article thumbnail

How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

Key changes have included the addition of a mobile component to support Mercury HQ, which manages the company’s POS solution, along with improved order routing processes. “If The Mercury POS component had originally been launched in 2003 , and hadn’t been updated for approximately 10 years, noted Powell.

POS 214
article thumbnail

10 Best Ecommerce Platforms Compared & Rated For 2019

eCommerce CEO

If you plan to drop ship, rely on Facebook Ads or Instagram marketing – this is the best choice. It’s easy to set up the online store with Shopify’s drag and drop interface. They also have the Shopify POS for simple brick and mortar stores looking to take payments via the mobile app. No 1-click Selling/Upsells.