Fastr

APRIL 1, 2024

There is something to be said about the comfort of familiarity or fear of the unknown, but any wise ecommerce leader knows that stagnation is business suicide. Being innovative means being experimental and unafraid to not only do more and do better, but also to learn. However, when a technology tidal wave like AI floods the scene, even the most confidently creative and exploratory ecommerce teams may hesitate – wondering how to dive in, or which toe to use to test these new waters.

eCommerce 130

eCommerce Technology 130

RetailDive

APRIL 1, 2024

Consumers want more product videos and they want them now. It’s time to start thinking video-first.

eCommerce 118

eCommerce Consumer 118

Forrester eCommerce

APRIL 4, 2024

Overcome tall poppy syndrome. Inspire team growth, foster a learning mindset, and challenge the status quo. Achieve extraordinary results through practicality, influence, curiosity, and resilience.

Operations 217

Operations Customer 217

Retail TouchPoints

APRIL 3, 2024

For anyone who has made a purchase online, returns are part of the standard online buying process — so much so that, according to a recent U.S. Consumer Study , 85% of consumers check a company’s returns policy before even making a purchase when shopping online, and 68% of U.S. consumers wouldn’t repurchase from a brand after a poor returns experience.

Shipping Costs 226

Shipping Costs Shipping Labels Shipping Consumer 226

Advertisement

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

B2B

Retail TouchPoints

APRIL 1, 2024

Imagine stepping into a store where no one speaks your language. You’d likely feel frustration, confusion and, ultimately, disappointment. This same barrier can exist for online shoppers navigating ecommerce sites in languages they don’t understand. Recent estimates forecast that nearly a quarter of global retail sales will come from online channels by 2027, so the ability to serve a multilingual customer base will be essential for businesses seeking global success.

Retail 318

Retail Customer Experience Customer Retention Technology 318

Practical eCommerce

APRIL 4, 2024

Responding to questions of customers and prospects can generate traffic and sales. The post How to Discover Shoppers’ Questions appeared first on Practical Ecommerce.

eCommerce 102

eCommerce Customer SEO 102

Digital Doughnut

APRIL 4, 2024

This article explores the key Facebook advertising trends that will dominate the landscape in 2024 and provides valuable tips to help businesses succeed.

Article 52

Article Social Media 52

Forrester eCommerce

APRIL 1, 2024

Corporate cloud strategies that yesterday centered on the unglamorous transition of legacy apps from out of the data center, along with some new cloud-native apps, must now incorporate transformative technologies with radically different value propositions — all without breaking the IT budget.

Technology 460

Technology Management 460

Practical eCommerce

APRIL 1, 2024

This installment of our quarterly rundown includes titles on digital marketing, team development, content marketing, AI, launching a startup, and more. The post 10 New Ecommerce Books for Spring 2024 appeared first on Practical Ecommerce.

Books 106

Books eCommerce Marketing 106

Retail TouchPoints

APRIL 1, 2024

Rite Aid has filed a restructuring plan with the U.S. Bankruptcy Court , District of New Jersey that would cut more than $2 billion in debt and keep a large portion of the retailer’s store fleet operating. If approved, the plan would transfer ownership to the drugstore’s senior bondholders and settle certain opioid overprescribing lawsuits, according to the Wall Street Journal and other media outlets.

Payment Services 294

Payment Services Operations Other Management 294

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

Retail

Groove

APRIL 4, 2024

Curious about how your BigCommerce store stacks up in the marketplace? We had the same burning question for our clients. We've seen first-hand that our clients want to know how they compare to the competition. That's exactly why we've partnered with Databox to establish public BigCommerce Performance eCommerce Benchmark groups. When you measure your critical performance metrics alongside peers on the same eCommerce platform, you can craft data-backed strategies to not just catch up, but outpace

BigCommerce 150

BigCommerce eCommerce Payment Services Merchant Services 150

Forrester eCommerce

APRIL 1, 2024

Yes, hindsight is 20/20. As we reach the anniversary of Bud Light’s marketing blunder, we’ve taken a look back into what really happened to fuel the iconic brand’s crisis. In the year following Bud Light’s cancellation, the company faced material backlash from both the LGBTQIA+ and conservative communities for their transgression of core brand values.

Marketing 425

Marketing B2C Consumer Customer 425

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I think there was a time of, ‘ Everybody should be doing it; why aren’t you doing it?

B2B 157

B2B Merchant Services Payment Services Payments 157

Retail TouchPoints

APRIL 3, 2024

Amazon is removing its cashierless Just Walk Out (JWO) technology from its Amazon Fresh supermarkets and will not deploy the solution in new locations scheduled to open later this year, according to multiple media reports. The retailer will instead rely more heavily on its smart Amazon Dash Carts , which have been deployed at Fresh stores since 2020 as well as at Amazon subsidiary Whole Foods.

