Remove Customer Remove Customer Data Remove POS Remove White Paper
article thumbnail

Exclusive Shikatani Lacroix Q&A: How Using Customer Data Can Humanize the Digital Experience

Retail TouchPoints

Using the data at their fingertips, retailers can capture a more in-depth view of customers’ lives, allowing them to better understand their wants and needs — and ultimately use that picture to create a service experience that incorporates both technology and humans. We really believe that technology should help, not replace.

article thumbnail

WePay Review for 2019: Is This the Right Option for Merchants?

Ecommerce Platforms

The primary focus of the company is providing today's online eCommerce sellers with a way to collect payments from donors and customers alike. WePay aimed to offer a unique experience in the payment processing market by putting its customers first. Mobile point of sale and flexible POS. Android pay features. Funds settlement.

article thumbnail

Kibo’s Perfect Sync Streamlines Data for Seamless Support

Kibo

Kibo’s Perfect Sync Streamlines Data for Seamless Support When it comes to support, today’s retail customers will not settle for virtual time. They expect knowledgeable assistance from customer support and sales associates in real time. The result is empowered customer support agents and sales associates.