How To Share Brand Mission and Ways to Give Back During the Holidays
BigCommerce
DECEMBER 15, 2020
The holiday season always brings a unique merriment and nostalgia that encourages spirited fun, giving back, and meaningful time spent…
2020
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The Best Way To Find Wholesale Suppliers, Vendors And Products For Your Online Store
My Wife Quit Her Job
NOVEMBER 16, 2020
If you want to start an online store, you have to know where to find wholesale suppliers. Should you search on Google? Should you attend a tradeshow? Should you import from China? Where can you find drop ship suppliers, wholesalers or factories to manufacture your products? When my wife and I first started our online store, we had these exact same questions.
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It’s Time to Consider Ecommerce Subscriptions for Your Online Business
Optimizely
DECEMBER 11, 2020
Ecommerce subscriptions are on the rise across all verticals, from Health & Beauty to Sports. (You’d be surprised to see how many fishing subscription boxes exist!) When Amazon introduced its convenient Subscribe & Save feature, news outlets quickly labeled it as the smartest way to save money, and consumers hailed it for its convenience. Today, if you want to keep up with Amazon, you need to consider transforming your brand’s selling strategies into subscriptions to meet your customers’
How to Choose a Domain Name for Your Ecommerce Business
Ecommerce Platforms
AUGUST 12, 2020
Domain names were not always for sale. They used to be free. Until 1995, you didn’t have to pay for a domain name. That’s a full 12 years after Paul Mockapetris and Jon Postel invented the domain name system. Today, we have more than 1,500 top-level domains (TLDs)—the word, characters, or letters after the last dot on a domain name and before any slash— like.com,site,online,store, and the like.
Cut Costs & Complexity: Smarter Fulfillment for Home, Furniture & DIY Brands
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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.
7 Ways to Optimize your Back in Stock Marketing
Omnisend
SEPTEMBER 22, 2020
Reading Time: 3 minutes. There is nothing more frustrating for a shopper to find that a product they want to purchase is out of stock. This creates the potential for them to turn their search to another online store—costing you sales. Providing back in stock alerts can keep the customer engaged and even cause them to delay their purchase in hopes it will soon be back in stock with your store.
It’s Time To Put Security And Privacy Front And Center For Virtual Care
Forrester eCommerce
DECEMBER 22, 2020
(Written with Benjamin Corey, senior research associate at Forrester) Telehealth (virtual care) usage has skyrocketed during the pandemic. When you roll back the tape a few months, healthcare providers were able to (very quickly) stand up virtual care capabilities without having to go through the intensive HIPAA compliance protocols required in the healthcare industry.
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Predictions 2021: Cloud Computing Powers Pandemic Recovery
Forrester eCommerce
OCTOBER 19, 2020
Get a deep-dive on Forrester's prediction that cloud computing will help companies around the world accelerate pandemic recovery in 2021.
Predictions 2021: Technology And Customer Obsession Help Firms Emerge From Crisis Mode
Forrester eCommerce
OCTOBER 15, 2020
It has never been more important for organizations to anticipate change, strengthen resilience, and become truly customer obsessed. Heading into 2021, technology — both new and existing — will help firms achieve these aims and emerge from the crisis on sound footing.
How to Start an Online Store: The Help You Need To Get Yours Up and Running
BigCommerce
NOVEMBER 12, 2020
There are currently 7.1 million online retailers in the world with 1.8 million in the United States alone.
7 Common B2B Ecommerce Challenges (+ How to Overcome Them)
BigCommerce
AUGUST 31, 2020
In 2019, only 13% of all B2B sales were generated digitally. By 2023, when U.S.
What Your Financial Statements Are Telling You—And How to Listen!
Speaker: David Worrell, CFO, Author & Speaker
Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.
COVID-19 Stokes The Chatbot Hype In Financial Services
Forrester eCommerce
SEPTEMBER 18, 2020
COVID-19 and the associated containment measures are accelerating digital transformation and automation in financial services. Customer service in particular has been under enormous pressure and financial services firms such as Nationwide Building Society in the UK and the Royal Bank of Canada have launched chatbots to deal with the unusually high volume of requests.
It’s Never The Data Breach, It’s Always The Cover Up
Forrester eCommerce
AUGUST 21, 2020
The obstruction of justice and misprision of a felony charges levied against Joseph Sullivan, former Uber CSO sent shockwaves through the cybersecurity community. CSO/CISOs rightfully wondered what these charges mean in terms of their own culpability for decisions made on the job. CSOs and CISOs handle sensitive data, make difficult decisions, and consider their responsibility […].
Small Business Ecommerce: Here’s What You Need to Know to Win
BigCommerce
OCTOBER 5, 2020
In the modern retail market, nothing matters more than ecommerce.
Channel Software Tech Stack 2020 – PRM, TCMA, Ecosystem, Incentives, Channel Data, Learning, Readiness, and Pricing
Forrester eCommerce
JUNE 26, 2020
^^ CLICK IMAGE FOR FULL SCREEN ^^ The channel technology stack is a group of technologies that firms leverage to plan with, find, recruit, onboard, develop, enable, incentivize, co-sell with, co-market with, manage, measure, and report on partners. Delivering automation of indirect sales processes, workflows and partner programs, channel software is becoming increasingly critical […].
State of AI in Sales & Marketing 2025
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Three Tips for Using Design Thinking in Product Management Activities
Forrester eCommerce
SEPTEMBER 11, 2020
Product managers must integrate design thinking into their product commercialization and lifecycle process to foster a customer-focused approach for offerings. Otherwise they risk being too internally focused and out of touch with the market segments they serve. Sam Somashekar shares the top three tips to help integrate design thinking principles into product management activities to ensure commercial success of your products.
The Pandemic Recession Demands a Digital Response
Forrester eCommerce
JUNE 24, 2020
Digital transformation was never optional. But most firms treated it that way, applying digital technology in dribs and drabs — until COVID-19 shuttered economies and forever altered the patterns of life and work and commerce. That is, until uncertainty and volatility became the new normal. Companies leapt into adaptive mode. And they seized digital to […].
The Time Has Come
Forrester eCommerce
JUNE 4, 2020
To our black employees, clients, friends, and the black community at large, we stand with you against the injustice and inequities brought down on you. It’s not right, it can’t persist, and we can do better. We see you, we hear you, and we stand with you.
Amazon The Disrupter Enters Low-Code Market; Doesn’t Disrupt Anything
Forrester eCommerce
JUNE 26, 2020
After years of high expectations for Amazon’s low-code platform project, its Honeycode product has finally arrived. Unfortunately, in its present release, Honeycode is far from the market disrupter that we and others expected from Amazon. The goal for the platform is clear: Combine the intuitive simplicity of a spreadsheet with the power and scale of […].
Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains
Speaker: Ethan Woolley, Director at Kharon
This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia
IoT Solutions Power Safe, Speedy and Cold COVID-19 Vaccine Delivery
Forrester eCommerce
DECEMBER 15, 2020
What do you do when you absolutely must get your vaccine to the destination on time and keep it very, very cold? Advances in Internet of Things technologies are make it possible to monitor temperatures of vaccine shipments in transit. On December 11, 2020 the US Food and Drug Administration gave its stamp of approval […].
Three Steps To Improving Customer Experience In The Middle Of The COVID-19 Pandemic
Forrester eCommerce
MARCH 16, 2020
Read the three essentials of customer experience that every organization should prioritize during the ongoing COVID-19 pandemic.
The Ultimate Guide to Ecommerce Website Maintenance
BigCommerce
OCTOBER 13, 2020
It feels like there isn’t a single person alive who hasn’t bought something online.
Mobile Marketing Strategy for Ecommerce – Why it Matters & How to Get it Right
BigCommerce
JULY 2, 2020
You’re more likely to be reading this on your smartphone or mobile device than on desktop.
From Rigid To Resilient: Why Enterprises Need Modular Commerce Now
Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón
Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.
Four Phases Of The Coronavirus Pandemic
Forrester eCommerce
MARCH 30, 2020
In looking at the experiences of the Asian countries that entered the COVID-19 crisis in January, I believe that the pandemic will play out over four phases in the US. Phase One (Infection) ran from January through mid-March. In this period, there was no social distancing and no active management — the virus was passing […].
Nintex’s Acquisition of K2 Signals Growth and Change for the DPA Market
Forrester eCommerce
OCTOBER 1, 2020
This morning, digital process automation (DPA) vendor Nintex announced the acquisition of bitter cross-town rival K2. Ok, let’s be honest, they were never bitter rivals. More like sibling rivals. Both reside in the same neighborhood in Bellevue Washington, just one town over from Microsoft’s Redmond headquarters. Both have significant Microsoft DNA.
Bots Kept Jeff From Buying A PS5, And Sandy Had To Hear About It
Forrester eCommerce
NOVEMBER 18, 2020
It’s not that I’m not a gamer. I enjoy board games and card games: Trivial Pursuit, Settlers Of Catan, SET, Hive. I’m up to level 3056 in Two Dots. As a kid, I played Super Mario Land on my brother’s GameBoy and Sonic The Hedgehog on the family Sega Genesis. But I’ve never been one […].
Boost Your Promotional Strategy (+ Online Sales) With Customer Discounts and Free Shipping
BigCommerce
APRIL 9, 2020
Every consumer loves a good deal (myself included). So much so that 92% of consumers in the U.S.
The Trends You Need to Succeed This Holiday Season
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October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.
Entering The New Normal: How To Safely Bring Your Workforce Back
Forrester eCommerce
APRIL 20, 2020
New Pandemic Management Protocols provide guidance on how to bring employees back to work safely and effectively.
Responding To Coronavirus: A Playbook For Marketing And Communications
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Marketing and comms teams should take a leading role in supporting their organization’s response to the coronavirus. Read this post to understand the most critical actions to take now.
The Age of Reinvention in Lending
Forrester eCommerce
DECEMBER 13, 2020
The lending landscape is changing rapidly. While many of the drivers of change emerged over the past decade, COVID-19 has dramatically accelerated the pace of disruption. COVID-19 introduced massive business and operational challenges, turning lending risk assessment and management on its head. Borrowers’ expectations – applying for loans easily and quickly on digital touchpoints – […].
Simple Strategies for Success: How to Write a Great Ecommerce Business Plan
BigCommerce
SEPTEMBER 18, 2020
You glance at the clock and it’s only two in the afternoon.
5 Steps to Omnichannel E-Commerce Success
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Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.
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