March, 2024

article thumbnail

AI Tools for Ideal Customer Profiles

Practical eCommerce

"Ideal customer profiles" help merchants select marketing channels, create ad copy, narrow outreach, and more. The post AI Tools for Ideal Customer Profiles appeared first on Practical Ecommerce.

Customer 119
article thumbnail

3 Ecommerce Logistics Trends that are Changing Retail Right Now

Retail TouchPoints

The ecommerce industry has experienced rapid growth in recent years, with global sales reaching an estimated $5.8 trillion in 2023, according to research by Statista. The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The State Of Consumer Usage Of Generative AI, 2024

Forrester eCommerce

As is often the case with poorly understood tech that promises to change the world, consumers worry about its ethics and human impact. Yet a vast majority of these skeptics will use (and love) genAI during 2024, whether they know it or not.

Consumer 502
article thumbnail

Wave of IT glitches brings importance of cash back in the spotlight

TalkingRetail

Following this week’s technical payment issues experienced by Greggs, the latest in a wave of similar retailer issues, some observers believe it highlights the continued importance of cash in UK society.

Retail 145
article thumbnail

A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

article thumbnail

Payment Methods Don’t Matter – Payment Experiences Do

Forrester eCommerce

Read the latest Forrester blog from Principal Analyst Lily Varon and Senior Researcher Nicole Murgia on consumer retail payment preferences.

Blog 451
article thumbnail

Kroger Shuts Down E-Commerce Spoke Facilities in Texas and Florida

RetailWire

Kroger, the grocery chain, has announced the closure of three spoke facilities in its e-commerce operations in Texas and Florida. This decision marks a strategic shift for the company in its efforts to streamline operations and enhance efficiency.

eCommerce 106

More Trending

article thumbnail

Can AI Improve Your Loyalty Program?

Forrester eCommerce

Learn about the potential of predictive AI — and, now, generative AI — in enhancing loyalty programs and strategies.

article thumbnail

Directness Wins in Advertising

Practical eCommerce

Andrew Faris manages large Meta Ad budgets. He says the best creative emphasizes a product's benefits — clearly and directly. The post Directness Wins in Advertising appeared first on Practical Ecommerce.

eCommerce 107
article thumbnail

Marketing Your Video Game Outside of Game Marketplaces & App Stores

FastSpring

Todd Harris knows how to leverage effective video game marketing strategies to get games in front of players. As the former COO and Co-Founder of Hi-Rez Studios, he spent 15 years making games and marketing them to gamers — with the studio’s games reaching 150 million players. (At the time of writing, Hi-Rez’s 2014 release SMITE sits at #15 on Steam’s “Most played Massively Multiplayer games” list , with SMITE’s Steam page boasting 40+ million players.

Games 195
article thumbnail

SheerID Launches “SheerID InStore” Providing Retailers First Digital Solution for Gated Offers and Promotions in Physical Stores

SheerID

The new offering expands SheerID solutions for Omnichannel retail to high-value communities like students, teachers, the military, and more.

article thumbnail

How Harry Rosen Turns Targeted Personalization Data into Retail Loyalty

Speaker: Shaunna Bruton and Kailey Holmes

Unlock the potential of customer data to create personalized retail experiences that resonate with your audience. This webinar will explore the critical role of customer data in modern retail, providing you with strategies to collect, analyze, and apply data to enhance personalization. Learn from leading retailers, like Harry Rosen, and experts on how to turn data into actionable insights that drive customer satisfaction and loyalty.

article thumbnail

Tyson Foods Faces Boycott After Report Claims Company Plans To Hire Asylum Seekers

RetailWire

Tyson Foods, the well-known food processing company, finds itself in hot water as calls for a boycott surge due to allegations of planning to employ migrants at its factories.

136
136
article thumbnail

Salesforce Survey: 36% of Retail Employees Already Using Generative AI

Retail TouchPoints

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council , retail executives estimate that 36% of their employees already are using generative AI today, with that figure projected to rise to 45% by 2025. Additionally, 93% of these retailers say they’re already using generative AI to support personalization of customer-facing communications like emails and product recommendations.

Retail 315
article thumbnail

An Actual Complete List Of SOC Metrics (And Your Path To DIY) 

Forrester eCommerce

I take a lot of inquiry questions from Forrester’s security and risk clients about security operations (SecOps). A common question I get is, “What core metrics does SecOps need to track?

article thumbnail

New Ecommerce Tools: March 25, 2024

Practical eCommerce

This week's rundown includes new tools for livestream commerce, cross-border transactions, logistics, omnichannel sales, customer experience, fraud prevention, and more. The post New Ecommerce Tools: March 25, 2024 appeared first on Practical Ecommerce.

eCommerce 129
article thumbnail

Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

article thumbnail

80% of Trading Standards professionals support Smokefree Generation Policy

TalkingRetail

New research from the Chartered Trading Standards Institute (CTSI) indicates that Trading Standards Officers support the proposed Smokefree Generation Policy. A survey of local authority Trading Standards professionals has found that 80% of respondents support the government’s plan to stamp out smoking in a generation.

Retail 130
article thumbnail

High Court Rules Against Government in Marks & Spencer Marble Arch Store Dispute

365 Retail

In a pivotal legal battle over the future of Marks & Spencer’s flagship store at Marble Arch, London, the High Court has ruled in favour of the retailer, granting a judicial review against the Secretary of State for Levelling Up, Housing, and Communities, Michael Gove’s decision to deny planning permission for the redevelopment of the site.

