lateshipment

APRIL 9, 2024

If you’re an e-commerce merchant who wants their business to become successful, you need to become the customers’ favorite (offer them a great experience, stay ahead of the competition, improve profit margins, and whatnot). However, a customer’s journey with your e-commerce business is filled with multiple issues regarding the website, payment, checkout, and much more… But our focus is not on these issues.

eCommerce 130

eCommerce Merchant Services Shipping Costs Customer 130

Groove

APRIL 9, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Rob Snell of Gun Dog Supply In this episode of the eCommerce Masters Podcast, host Ethan Giffen sits down with a pioneering figure in the world of eCommerce, Rob Snell, co-owner of Gun Dog Supply. With nearly three decades of experience, Rob, alongside his brother Steve, has transformed a passion for outdoor sporting into a thriving online business.

eCommerce 195

eCommerce Supplies BigCommerce Small Business Retail 195

Salsify

APRIL 9, 2024

The Stanley Quencher H20 Flowstate Tumbler , otherwise known as the “Stanley cup” (not to be confused with the hockey trophy) has become a status symbol.

eCommerce Marketing 88

eCommerce Marketing Marketing eCommerce Omnichannel 88

Forrester eCommerce

APRIL 10, 2024

Businesses are increasingly reliant on technology to drive growth and innovation in a rapidly evolving digital landscape. The growing complexity of IT infrastructures creates a daunting task to manage and optimize systems especially while maintaining a vital business-IT alignment. This is where AIOps and observability come into play.

Technology 410

Technology Management Information Customer Experience 410

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In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Retail TouchPoints

APRIL 10, 2024

Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. But the resilience of the American consumer prevented an all-out economic disaster. Time and time again, consumers kept the economy chugging along despite the bleak forecasts from leading economists. Early on, they were powered by pandemic relief checks from the U.S.

Customer Loyalty 254

Customer Loyalty Payment Services Customer Consumer 254

Groove

APRIL 10, 2024

At Groove, we work with several eCommerce platforms, and Shopify is one of the most versatile and easy-to-use options to start selling. As of February 2024, there are more than 4.5 million Shopify stores online. This means there are plenty of Shopify website examples you can browse to get ideas and learn best practices. The question is, how do you know which Shopify store examples you can browse to learn best practices for how to design your own store?

Shopify 195

Shopify eCommerce Magazine Fashion 195

Profitero

APRIL 8, 2024

3 things we’ve learned while building our AI assistant, Ask Profitero 1. Learn to make a peanut butter and jelly sandwich If you had to teach an alien from outer space to make a peanut butter and jelly sandwich, how would you write the instructions?

eCommerce 78

eCommerce eCommerce Analytics 78

Practical eCommerce

APRIL 12, 2024

Roman Kahn's ecommerce holding company seeks aquisitions, albeit cautiously. The post Amid Downturn, Ecommerce Investor Perseveres appeared first on Practical Ecommerce.

eCommerce 99

eCommerce 99

Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. With these kinds of results, it is no wonder 81% of retail leaders feel an urgent need to deploy AI this year, according to a Google report.

Retail 282

Retail Mobile Consumer Operations 282

Forrester eCommerce

APRIL 11, 2024

The bright light of AIQ shines in this office. Image source. Low AIQ Undermines Your AI Ambitions If you’re like most leaders we speak with, you’re still figuring out generative AI and other AI solutions for employees. You’re also underestimating the amount of training and upskilling your employees need to productively use these tools.

Customer 488

Customer Other Customer Experience Technology 488

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

Retail

My Wife Quit Her Job

APRIL 12, 2024

For the month of April, we’ve been running a challenge in our Profitable Audience Class that has dramatically increased the social media following for the students in the course. If you’re interested in growing your YouTube, TikTok or Instagram channels fast, then listen to this episode! What You’ll Learn Strategies to grow your social media following The results of our video challenge The secret to growing any social media account Sponsors SellersSummit.com – The Sellers

Social Media 283

Social Media Channel eCommerce 283

Fabric

APRIL 10, 2024

A headless and modular technology built by e-commerce pioneers and made for modern e-commerce experiences. Request a platform demo today!

eCommerce 219

eCommerce Demo Technology 219

Retail TouchPoints

APRIL 9, 2024

Best Buy is expanding its partnership with Google Cloud to leverage generative AI technology for new customer service tools. The retailer also is working with Google Cloud and Accenture to develop new AI-powered tools for its frontline associates. As early as late summer, Best Buy customers in the U.S. will be able to connect with a gen AI-powered virtual assistant for help with tasks like troubleshooting product issues , rescheduling or combining order deliveries , managing software , Geek Squa

Customer 282

Customer Subscription Customer Experience Technology 282

Forrester eCommerce

APRIL 11, 2024

Tech leaders are rethinking their strategic partnerships because silicon matters again. Whether your infrastructure is in the cloud, on-premises, or at the edge, or any combination thereof, the accelerators and specific features in your silicon can make an enormous difference to what you can do with AI and how quickly you can roll it out.

Operations 440

Operations 440

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Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

eCommerce

My Wife Quit Her Job

APRIL 9, 2024

This past week, Toni gave 4 talks at the annual Pet Summit in Orlando, Florida which is a conference that covers all things related to pet products sold online. In this episode, she gives a recap of the Summit along with the hot products to sell in the pet industry. What You’ll Learn The details of the Pet Summit and who should attend How to make a profit selling Pet products Which pet products are hot Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I

eCommerce 250

eCommerce 250

Fabric

APRIL 9, 2024

Well, here we go! This is the first in a series of posts on “ Replatforming.” I’ve never written a blog series before. I think I’ve written three blog posts in total! My first was about 8 years ago when I worked for Vitacost/Kroger. That’s it because I’ve spent fifteen-plus years helping retailers with replatforming efforts. Replatforming brings up all kinds of connotations.

eCommerce 130

eCommerce eCommerce Platforms Telecommunications Shipping Costs 130

Retail TouchPoints

APRIL 10, 2024

Businesses across the spectrum have benefited hugely from the rise of the “ surveillance economy ” — the business of gathering and using data about consumer behavior for profit — but the impact to consumers is much less straightforward. Yes, consumers now have access to never-before-seen levels of personal technology and convenience, but the idiom “there’s no such thing as a free lunch” also has never been more true.

