BigCommerce

JANUARY 28, 2021

In October 2020, eMarketer increased their 2020 ecommerce retail sales forecast from 20% growth to 30%, making an omnichannel approach…

Omnichannel 289

Omnichannel eCommerce Retail 289

Forrester eCommerce

NOVEMBER 24, 2019

We just published two retail benchmark reports for Singapore, assessing retailers’ omnichannel retail capabilities and digital store capabilities, respectively.

Omnichannel 328

Omnichannel Retail Multichannel Operations 328

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. And how do they do that?

Omnichannel 147

Omnichannel Multi-channel Retail Payment Services 147

Salsify

MAY 2, 2023

Consumers increasingly expect retailers to be omnichannel so they can have a seamless shopping experience regardless of whether they’re in a store or online. Technology has created a cultural shift in how consumers shop.

Omnichannel 105

Omnichannel Retail Consumer Technology 105

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. We know that this is the way that today’s shoppers want to purchase – over 50% of shoppers engage with three or more channels for a single purchase, and omnichannel consumers shop 1.7

Omnichannel 84

Omnichannel eCommerce Magento POS 84

Salsify

DECEMBER 22, 2022

If brands and retailers want to keep up with consumers (and competitors), they have to crush their omnichannel retail experience.

Omnichannel 113

Omnichannel Retail Consumer 113

Forrester eCommerce

DECEMBER 13, 2018

Watch the video below to learn how omnichannel and personalization tie together to generate a lasting impression for a consumer. Have questions on how you can better differentiate your brand through omnichannel and personalization? Schedule an inquiry to dive deeper.

Omnichannel 277

Omnichannel Customer Experience Consumer Customer 277

Dynamic Action

AUGUST 18, 2023

Retailers who want to keep up must implement an omnichannel approach. The omnichannel experience entails a customer-centric approach to create a unified shopping experience for customers. Brands can develop an omnichannel retail experience by implementing an AI-driven visual merchandising platform like EDITED.

Omnichannel 62

Omnichannel Shipping Costs Retail Channel 62

GetElastic

JULY 22, 2022

Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. Ninety-eight percent of Amercans switch between devices on a daily basis.

Omnichannel 148

Omnichannel Multi-channel Outdoor Toys 148

iVend

JULY 10, 2023

Omnichannel integration Omnichannel integration is the key to retail success. In other words, offering an omnichannel experience. We know that this is the way that today’s shoppers want to purchase – over 50% of shoppers engage with three or more channels for a single purchase, and omnichannel consumers shop 1.7

Omnichannel 68

Omnichannel Magento POS Shopify 68

Forrester eCommerce

SEPTEMBER 24, 2019

What should our omnichannel scorecard look like? What key metrics should be included? What metrics are we missing? These are some of the questions I often get from retailers. Retail performance dashboards will most certainly include touchpoint-focused, point-in-time metrics such as online conversion rates.

Omnichannel 221

Omnichannel Retail Online Retail Customer Experience 221

Optimizely

OCTOBER 9, 2017

The experts all agree: omnichannel marketing is key to success in ecommerce. That’s why it’s so surprising that the majority of B2C marketers have yet to achieve a true omnichannel ecommerce experience. If you’re behind on your own omnichannel strategy, this should comfort you somewhat. Strategic omnichannel marketing.

Omnichannel 236

Omnichannel B2C Marketing eCommerce 236

SheerID

AUGUST 1, 2023

Learn why brands need to double down on omnichannel marketing strategies, especially if they want to win Gen Z customers.

Omnichannel 78

Omnichannel Marketing Customer Blog 78

Optimizely

APRIL 1, 2020

Recognizing our clients’ needs to expand the reach of their omnichannel marketing efforts, we’ve been hard at work to implement our fully integrated Zaius SMS solution. The post Enrich Your Omnichannel Campaigns with Zaius SMS appeared first on Zaius. We can no longer overlook the importance of SMS messaging in Marketing. Let us know!

Omnichannel 195

Omnichannel Demo Channel Consumer 195

Optimizely

MAY 3, 2018

If you hear the words “omnichannel marketing strategy” and get the same urge to Google, you’re not alone. Omnichannel is simultaneously one of the most buzzed-about concepts in marketing, and one of the least understood. What is omnichannel marketing? First, let’s put omnichannel in context. But don’t panic!

Omnichannel 220

Omnichannel Marketing B2C Channel 220

Wiser

FEBRUARY 6, 2023

This means that any businesses that aren’t already creating an omnichannel experience are lagging behind. What Is an Omnichannel Retail Strategy? An omnichannel strategy focuses on creating a seamless experience for shoppers. Your shoppers are already operating at an omnichannel level, even if your business is not.

Omnichannel 105

Omnichannel Retail Channel Consumer 105

Zmags

MAY 25, 2017

When planning omnichannel strategy, it can be easy to think only within the confines of devices – desktop, mobile, tablet. But true omnichannel goes beyond devices, into brick-and-mortar stores. Here are three brands doing omnichannel retail. Here are three brands doing omnichannel retail.

