds itself in hot water as calls for a boycott surge due to allegations of planning to employ migrants at its factories.

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Developments in Parfetts’ retail offering boosts profits and turnover

TalkingRetail

Parfetts has announced turnover leapt 6.7% to £646m in its latest annual results. The employee-owned wholesaler said it has rewarded staff over the year with a record 10% pay rise and an overall 14% bonus.

Retail 52
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Supercharge Your Company: The Competitive Benefits of Partnering With an SEO Agency

Digital Doughnut

This article provides you with foundational knowledge and benefits of utilizing SEO agencies in the ever-evolving digital marketing world. It outlines the significant impact of SEO and explains why hiring an SEO agency is crucial for enhancing your website's online visibility. Additionally, the article presents key reasons for enlisting an SEO agency's services for your business and how it can improve your organization's search engine rankings.

SEO 52
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Joann files for Chapter 11 with a plan to cut $500M in debt

RetailDive

Thanks to an agreement with lenders, stores will be open and vendors paid throughout the bankruptcy process, which could be completed next month.

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Retail's Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.