Forrester eCommerce

DECEMBER 2, 2024

It's predictions season at Forrester. Read this blog to get a look at what won't happen in the year ahead in our 2025 anti-predictions.

Blog 370

Blog B2C Customer Marketing 370

Retail TouchPoints

DECEMBER 2, 2024

Easing inflation, the looming threat of potential tariffs and heavy discounting saw Americans spend in record numbers over the Thanksgiving weekend, with U.S. retail sales (excluding automotive) up 3.4% on Black Friday according to Mastercard SpendingPulse , which measures in-store and online retail sales across all payment types. Online sales saw an even bigger bump, with Adobe Analytics reporting a new milestone for ecommerce on Black Friday as consumers spent a record $10.8 billion online, up

Merchant Services 270

Merchant Services Apparel Jewelry Beauty and Health 270

Groove

DECEMBER 3, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Michael Diesu from Revenue Roll In Episode 009 of eCommerce Masters, host Ethan Giffin (CEO of Groove Commerce), welcomes Michael Diesu from Revenue Roll to discuss cutting-edge retargeting strategies and data-driven marketing insights. Michael shares the journey from his roots in consulting at Accenture to co-founding Revenue Roll, a platform revolutionizing how businesses approach retargeting by using advanced

eCommerce 303

eCommerce BigCommerce Shopify WooCommerce 303

UpSellIt

DECEMBER 2, 2024

Rising Customer Acquisition Costs for Ecommerce Retailers Customer acquisition costs (CAC) are on the rise, making it more challenging for ecommerce retailers to maintain profitability. CAC refers to the total expense that is involved in acquiring a new customer, which can include ad spend, marketing efforts, and sales strategies. With rising advertising expenses, increased competition, and the decline of third-party cookies, focusing solely on acquiring new traffic has become less sustainable a

Shipping Costs 113

Shipping Costs Customer Recommendation eCommerce 113

Advertisement

October Prime Day is usually an early sign of how consumer spending trends ahead of the holidays. This one was no exception. Our October Prime Day Report breaks down what’s working: the products flying off the shelves, the categories winning big, big brands, and the search terms defining demand. All brought to you via Similarweb’s Shopper Intelligence platform.

Electronics

Fastr

DECEMBER 4, 2024

In every corner of the creative world, templates have long existed – and for good reason. They teach, guide, inspire, and accelerate the creative process. If your corner is the digital one, building and managing an ecommerce frontend, you're no stranger to these tools and templates. nor their limitations. If only you had a dollar for every time you wished you could get that brilliantly beautiful design from your head to your screen and site – without any creative compromises or unsolicited adjus

eCommerce 162

eCommerce Management 162

Salsify

DECEMBER 5, 2024

If you work in ecommerce, you know how deeply customers appreciate speed and convenience. That being said, many brands may be overlooking a simple way to provide it to their shoppers.

Customer Experience 130

Customer Experience Customer eCommerce eCommerce Marketing 130

Retail TouchPoints

DECEMBER 6, 2024

More than two-thirds ( 67% ) of American adults with an income of $100,000 or more are parents, representing a lot of spending power. And now, as a whole new demographic ( Gen Z ) ventures further into parenthood, brands and retailers need to adapt their strategies to reflect this cohorts behaviors, priorities and even beliefs. That is why Carters, the baby and childrens retailer behind Carters, OshKosh BGosh, Little Planet and Skip Hop , recently implemented a fresh direction and approach that

Apparel 243

Apparel Fashion Social Media Clothing 243

Groove

DECEMBER 5, 2024

HubSpot is well-known among business owners, entrepreneurs, and marketing professionals. As an all-in-one solution for inbound marketing, sales, and customer service, it checks a lot of boxes, but you may not recognize the full extent of what it has to offer. In this post, we'll dive into the biggest HubSpot pros and cons, breaking down its capabilities, the most significant limitations, and how it might support your company's goals.

eCommerce 287

eCommerce B2B Marketing Management 287

My Wife Quit Her Job

DECEMBER 4, 2024

In this episode, I’m going to break down why the aliexpress dropshipping business model is essentially dead. I’ll break down what happened, why it happened and what it means for you. What You’ll Learn The new deminimus legislation Why this affects China dropshipping Why the new rules kill this business model Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

Books 156

Books Blog eCommerce 156

RetailDive

DECEMBER 3, 2024

Cyber Monday remains the biggest online shopping day, but the five-day period from Thanksgiving to Monday brought in over $41 billion online overall.

123

123

Advertisement

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

Operations

Salsify

DECEMBER 3, 2024

Ecommerce personalization is no longer just a “nice-to-have” — it’s expected. Shoppers want seamless, tailored experiences, and the devil is in the data.

eCommerce 120

eCommerce 120

Forrester eCommerce

DECEMBER 9, 2024

Using SEI tools, dev leaders can optimize their software development processes while improving the developer experience. The market growth in SEI tools directly corresponds to the explosive use of genAI TuringBots, commonly referred to as copilots for software development.

221

221

Retail TouchPoints

DECEMBER 2, 2024

Hungry for luxury, Louis Vuitton fans? Head to 57 th Street in New York to not only shop the brand’s fashionable creations but eat them too. Louis Vuitton has opened a new five -floor flagship designed to combine luxury retail, culture and gastronomy, according to a company statement. The store is meant to be a temporary destination as the brand’s historic Fifth Avenue flagship undergoes a three -year renovation process.

Arts 243

Arts Fashion Retail Customer Experience 243

Groove

DECEMBER 7, 2024

With the prevalence of social media, businesses are constantly feeding unique and engaging content to their audiences through a variety of channels and consumers are beginning to expect this from brands. The emergence of the latest content marketing trends, including AI-driven personalization and the use of video across platforms, has further shaped how customers and brands interact at every step of the buyers journey.

eCommerce 242

eCommerce Marketing Social Media White Paper 242

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Improvements

TalkingRetail

DECEMBER 2, 2024

The Scottish government could boost the economy by targeting growth for convenience stores in Wednesday’s budget, says the Scottish Grocers’ Federation (SGF).

Small Business Retail 111

Small Business Retail Retail 111

Practical eCommerce

DECEMBER 2, 2024

The best content for search engines and humans places keywords and concepts strategically and naturally on a page. The post Content Optimization Checklist for SEO appeared first on Practical Ecommerce.

SEO 113

SEO eCommerce 113

RetailDive

DECEMBER 2, 2024

If the musical instruments were genuine, law enforcement and company officials said the guitars, which arrived via ocean freight, would be worth about $18 million.

112

112

Forrester eCommerce

DECEMBER 5, 2024

You know it. You love it. And now you’ll love it more. Get an inside look at the recent changes made to the iconic Forrester Wave™ report.

Customer 221

Customer 221

Advertisement

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

eCommerce

Retail TouchPoints

DECEMBER 4, 2024

When Edward and Judy Kwon founded Calpak 35 years ago, they modernized the luggage and travel goods sector by investing in innovative design and marketing. Over the past seven years, the brand’s VP of Marketing, Jeannie Shin, has witnessed and supported this evolution, especially as the brand built its direct-to-consumer (DTC) business online. But as many brands have learned, the major growth unlock for Calpak’s next phase was physical retail — especially given the highly visual and tactile natu

Travel 243

Travel Retail Demo Accessories 243

365 Retail

DECEMBER 6, 2024

True Fit , the leading AI-driven solution that decodes size and fit for shoppers and fashion retailers, has announced its certification as a Shopify Plus Certified App Partner, helping fashion retailers selling on Shopify leverage AI-size and -fit recommendations to power conversions, improve customer lifetime value (CLV) and reduce returns. As a hallmark of innovation and proven performance, True Fit is the first – and only – size and fit app to be certified on the Shopify Plus Cert

Shopify 103

Shopify Merchant Services Fashion Recommendation 103

RetailWire

DECEMBER 5, 2024

AI's future is quickly becoming the present.

Presentation 103

Presentation Technology 103

RETAIL MANAGEMENT SOFTWARE

DECEMBER 2, 2024

Retail is undergoing a seismic shift, driven by technological advancements and changing consumer expectations. Digital transformation has emerged as a necessity for businesses to stay competitive and thrive in the modern market. In this comprehensive guide, we will explore the core components of retail digitization, highlighting its transformative benefits, potential challenges, and provide practical steps to help you step up your digital game.

Payment Services 86

Payment Services Retail POS Mobile 86

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

RetailDive

DECEMBER 4, 2024

Among the many advantages that stores like TJX, Ross and Burlington have over mainstream retail companies: some protection from protectionism.

Retail 107

Retail 107

Forrester eCommerce

DECEMBER 4, 2024

Retailers and brands in the US presented many offers to customers on Black Friday and Cyber Monday 2024.

Presentation 221

Presentation Customer Retail 221

Retail TouchPoints

DECEMBER 5, 2024

If you stop to think about it, we must be a little crazy to expect so many things from store associates today. We want them to be brand ambassadors. When your store is full of associates who love the brand and live it, they will draw in customers. Excellent brand ambassadors are like traffic magnets. Of course, they need to be product experts. They need to keep track of what’s new, what’s unique to their location and what just went on sale.

POS 219

POS Payment Services Shipping Costs Fulfillment 219

Practical eCommerce

DECEMBER 4, 2024

Asset managers and investors cite AI, cloud infrastructure, big data, and blockchain as the top disruptors. The post Charts: Tech Impact on Global Fund Managers, Q4 2024 appeared first on Practical Ecommerce.

Management 94

Management eCommerce 94

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Online Retail

RetailWire

DECEMBER 1, 2024

In-N-Out Burger has a devoted legion of die-hard fans, and now, these fans can get a new limited-edition T-shirt to show their support for Animal Fries and Double Doubles.

105

105

TalkingRetail

DECEMBER 2, 2024

A store in Peterlee, Country Durham, has been ordered to shut for three months after illegal cigarettes, tobacco and vapes worth more than £16,000 were found hidden behind a false wall.

Retail 89

Retail 89

RetailDive

DECEMBER 3, 2024

A campaign around the friendly competition of gifting also includes ads with Dwyane Wade and Gabrielle Union, and Charli XCX and Troye Sivan.

Gifts 100

Gifts Games 100

Forrester eCommerce

DECEMBER 4, 2024

Our latest survey of more than 16,000 global B2B buyers shows that they’re increasingly frustrated and dissatisfied. Learn where they experience friction and how companies can help overcome it.

B2B 221

B2B Marketing Customer 221

Advertisement

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

eCommerce