Gifts 290

Gifts Technology Retail Customer 290

Advertisement

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

eCommerce

Groove

APRIL 4, 2024

Ever wonder how your Shopify store is doing against the competition? We wanted the same question answered for our clients. Through our 15+ years in business, we have seen first hand that our client base wanted to see how they compared to their competition. For this exact reason, we worked with Databox to create public Shopify Benchmark groups. By comparing your core metrics against others using the same eCommerce platform, data-driven strategies can be created to catch up to the competition.

Shopify 150

Shopify eCommerce Payment Services Merchant Services 150

Forrester eCommerce

APRIL 4, 2024

These three companies have transformed their businesses to maximize customer value and relentlessly drive internal alignment. Get a preview of the success stories they will share at B2B Summit North America in May.

B2B 387

B2B Customer Channel Management 387

RetailDive

APRIL 3, 2024

Dash Carts, which also allow shoppers to avoid checkout, will roll out instead at those locations, while the older tech is limited to Amazon Go and some smaller U.K. stores.

130

130

Retail TouchPoints

APRIL 3, 2024

Digital signage is a great way for retailers to capture customers’ attention and keep them informed about new deals and products. However, digital signage can only achieve its desired objectives by consistently displaying relevant and up-to-date content. Customers are unlikely to engage with digital signage if the content appears generic or outdated.

Social Media 278

Social Media Events Accessories Point of Sale 278

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payment Services

365 Retail

APRIL 2, 2024

Millennials are the most likely shopper demographic to have their buying decisions influenced by Retail Media ads at the shelf-edge, the latest research from the Retail Technology Show (RTS), taking place on 24 & 25 April 2024 at London’s Olympia, reveals. Original research of over 1,000 UK adults by RTS showed that almost half (47%) of Millennial consumers would be influenced to buy a new product having been served immersive, digital ads in-store, compared to 35% of average UK shoppers

Technology 111

Technology Retail Social Media Events 111

Forrester eCommerce

APRIL 4, 2024

Get ready to be inspired by these best-practice program implementations across B2B marketing, sales, and product. We reveal which eight companies will be honored at B2B Summit North America in May.

B2B 294

B2B Marketing Channel Management 294

RetailWire

APRIL 3, 2024

Amazon's cloud computing branch, known as AWS, is letting go of hundreds of workers from its physical stores technology team as well as its sales, marketing, and global services unit.

Technology 110

Technology Marketing 110

Retail TouchPoints

APRIL 4, 2024

Retail media experienced massive growth in 2023 and shows no sign of slowing in 2024. But even as retail media networks have proliferated , ad buyers still are limited in how many they can participate in. The culprit? A lack of standardization across the retail media ecosystem. In fact, a Coresight Research study indicates that most buyers max out at just five to six networks.

Retail 277

Retail X-cart Banking Definition 277

Advertisement

RetailDive

APRIL 4, 2024

The e-commerce giant earlier said it was scaling back its Just Walk Out technology, including dropping it from Amazon Fresh locations in the U.S.

Technology 121

Technology eCommerce 121

Forrester eCommerce

APRIL 4, 2024

What an amazing two weeks it was! After countless flights and hotel check-ins, I’m pleased to share what I observed from Forrester’s roundtable events covering generative AI (genAI) in marketing, held in four cities: Delhi, Hyderabad, Chennai, and Bangalore.

Events 264

Events Marketing B2B Technology 264

RetailWire

APRIL 3, 2024

Over 200 artists, including Katy Perry, Billie Eilish, Kacey Musgraves, J Balvin, Ja Rule, Jon Bon Jovi, The Jonas Brothers, and Miranda Lambert, are voicing serious concerns about threats linked to artificial intelligence in the music industry.

Other 106

Other 106

Retail TouchPoints

APRIL 5, 2024

Uber Eats has expanded its partnership with Waymo — the autonomous vehicle division of Google parent company Alphabet — adding driverless food deliveries in the Phoenix-area cities of Tempe, Mesa and Chandler, Ariz. The companies are working with a select group of merchants that include local favorites like Princess Pita, Filiberto’s and BoSa Donuts.

Marketing 267

Marketing Mobile Blog Customer 267

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Retail

RetailDive

APRIL 5, 2024

The company’s small footprint left it unable to compete with larger rivals in a tough macroeconomic environment, according to industry experts.

117

117

Forrester eCommerce

APRIL 4, 2024

Read for three key insights on Amazon’s autonomous checkout technology Just Walk Out from an interview with Amazon.

Technology 346

Technology Retail Customer 346

RetailWire

APRIL 5, 2024

Walmart has found itself embroiled in a significant legal settlement amounting to a whopping $45 million, addressing allegations of overcharging on specific grocery items.

106

106

Retail TouchPoints

APRIL 5, 2024

To mark Autism Acceptance Month, all Lego stores in the U.S. and Canada will be certified as “sensory inclusive” by the nonprofit KultureCity in April. Associates will be trained to understand how sensory needs vary and how they can best help neurodivergent children and adults in the store. Additionally, sensory bags containing noise-reduction headphones, fidget tools, visual cue cards to assist with non-verbal communication, strobe reduction glasses and a badge identifying the wearer as a “KCVI

Channel 264

Channel Technology Retail Other 264

Advertisement

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations