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Commerce Tech “Inspired Individuals” Band Together To Save Small Businesses

Forrester eCommerce

Commerce vendors are busy consulting to their clients to keep retail — online and offline — moving as best possible during the pandemic. Now some of those big-name vendors are helping small businesses adapt quickly through Keep Small Strong, an organization that didn’t exist until a little over a month ago.

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Research: Brits more aware of small businesses’ positive impact on local communities

TalkingRetail

The study by American Express to mark Small Business Saturday (2 December 2023) shows that over the past 10 years, 70% of Britons have become more aware… This story continues at Research: Brits more aware of small businesses’ positive impact on local communities Or just read more coverage at Talking Retail

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Small Business Banking Has Been Disrupted (And There’s No Going Back)

Forrester eCommerce

Bankers around the world are rightly worried about the threats posed by digital disruptors getting in between them and their retail banking customers. But Forrester’s newest research reveals that executives should be just as worried — perhaps even more worried — about another market that is being upended: Small business banking.

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Small Businesses Win Hearts: Warm Welcomes, Complimentary Samples and Exclusive Birthday Discounts Elevate the Shopping and Customer Experience

365 Retail

A comprehensive survey by Tyl by NatWest offers a deep dive into the changing relationship between consumers and retailers, examining the factors that attract shoppers to both small boutiques and large commercial outlets. On the other end of the spectrum, small businesses seem to have cracked the code to consumer hearts.

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Small Business Ecommerce: Here’s What You Need to Know to Win

BigCommerce

In the modern retail market, nothing matters more than ecommerce. The past several years have seen a whopping 300% growth…

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Your Small Business Saturday Guide: Tips, Tools, and Statistics for Local Companies

BigCommerce

For a tradition that only dates to 2010, you have to hand it to Small Business Saturday. And research shows that hundreds of millions of shoppers now turn out for Small Business Saturday each year. But why is Small Business Saturday so important? What is Small Business Saturday?

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Instacart Connects Retailers to Small Business Owners with Launch of Instacart Business

Retail TouchPoints

Instacart will expand its delivery capabilities beyond the consumer space with the launch of Instacart Business, a B2B service aimed at helping small businesses. Instacart Business also will cover office supplies currently offered by Instacart, such as paper and pens. and Canada.