Omnichannel 199

Omnichannel Retail Mobile Customer Experience 199

Optimizely

JANUARY 30, 2018

True omnichannel marketing is tough to do well. But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. Follow these strategies carefully, and you’ll find that omnichannel ecommerce marketing is well within reach.

Omnichannel 191

Omnichannel eCommerce Marketing eCommerce Marketing 191

Omnisend

FEBRUARY 17, 2020

It’s that time of year again: the 2020 Omnichannel Statistics Report is live! With the rise of SMS marketing across the ecommerce industry, including among our own marketers, Read more The post What We Can Learn from Omnichannel Statistics for 2020 appeared first on Ecommerce Marketing Automation | Omnisend.

Omnichannel 210

Omnichannel eCommerce Marketing eCommerce Marketing 210

Forrester eCommerce

JANUARY 22, 2019

Omnichannel investments, including in-store pickup and endless aisle, continue to be top strategic investment for digital business professionals at retail organizations.

Omnichannel 270

Omnichannel Retail Operations Customer 270

Retail TouchPoints

AUGUST 23, 2023

Furniture brand La-Z-Boy has implemented a new omnichannel listening solution as part of its ongoing strategy to evolve the brand and grow customer loyalty. The XI Platform leverages InMoment’s text analytics engine and deep learning AI to help users understand and respond to all the dynamics impacting the omnichannel business.

Omnichannel 76

Omnichannel Customer Loyalty Social Media Customer Experience 76

Optimizely

JULY 5, 2018

Even worse, these ineffective workflow diagrams are almost impossible to integrate into a full omnichannel marketing strategy. Thankfully, there is a better way to manage your B2C marketing flow that is simpler, easier, and even helps you measure your omnichannel marketing campaigns. Get omnichannel campaign management.

Omnichannel 218

Omnichannel B2C Multi-channel Channel 218

Salsify

FEBRUARY 21, 2023

Much has been made about the omnichannel approach as a way to improve the shopper experience and streamline the purchase process. And new research backs up this common sense assertion with hard data.

Omnichannel 119

Omnichannel Consumer Improvements 119

Omnisend

SEPTEMBER 8, 2021

While many preached omnichannel in retail and ecommerce, few walked the walk. How brands and retailers can provide a truly omnichannel customer experience. Omnichannel Retailing: Risks, Rewards, and Mistakes. Changes across the past two years have rocked retail, ecommerce, and digital marketing industries.

Omnichannel 148

Omnichannel Retail eCommerce Merchant Services 148

Retail TouchPoints

DECEMBER 17, 2021

Omnichannel is a buzzword in the world of retail customer experience. But despite its popularity, there is a lot of misinformation about what it actually means and how to create an omnichannel strategy that works for your business. Myth #1: Omnichannel and multichannel are the same. The benefits of going omnichannel?

Omnichannel 115

Omnichannel Multichannel Multi-channel Customer Retention 115

Optimizely

SEPTEMBER 20, 2018

Omnichannel marketing campaigns are a powerful driver of sales for B2C and ecommerce brands, but they’re not easy to execute. In fact, 86 percent of ecommerce marketers still have not executed a full omnichannel marketing strategy for their brand. Here’s how to create a seamless B2C omnichannel communication strategy for your brand.

B2C 225

B2C Omnichannel Multi-channel eCommerce 225

Forrester eCommerce

MARCH 29, 2019

We’ve just published this year’s edition of “The State Of Retailing Online 2019: Omnichannel, Marketing, and Personalization,” a report we conduct annually with the National Retail Federation (NRF).

Omnichannel 292

Omnichannel Retail Marketing Online Retail 292

MakeWebBetter

FEBRUARY 25, 2021

67% of the retail and brand owners agreed that omnichannel marketing is either critical or important for their success, states Statista. Omnichannel business empowers the customer throughout their decision-making process. The post How to Start Omnichannel Marketing With WooCommerce? appeared first on MakeWebBetter.

WooCommerce 130

WooCommerce Omnichannel Marketing Retail 130

iVend

APRIL 17, 2023

iVend for Magento ChatGPT is used by retailers to enhance their omnichannel strategy. So how does chatGPT play a role in omnichannel retail POS? Omnichannel retail is the bringing together of multiple online and offline channels in a customer-centric approach that delivers the best possible shopping experience.

Omnichannel 82

Omnichannel POS Retail Social Media 82

Optimizely

JULY 22, 2020

Upper Quadrant is a data-focused marketing agency that specializes in creating rich, personalized omnichannel experiences through the use of customer data. Listen to the full episode here: The post The Empowered Marketer: Using Data to Create an Omnichannel Marketing Strategy with Upper Quadrant appeared first on Zaius.

Omnichannel 195

Omnichannel Marketing eCommerce Customer Data 195