Leisure 127
article thumbnail

Dollar General plans 800 stores this year as rival Dollar Tree pulls back

RetailDive

Thirty of those will be under its Popshelf banner, though the discount retailer is taking the concept’s expansion slowly given its discretionary focus.

Retail 130
article thumbnail

How to Never Put a Foot Wrong in Retail Media

Retail TouchPoints

Retailers that have recently launched their own retail media businesses should learn from what the established leaders already do. The biggest player, with 60% of the $45 billion market, is Amazon, followed by the likes of Walmart and Target, which, combined with a few other large players, are expected to take a combined 25% of the space, according to Boston Consulting Group.

Retail 308
article thumbnail

Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

Welcome To The Future Of Marketing Technology

Forrester eCommerce

To meet customers in their moments, marketers must design, execute, and optimize interactions across the full range of devices, channels, and touchpoints where consumers engage with a brand. Meanwhile, the marketing landscape continues to evolve with new technologies, data deprecation, and sophisticated consumers.

article thumbnail

18 Free Web Design Tools, Winter 2024

Practical eCommerce

This installment of our quarterly rundown includes tools for logo creation, mockups, coding, animations, background images, domain names, free fonts, and more. The post 18 Free Web Design Tools, Winter 2024 appeared first on Practical Ecommerce.

article thumbnail

Lawmaker Queries FDA Over Neuralink Inspection

RetailWire

U.S. Representative Earl Blumenauer, deeply embedded in health policy, has directed inquiries toward the Food and Drug Administration (FDA). His concern? Why the FDA didn't scrutinize Elon Musk's Neuralink before greenlighting human trials for its brain implants.

article thumbnail

Fenwick Newcastle Undergoes First Phase of £40 Million Renovation

365 Retail

Fenwick has initiated the first phase of its ambitious renovation plan for its flagship Newcastle store, with activities commencing in March. This renovation is a component of a £40 million investment strategy aimed at modernising and preparing the store for future generations. Mailen Design has been tasked with the careful and thoughtful redesign of the store’s original 1880s façade.

Events 120
article thumbnail

The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

article thumbnail

Survey: More than 50% of vapers think price increase will boost black market

TalkingRetail

Following the recent announcement of a new vaping tax which will make products more expensive from October 2026, new insights from research and insights agency Opinium reveal that more than half (56%) of current vapers predict black market e-cigarette and vape sales will increase if… This story continues at Survey: More than 50% of vapers think price increase will boost black market Or just read more coverage at Talking Retail

Marketing 119
article thumbnail

Exclusive: Google Debuts New Retail Media Solution with Lowe’s as First Beta Tester

Retail TouchPoints

Google wants a bigger piece of the traffic driven by retail media advertising. To start getting it, the tech company has launched a new offsite retail media solution in closed beta. Lowe’s has signed on to be one of the first retailers to test the solution for what will be the first offsite retail media offering from Lowe’s One Roof retail media network on Google Search and Shopping inventory, according to a blog post that will be published today, which Retail TouchPoints reviewed in advance.

Retail 306
article thumbnail

Wasm Today, AI Tomorrow: KubeCon Expands Its Reach 

Forrester eCommerce

Kubecon is the place where big tech and large enterprise cloud users converge with open-source communities and startups to collaborate on the latest trends in cloud-native. Generally, Kubernetes (K8s) has become the epicenter of platform engineering innovation with that trend continues this year.

Customer 459
article thumbnail

Nike addresses flaws in DTC strategy as Q3 revenues come in flat

RetailDive

CEO John Donahoe said the sportswear brand “is not performing at our potential” and needs to lean back into wholesale and product innovation.

125
125
article thumbnail

The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

article thumbnail

AI Can Kill Content Marketing

Practical eCommerce

AI-produced content is faster, easier, and cheaper than human versions. Is it better? The post AI Can Kill Content Marketing appeared first on Practical Ecommerce.

Marketing 121
article thumbnail

GO Outdoors Opens New Store in Tamworth

365 Retail

GO Outdoors is set to open a new store in Tamworth during the week commencing 18th March 2024, aiming to cater to the increasing interest in outdoor activities among the public. This expansion reflects the brand’s commitment to making high-quality outdoor gear accessible to more people, enhancing their outdoor experiences. Located at Ventura Retail Park, the store spans over 15,000 square feet and will employ a dedicated team of 25 staff.

Outdoor 116
article thumbnail

Parents blame lack of ID checks at stores for rise in underage vaping

TalkingRetail

Research, combining focus groups, polling, and mystery shopping, demonstrates significant support for more comprehensive proposals to limit the use of vapour products by under 18s. Parents surveyed believe shops failing to check ID is main reason for sharp uptake in underage vaping.

Retail 116
article thumbnail

Urban Efficiency: Strategies for Streamlining Last Mile Delivery Amid Growing Congestion

Retail TouchPoints

Recent reports show that traffic delays cost U.S. drivers an average of 51 hours of lost time in 2022, and that number is on the rise — in 2021, the average was 36 hours. For the typical commuter, those lost hours can be frustrating. They extend the workday and increase fuel expenses. In fact, some studies have even found that traffic takes a toll on drivers’ health by increasing stress levels.

article thumbnail

Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision