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What Consumers Like – and Detest – About Subscriptions

Forrester eCommerce

Consumers shared their attitudes towards subscriptions - see key highlights. Age of the Customer B2C Marketing consumer loyalty Customer Insights digital business Loyalty retail loyalty

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Everything You Need to Know About Subscriptions

BigCommerce

Remember the days in the not-too-distant past when subscriptions just meant gym memberships and newspaper deliveries? Today, there’s a subscription… General Ecommerce Tips partner subscriptions

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Billing and Subscription Management: A Detailed Comparison of 5 Options

FastSpring

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., free or paid trial and usage-based or fixed price subscriptions). Manage active subscriptions (e.g., Set subscriptions to auto-renew, require manual renewal (i.e.,

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Get Ready For The Subscription Business

Forrester eCommerce

Subscriptions link the value propositions of customer usage to outcomes. Three main observations when defining your strategy for driving subscription […].

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Bridging the Online and Offline: How to Apply Product Thinking to Expanding Your eCommerce Business

Speaker: John Cutler, Product Evangelist and Coach at Amplitude

In a post-COVID world, online retailers are forced to reevaluate their position and address the challenge of adopting new customer experiences. Even brick and mortar businesses are integrating more digital approaches to CX -- testing out loyalty programs and subscription-based models. Join John Cutler, Product Evangelist and Coach at Amplitude, for this enlightening discussion on the current state of the ecommerce landscape.

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The Best Subscription Billing Software in 2022

Ecommerce Platforms

The best subscription billing software can make life running your own business a lot easier. With the right technology, it’s easy to collect cash on monthly subscriptions, without having to chase after your target audience with endless manual invoices and reminders.

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The Best Free and Cheap Subscription Billing Software

Ecommerce Platforms

If you’re looking for free and cheap subscription billing software, you’re in the right place. Subscription billing software supports companies in automatically collecting payments from customers, often based on a monthly subscription or package. Stripe Subscriptions.

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It’s Time to Consider Ecommerce Subscriptions for Your Online Business

Zaius

Ecommerce subscriptions are on the rise across all verticals, from Health & Beauty to Sports. You’d be surprised to see how many fishing subscription boxes exist!) According to Shopify , brands can turn any product or service into a subscription these days.

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5 Tips for Maintaining Subscription Momentum

Retail TouchPoints

subscription ecommerce sales will continue to see double-digit growth over the coming years, swelling from $33.48 While the brand reaps the rewards of recurring revenue, the consumer benefits from the ease, convenience and savings from maintaining a subscription.

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Petco Launches New Subscription Delivery Service for Fresh Pet Food

Retail TouchPoints

Petco has teamed up with Freshpet to offer subscription delivery of fresh dog food as consumer interest in direct-to-doorstep pet meal plans increases.

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Subscription Pro Tips: Encourage Loyalty and Long-Term Relationships by Making it Easy to Cancel

Retail TouchPoints

Subscriptions can be tricky business, not least because most consumers at one time or another have had a bad experience with a subscription service. consumer spends $219 a month on subscriptions, according to a recent study from C+R Research. Four Steps to Subscription Success.

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Kibo Releases Subscriptions Management Platform for Retailers

Retail TouchPoints

Unified commerce platform Kibo has launched Kibo Subscriptions Management, designed to help retailers drive sales and customer loyalty by enabling revenue streams from products and services offered on a subscription basis.

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Lower Churn with Paused Subscriptions

FastSpring

The FastSpring product team is happy to announce the release of Paused Subscriptions , a new built-in feature to help you lower churn: This new feature enables customers to pause active subscriptions and temporarily disable billing and services.

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How To Sell Subscriptions On Your WooCommerce Store

MakeWebBetter

Sell WooCommerce subscriptions to engage leads, turn them into recurring customers, and stack your share of regular income. Subscriptions have been into play ever since we did not even know how convenient they can be. […].

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The Rise Of The Subscription Business Model

Forrester eCommerce

In a post-COVID-19 world, sellers of products and services might find it easier to charge over an extended period based on consumption rather than asking for large up-front cash payments. Age of the Customer

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How to Start a Subscription Business that Works

Ecommerce Platforms

From Birchbox to Dollar Shave Club, and Kiwi Crate to Netflix, we seem to live in a world of subscriptions, whether it be for software, movies, clothing, food, or whatever else you don't mind paying for with a monthly subscription. In ecommerce, subscriptions are always an option.

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The Best Shopify Subscription Apps for 2023

Ecommerce Platforms

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. What are the Best Shopify Apps for Selling Subscriptions? Recharge Subscriptions. Customer portals available for controlling subscriptions.

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Blue Apron Debuts Non-Subscription Offering on Walmart Marketplace

Retail TouchPoints

Subscription meal kit service Blue Apron is ditching the “subscription” for a new offering on Walmart ’s third-party marketplace, giving Walmart customers access to a selection of on-demand meal kits with no recurring payments required.

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The Five Tenets Of A Sticky Retail Subscription

Forrester eCommerce

Subscription offerings from brands and retailers have been popping up everywhere.

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AT&T, Uber, And Zipcar Share Similarities With Subscription Hardware

Forrester eCommerce

Elucidate Subscription-Based Hardware Offerings Public cloud innovations influence your technology decisions in many ways. I receive many client calls around evolving subscription-based hardware, and those discussions reveal their confusions.

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7-Eleven Debuts Subscription Service Offering Free Delivery

Retail TouchPoints

7-Eleven has joined a growing roster of grocery and convenience chains offering subscription delivery with the debut of the 7NOW Gold Pass service.

