Retail TouchPoints

OCTOBER 3, 2023

By my recollection, the world of flexible fulfillment hit an inflection point about 15 years ago. It was at that point that putting the technology and operations in place to fulfill from an increasingly complex supply chain network embarked upon its next frontier. It was no longer enough to route orders to a handful of DCs and drop ship vendors. It was time to fold the store fleet into the fulfillment network, dramatically increasingly both the network’s revenue generation potential and the soph

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Fulfillment Shipping Costs Customer Order Fulfillment 68

Salsify

OCTOBER 3, 2023

If you’re like most people, losing your phone can be the final straw that turns a difficult week into a straight-up disaster. Heck, even the sting of losing a sock in the laundry can upend an otherwise good morning.

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Retail 91

Forrester eCommerce

OCTOBER 3, 2023

Mobile banking matters more than ever in the US and Canada. Online banking usage is trending down as mobile banking usage and engagement continue to rise. In mobile banking channels, customers demand a widening set of features and services — and these mobile experiences have a major impact on brand perceptions and preferences.

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Banking Mobile Channel Customer 318

My Wife Quit Her Job

OCTOBER 3, 2023

Today I am thrilled to have John Acuff on the show. John is a New York Times bestselling author of eight books, including his latest book called All It Takes Is A Goal. Jon is also one of Ink’s top 100 leadership speakers and has spoken to hundreds of thousands of people at conferences and events. And for the last 20 years, he’s helped some of the biggest brands tell their story, including Home Depot, Bose and Staples.

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Books Events 156

Speaker: Jennifer Hileman - Head of Retail Platform Strategy at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Prepare to excel in the dynamic world of retail, spanning the holiday season and beyond into 2024! Join us for an insightful webinar as we delve into the powerful synergy of composable & MACH Technology paired with the leading loyalty and promotions engine. Discover how composable commerce and loyalty management can redefine your retail approach, ensuring sustained success through the holiday rush and well into the new year.

Retail

Forrester eCommerce

OCTOBER 3, 2023

Does your organization span regions, lines of business and brands? That makes scaling a customer experience measurement program more challenging; you need to balance consistency and oversight with adaptation and localization.

Customer Experience 278

Customer Experience Customer 278

RetailDive

OCTOBER 3, 2023

Nearly half of young shoppers said they'll do their holiday shopping at malls as consumers plan to spend $530 on gifts, down from $612 last year.

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Gifts Consumer 94

FastSpring

OCTOBER 3, 2023

Looking to leverage FastSpring’s 1ClickPay or other payments capabilities and want to try them for yourself? Sign up for a demo or check out our free trial. We’re excited to introduce the latest in FastSpring’s payments featureset: 1ClickPay. Designed to enhance your customers’ shopping experience and boost your sales, 1ClickPay streamlines the checkout process, reduces purchase friction, and makes it easier than ever for your customers to complete their transactions.

Merchant Services 78

Merchant Services Payment Services Payments Demo 78

Wiser

OCTOBER 3, 2023

Effectively monitoring and executing promotional strategies is critical to your bottom line. Understanding how your promotions perform in real time can provide a wealth of insights, allowing you to optimize your strategies and gain a competitive edge. This goes beyond simply tracking sales data; it’s about comprehending the entire promotional ecosystem, with factors including competitor activities, market trends, and customer behavior.

Retail 78

Retail Customer Loyalty Marketing Customer 78

RetailDive

OCTOBER 3, 2023

Brands and retailers are flocking to the online game platform to create virtual worlds filled with digital replicas of their products.

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Retail Games 91

Retail TouchPoints

OCTOBER 3, 2023

Macy’s Inc. is betting big on going small, with plans to open up to 30 new small-format locations across the country in 2024. The planned expansion is in addition to the nearly 15 small-format stores that the retailer already operates. Macy’s had announced plans in August 2023 to open four small-format stores in the late summer and fall, and the third Bloomie’s small-format store will open in Seattle in November 2023.

