What retailers can learn from the 2021 holiday shopping season
Kibo
FEBRUARY 28, 2022
from 2019 to 2027. Digital Commerce 360 attributes the dip in spending to inventory scarcity, higher prices, and weaker discounts. Mobile commerce apps also bridge the physical/digital shopping divide, allowing customers to easily track, manage, and fulfill online orders which they can then pick up locally at the store.
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