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The Comprehensive Guide to Subscription Revenue

FastSpring

When it comes to software and online purchases, those transactions are increasingly moving to a subscription-based model, where customers put their purchases on autopilot so they can have continuous access to SaaS products. Subscription services are what customers want.

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Using The Right Metrics For The Subscription-Based Business Model

Forrester eCommerce

The subscription model offers new opportunities for businesses to enhance the value of their offerings as they become more embedded in the changing context of their clients’ customer journeys.

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Direct Wines Pairs Lifetime Movies with Wines in New Subscription Service

Retail TouchPoints

A+E Networks and Direct Wines have teamed up to create a new wine subscription program catering to viewers of the Lifetime network.

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Dollar Shave Club Selects Subscription Specialist as Solution Provider

Retail TouchPoints

Dollar Shave Club is migrating its homegrown subscription technology to the Ordergroove platform, in partnership with Shopify Plus. To deliver on that promise, we partnered with the most powerful and flexible subscription platform out there.”.

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4 Customer Retention Strategies for Your Subscription Business 

Kibo

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Despite the economic conditions, the subscription economy remains strong —the overall market has a predicted worth of up to $3 trillion.

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How the Subscription Economy Is Reimagining Every Industry

Retail TouchPoints

Over the past few years, the subscription economy has grown to new heights. The digital transformation of commerce and the major shifts to subscriptions were crucial for companies in all markets to find a way to survive beyond the pandemic and create new channels to thrive.

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Announcing Forrester’s Inaugural Wave Evaluation of Subscription Billing Platforms

Forrester eCommerce

Like the evolution of the products themselves, the rulebook on monetizing them is also evolving: firms are replacing the simple one-time sales models of yore with subscription and consumption-based business models that better sustain a continuous relationship with their customers. Enter: subscription billing platforms. subscription billing. eBusiness Strategy eCommerce recurring billing subscription billing

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Gopuff raises delivery subscription monthly fee for the first time

RetailDive

The increased fee will begin on subscribers’ next renewal dates and brings its delivery subscription cost closer to its competitors

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In-Car Subscriptions Must Align To Mobility Moments If They Are To Succeed

Forrester eCommerce

Instead of offering monthly or annual subscriptions to in-car features, align them to customer mobility moments in ways that address customer pain.

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Natural Pet Food Brand Grows Subscriptions to 20% of Total Sales in Nine Months

Retail TouchPoints

Fresh is best for premium natural pet food brand Lily’s Kitchen , and refreshing its ecommerce strategy through subscription offerings has resulted in increased sales generating recurring revenue.

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Claire's launches its first subscription service

RetailDive

The accessories retailer is getting into the subscription box space "to foster self-expression" among its Gen Z audience

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How to Launch a Subscription Box For Your Company

Kissmetrics

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8

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Subscription Commerce Snapshot: Discounts are Out, Content and Community Are In

Retail TouchPoints

Subscription commerce” was all the rage as companies like Stitch Fix and Blue Apron were riding their rocket ships to unicorn status. In fact, there’s strong evidence that subscriptions are still in a growth mode, albeit a slower one than previously. “We’ve

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How Larger Retailers Can Benefit From The Subscription Model

Zaius

Until recently, the vast majority of subscription boxes came from subscription brands – that is, brands that exclusively sell curated boxes of themed merchandise. But in the past year, many bigger brands decided to dip their toes into the subscription box business: the beauty brand Sephora released the monthly subscription “PLAY! How can larger retailers benefit from the subscription model in ways that subscription-only retailers can’t?

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Circle K Pilots Beverage Subscription Program to Encourage Shoppers’ Return

Retail TouchPoints

Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 The subscription program will initially run for 90 days nationwide, mirroring a three-month pilot that is currently running in more than 100 stores near Augusta, Ga.,

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5 Subscription Marketing Strategies You Should Implement

FastSpring

Essentially, that’s the beauty of subscription business models. Subscription businesses get to profit from recurring purchases, and customers benefit from long-term savings and convenience. As a business trying to get into the subscription game, those are pretty promising numbers.

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Despite Subscription Declines, Rent the Runway Plans to Go Public

Retail TouchPoints

In response, Rent the Runway closed its retail stores , did away with its unlimited subscription plan and launched into resale.

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Restaurants test subscription services

RetailWire

Large restaurant chains and neighborhood eateries are trying out subscription services in an effort to retain customers and secure a regular stream of revenues.

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Luxury Subscription Service Vivrelle Bags $26M in Series A Funding

Retail TouchPoints

The subscription service, founded by husband and wife team Blake and Wayne Geffen in 2018, allows members to keep items as long as they want, or swap them out monthly.

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Albertsons Seeks Online Grocery Edge with New App, Subscription Service

Retail TouchPoints

a month, the new FreshPass subscription service offers unlimited free delivery on orders of $30 or more, and free 2-hour grocery delivery and Drive Up & Go shopping in select markets. Albertsons Companies is “reintroducing itself” to shoppers with a trio of new digital offerings.

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Retail Subscription Services : A Guide For SMBs

Korona

Subscription-based programs were already on the rise before COVID hit in 2020. In fact, subscription retail revenue continues to accelerate at a much faster rate than the rest of the retail landscape, and it promises to move into more industries and products. Access-Based Subscriptions.

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7-Eleven introduces subscription delivery service

RetailDive

For $5.95 a month shoppers can get items delivered by the convenience store in about 30 minutes