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Omnichannel Operations Retail Marketing 79

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Retail

RetailDive

OCTOBER 3, 2023

The e-commerce giant and others skeptical of the commission’s antitrust claims say the FTC has an uphill court battle, in part because Amazon’s behavior is just old-fashioned retail.

Retail 72

Retail eCommerce Fashion Other 72

Retail TouchPoints

OCTOBER 3, 2023

Discount Tire has purchased the retail tire and automotive maintenance operations of Dunn Tire , which provides parts and installations for brakes, lube and oil services, front-end repairs and state vehicle inspections at 25 locations in western and central New York and Pennsylvania. Financial details of the transaction, which closed Sept. 30, 2023, were not disclosed.

Accessories 73

Accessories Automotive Retail Operations 73

RetailDive

OCTOBER 3, 2023

As its smaller format shows promising results, the department store is shifting gears. Closing more mall-based anchors may be inevitable.

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Department Stores 72

Retail TouchPoints

OCTOBER 3, 2023

As it marks its 28th year in business, Ebay finds itself in a vastly different world than the one where it started. Back in 1995, “online marketplaces” weren’t a thing, Amazon was still just a bookseller, Google didn’t even exist and the idea of buying most things secondhand was considered tacky rather than trendy. Taken in that light, the creation of Ebay can feel almost prescient, especially when you consider that the platform is now one of the oldest businesses in not one but two of ecommerce

Merchant Services 65

Merchant Services eCommerce Small Business Retail Accessories 65

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Omnichannel

RetailDive

OCTOBER 3, 2023

In an increasingly politicized environment, the retailer is relying on a three-part litmus test to assess climate, labor and social issues, Kathleen McLaughlin said at a Goldman Sachs event.

Retail 67

Retail Events 67

Retail TouchPoints

OCTOBER 3, 2023

Alcohol ecommerce solution DRINKS has sold the Wine Insiders brand, which it acquired in 2014, to the new brand management firm Full Glass Wine Co. Financial details of the transaction were not disclosed. Full Glass was founded earlier this year by alcohol industry veteran Louis Amoroso and entrepreneur Neha Kumar. Amoroso previously served as President of DTC at DRINKS.

eCommerce 59

eCommerce Multi-channel Shopify Operations 59

RetailDive

OCTOBER 3, 2023

The Il Makiage and SpoiledChild owner will debut two brands in 2025, and is "actively holding back" on top-line growth and profitability.

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TalkingRetail

OCTOBER 3, 2023

Nisa is calling for greater protection for independent retailers from authorities following a surge of retail crime. The Association of Convenience Stores (ACS) Crime Report 2023 revealed 87% of store employees have experienced verbal abuse, while there have been almost 9,000 incidents of robbery of convenience stores between 2022 and 2023. A recent report by.

Retail 59

Retail 59

Advertisement

Modern retail is complex, but composable commerce can help brands navigate that complexity successfully. Operating in multiple geographies, handling multiple currencies, leveraging multiple brands, exploring multiple business models… These are just some of the complicated realities facing modern brands. In this masterclass, Julie Mall from Elastic Path and Thomas Mulreid from Orium take a deep dive into the many elements at play in commerce today, looking at what the term “multi” means and break

Omnichannel

RetailMinded

OCTOBER 3, 2023

What’s the secret to starting a new business, in a new market, and making it a massive success? According to John Mac , co-founder of Australian outdoor and adventure gear brand Oz Backcountry , it’s all about finding smart ways to do things better than your competitors – especially when it comes to managing every retailer’s biggest asset: inventory.

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POS Shopify Outdoor Retail 52

TalkingRetail

OCTOBER 3, 2023

Shop Price annual inflation decelerated further to 6.2% in September, down from 6.9% in August, the British Retail Consortium has reported. Shop price growth is at its lowest since September 2022 with non-food inflation easing to 4.4% in September, down from 4.7% in August and at its lowest since December 2022. Food inflation is at.

Consumer 52

Consumer Retail 52

Digital Doughnut

OCTOBER 3, 2023

Blockchain technology, often associated with cryptocurrencies like Bitcoin, is evolving far beyond its financial origins. Businesses across multiple sectors are waking up to the transformative potential of blockchain, particularly in the realm of customer experience (CX). This article delves into how blockchain is revolutionising CX, underpinned by solid statistics and compelling numbers.

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Customer Experience Technology Customer Cryptocurrencies 52

TalkingRetail

OCTOBER 3, 2023

Bestway Retail Criteria for becoming a member: We aim to pair the right Bestway brand and offer with each retailer. This is established during our initial new business review meeting. There is a minimum weekly spend, varying by fascia. Costs of becoming a member: Outside the minimum weekly spend, there is no cost to becoming.

Retail 52

Retail 52

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing

lateshipment

OCTOBER 3, 2023

Customer service is an extremely critical function for any business and Zoho Desk is a powerful tool to help you orchestrate customer support flows of the highest quality to ensure standout customer experiences that inspire fierce loyalty. If you’re familiar with LateShipment.com’s Delivery Experience Management and Returns Experience Management platforms you might be aware of our commitment to helping leading e-commerce brands like Princess Polly , SlumberPod , 1st Phorm , and much more to craf

Shipping Costs 52

Shipping Costs Customer Experience eCommerce Shipping 52

TalkingRetail

OCTOBER 3, 2023

Budgens Criteria for becoming a member: Retailers need to spend a minimum of £10,000 a week and have a 30% fresh mix. Contract length is three to five years and stores must be a minimum of 800sq ft in size. Retailers need to support the Budgens promotional programme and agree to receive allocations. Costs of.

Retail 52

Retail 52

RetailMinded

OCTOBER 3, 2023

If you’re the new owner of an e-commerce business, then you’re already off to a great start. The e-commerce world has been on an incredible upward trajectory — with 70% of Americans shopping online, it’s clear that digital selling is the future of business. In this dynamic market, building up your business credit is key, and there’s no better ally in this journey than the right business credit card.

eCommerce 52

eCommerce Retail Payment Services Operations 52

TalkingRetail

OCTOBER 3, 2023

Family Shopper Criteria for becoming a member: Retailers need to spend a minimum £4,000 a week and have a store of at least 300sq ft in size. They must commit to support the Family Shopper promotional programme and have EPoS – a free option is available. Costs of becoming a member: There is no cost.

Retail 52

Retail 52

Advertisement

Your old methods of evaluating total cost of ownership don’t work anymore. Total cost of ownership, or TCO, is important to understand when making the switch to a composable commerce architecture. But composable commerce is a complete paradigm shift in how eCommerce businesses operate, and understanding the cost implications of that requires a shift too.

eCommerce

RetailDive

OCTOBER 3, 2023

Some brands whose stock boomed thanks to pandemic-era trends are now trading at less than $5.

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TalkingRetail

OCTOBER 3, 2023

Londis Criteria for becoming a member: Retailers need to spend a minimum £5,000 a week and sign up to a contract length of three to five years. Stores need to be a minimum 800sq ft in size and members must agree to support the Londis promotional programme, receive allocations, and have EPoS (a free option.

Retail 52

Retail 52

RetailWire

OCTOBER 3, 2023

Macy’s has announced plans to open up to 30 smaller stores in strip malls over the next two years, marking a significant shift for the retailer as it seeks to move away from declining shopping malls. These smaller-format stores, about one-fifth the size of traditional locations, offer a more modern, open layout and focus on.

Department Stores 51

Department Stores Retail 51

TalkingRetail

OCTOBER 3, 2023

Premier Criteria for becoming a member: Retailers must commit to £4,000 a week minimum spend and stores should be a minimum of 300sq ft. Members need to support the Premier promotional programme, and they must have EPoS (a free option is available). Costs of becoming a member: There is no cost to join. What financial.

Retail 52

Retail 52

Advertiser: ZoomInfo

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

Marketing