Retail 269

Retail Technology Consumer Other 269

Forrester eCommerce

APRIL 10, 2024

Most marketing leaders run top-level brand and reputation programs as a primary way of building awareness. These are the advertising or thought leadership initiatives intended to provide a compelling yet broad brand story — but they often aren’t well connected to buyer needs and demand programs.

Marketing 276

Marketing B2B Customer 276

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Payment Services

My Wife Quit Her Job

APRIL 11, 2024

Over the years, Shein has become the go-to online retailer for fashionable and affordable clothing. But is Shein legit and safe to shop from? What can you buy there and is Shein an ethical company? Shopping from Chinese stores like Shein comes with its own set of challenges, including delays in shipping, subpar customer support, and sometimes poor quality items.

Fashion 238

Fashion Clothing Shipping Online Retail 238

Fabric

APRIL 9, 2024

Well, here we go! This is the first in a series of posts on “ Re-platforming.” I’ve never written a blog series before. I think I’ve written three blog posts in total! My first was about 8 years ago when I worked for Vitacost/Kroger. That’s it because I’ve spent fifteen-plus years helping retailers with re-platforming efforts. Re-platforming brings up all kinds of connotations.

eCommerce 130

eCommerce eCommerce Platforms Telecommunications Shipping Costs 130

Retail TouchPoints

APRIL 8, 2024

Best Buy , one of the largest retail collectors of e-waste in the U.S., is partnering with Microsoft on a new activation designed to inspire consumers to recycle their unwanted laptops and tablets. During Earth Month in April, customers can bring in any eligible laptop or tablet to a Best Buy store for recycling and save $50 on a Surface device. These recycled devices will then be used for an innovative contest powered by Junk Kouture , a youth-focused sustainable fashion competition.

Fashion 242

Fashion Channel Consumer Customer 242

Forrester eCommerce

APRIL 11, 2024

ZT strategies are often undermined by overly ambitious or haphazard implementation plans that ultimately become incomplete projects and end up stalling or getting scrapped. Successful zero trust implementations tackle fundamental organizational and technology problems before embarking on ambitious transformation projects.

Technology 264

Technology 264

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My Wife Quit Her Job

APRIL 6, 2024

When you dream of a future filled with success and financial freedom, choosing the right career path is the first step. In this post, we’ll look at 12 jobs that make you rich fast, what you need to know to get started, and how much you can earn. Whether you’re just starting to plan your career or thinking about making a change, this guide will help you find the jobs that could lead to a big payday.

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FastSpring

APRIL 8, 2024

Background: As part of our ongoing commitment to providing you with the best possible experience, we’re streamlining our payment methods to ensure the highest standards of safety and compliance. In alignment with this commitment, certain payment methods are being carefully evaluated and, where necessary, removed. This proactive measure enables us to maintain a robust security framework, protecting both your interests and the integrity of our services.

Payment Services 120

Payment Services PayPal Management Other 120

Retail TouchPoints

APRIL 12, 2024

For the 15th year, The Home Depot has awarded grants for campus improvements to Historically Black Colleges and Universities (HBCUs) as part of its Retool Your School program. This year’s nearly $3 million donation will be divided among 42 HBCUs, with Albany State University, South Carolina State University and Paine College each receiving $150,000 as the top vote-getters in their respective categories (based on the size of their student populations).

Improvements 250

Improvements Retail Marketing 250

Forrester eCommerce

APRIL 10, 2024

Every business and organization is unique. A one-size-fits-all approach to IT doesn’t exist. With a high-performance IT strategy, you will tailor your capabilities – technologies, skills, and practices – to continuously improve business outcomes with technology – whatever those outcomes are that year or for that initiative.

Technology 251

Technology Improvements Operations 251

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

Retail

RetailDive

APRIL 10, 2024

Stores can automate more tasks than ever, including pricing, inventory management and checkout. But for theft prevention, customer service and brand engagement, they need humans.

Management 116

Management Customer 116

Practical eCommerce

APRIL 10, 2024

U.S. manfacturing activity increased in March for the first time in 16 months. The post Charts: U.S. Manufacturing Trends Q1 2024 appeared first on Practical Ecommerce.

eCommerce 115

eCommerce 115

Retail TouchPoints

APRIL 10, 2024

As part of an agreement with activist investor Arkhouse Management , Macy’s Inc. has named Arkhouse candidates, Richard (Ric) Clark and Richard (Rick) L. Markee, as independent members of its board of directors. Arkhouse has withdrawn its other director nominations as part of the deal, and Clark and Markee will join the board’s finance committee, which will evaluate the acquisition proposal from Arkhouse and Brigade Capital Management that began in December 2023 with a $5.8 billion buyout bid.

Management 255

Management Other Retail Operations 255

Forrester eCommerce

APRIL 10, 2024

This is the last of a three-part IT operational insight blog series that aligns with the complementary research reports from Forrester. Click the links for part one and part two of the free blogs for a complete perspective on operational insights delivered by AIOps and observability.

Operations 235

Operations Management Blog Information 235

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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

Operations