Retail TouchPoints

MAY 15, 2024

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. As architects and developers brainstorm fresh approaches to rejuvenate these properties, what’s certain is that they will look different than in the past. Shopping malls, usually situated in prime locations with good accessibility, are valuable real estate assets that have the potential to be hubs of social interaction and local engageme

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Fastr

MAY 17, 2024

In the realm of ecommerce, data reigns supreme. It's the lifeblood that fuels personalized experiences, targeted marketing, and informed decision-making. However, as privacy concerns grow and regulations tighten around the use of consumer data, ecommerce retailers are finding themselves at a crossroads. Enter zero-party data – a solution that not only addresses these concerns but also unlocks a treasure trove of valuable insights directly from the source: customers themselves.

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RetailDive

MAY 14, 2024

The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

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Retail 130

Salsify

MAY 16, 2024

The U.S. grocery retail market remains strong, with in-store sales topping $880 billion in 2023, and e-retail revenue crossing the $920 million mark, according to Statista.

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Information Retail Marketing Food and Beverages 88

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Retail

Practical eCommerce

MAY 16, 2024

This all-new update to our popular resource includes tools to evaluate page speed, security, accessibility, regulatory compliance, code, and more. The post 23 Free Tools to Test a Website appeared first on Practical Ecommerce.

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Forrester eCommerce

MAY 16, 2024

In a busy week for SIEMs to be merged or divested, Palo Alto Networks (PANW) announced that it’s acquiring IBM’s QRadar SaaS business and migrating those customers to its Cortex® XSIAM® platform. In addition, PANW gets QRadar intellectual property rights as part of the deal.

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My Wife Quit Her Job

MAY 17, 2024

The Internet landscape has changed pretty drastically in just the past 3 months. Today my partner Toni and I are going to discuss what type of businesses we would start if we were to start from complete scratch today. What You’ll Learn The recent changes in social media and Google The best opportunities in content today What we would do if we were to start all over again Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 yea

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Social Media eCommerce Blog 292

FastSpring

MAY 16, 2024

Ready to join the ultimate gathering in Europe for around 3,000 WordPress enthusiasts? If so, join FastSpring at WordCamp EU 2024 at Booth 13! We’d love to talk with you in person! Join us at the Lingotto Conference and Exhibition Centre in Torino, Italy from June 13 to 15 for an extraordinary event dedicated to all things WordPress. Immerse yourself in a diverse array of programs, workshops, and presentations, where industry experts will share their wisdom and cutting-edge trends will be unveil

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Merchant Services Payment Services Workshop Demo 158

Forrester eCommerce

MAY 15, 2024

Today, LogRhythm and Exabeam announced their intent to merge into a single company.

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Retail TouchPoints

MAY 14, 2024

A seismic shift is on the horizon for retail businesses operating in Europe. In December 2023, the European Parliament and the European Council reached a provisional agreement on the Corporate Sustainability Due Diligence Directive (CSDDD), a sweeping law that mandates companies to actively monitor and rectify any human rights and environmental risks within their global supply chains.

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Customer Loyalty

SheerID

MAY 14, 2024

SheerID’s Privacy Information Management System is in compliance with the stringent standards of the ISO and the IEC.

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Marketing Information Management Customer 157

FastSpring

MAY 14, 2024

We’re excited to announce that FastSpring is set to broaden our global presence with a new office located in Austin, Texas. This strategic move is part of our ongoing effort to enhance our global footprint, which includes offices located in California, Canada, Ireland, the Netherlands, and most recently, Singapore. Austin is already home to some of FastSpring’s key team members, including our Chief Revenue Officer Mark Kole and Chief Marketing Officer David Vogelpohl.

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Payments Merchant Services Demo Technology 158

Forrester eCommerce

MAY 15, 2024

In 2023, we saw more firms commit to digital accessibility, with emerging regulations bringing a sense of urgency to the work. Here are a few of the highlights from the past year and advice to help firms mature their digital accessibility efforts in 2024.

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Retail TouchPoints

MAY 13, 2024

What would happen if you smushed an entire holiday season, with all its intensity and high stakes, into a period lasting less than two weeks? And just to make things even more complicated, what if your (perishable) product was a gift laden with significance because of the emotional ties between the giver and the recipient? Laura McDonald, UrbanStems Those questions aren’t theoretical for UrbanStems , a DTC florist that must deal with two of these ultra-compressed holiday seasons — Valentine’s Da

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Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Practical eCommerce

MAY 17, 2024

Matt Ragland has been creating marketing emails for a decade. Storytelling drives performance, he says. The post The Best Email Marketing Tells a Story appeared first on Practical Ecommerce.

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Marketing eCommerce 135

RetailWire

MAY 16, 2024

Some grocery staples are seeing a decline in price.

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Forrester eCommerce

MAY 14, 2024

Have you ever been part of a team where everyone seemed to guard their knowledge from other teams, like treasure, fearing that sharing might diminish their worth? Or perhaps you’ve witnessed an environment where the pursuit of individual success overshadows common goals?

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Retail TouchPoints

MAY 17, 2024

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Wa

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Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Marketing

FastSpring

MAY 15, 2024

An evidentiary hearing in the Epic Games v. Apple case is following up on whether Apple has truly complied with the U.S. District Judge Yvonne Gonzalez Rogers’ order to allow app developers to “steer” users to third-party payment options outside of the native App Store. After a rejection by the U.S. Supreme Court in January allowed the lower courts’ rulings to take effect, Apple responded immediately by filing court documents that outlined its plans to comply, but those plans preserved most of A

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RetailDive

MAY 14, 2024

The retailer continues to struggle, especially with general merchandise. But margins expanded and losses narrowed for the quarter and full year.

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Retail 131

Forrester eCommerce

MAY 15, 2024

RSA Conference (RSAC) 2024 boasted 41,000 attendees, 600 exhibitors on the show floor, 425 sessions, and plenty of dashing around Moscone Center and its surrounding area for our analysts. The event, still the top dog of cybersecurity events, was packed, with announcements and press releases galore.

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Retail TouchPoints

MAY 17, 2024

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. According to the NRF, U.S. returns reached a staggering $743 billion in 2023, representing over 14.5% of retail sales, and, worryingly, 13.7% of these transactions are fraudulent.

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Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Retail

Practical eCommerce

MAY 14, 2024

New AI tools can repurpose text into video — suitable for TikToks, Reels, YouTube Shorts, and more. The post AI Tools to Convert Articles into Videos appeared first on Practical Ecommerce.

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Article eCommerce 128

RetailDive

MAY 16, 2024

With founder Kevin Plank back at the helm, the retailer is overhauling its product strategy. The brand will cut back on promotions, reprioritize men’s and invest in innovation.

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Retail 130

Forrester eCommerce

MAY 13, 2024

In Forrester’s Marketing Survey, 2024, nearly 900 global B2B Marketing executives and operations leaders indicated they expected an overall Marketing budget increase. Breaking that down further, 67% expected their technology budget to increase, 62% anticipated a larger programs budget, and even 59% projected to spend more on personnel.

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Retail TouchPoints

MAY 17, 2024

Fashion brand Esprit has filed for insolvency in Europe citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.” The insolvency filing, which was submitted to a court in Germany, applies only to the company’s European businesses.

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Late deliveries. Split shipments. Spiraling freight costs. For home, furniture, and DIY brands, fulfillment has never been more complex—or more critical. This report outlines how a smarter, AI-ready order management system (OMS) helps you reduce shipping costs, streamline project-based fulfillment, and ensure accurate inventory across every channel.

Fulfillment

Practical eCommerce

MAY 13, 2024

A serial entrepreneur looks back. Employees and attitude drove his success — more than the products or services. The post Lessons from Building a People-first Culture appeared first on Practical Ecommerce.

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eCommerce 125

RetailDive

MAY 13, 2024

The toy company plans to sell all of its U.S. and Canadian assets to Backyard Products.

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Toys 128

Forrester eCommerce

MAY 17, 2024

Qualtrics introduced its AI-powered Strategy & Research suite at its summit, X4, and launched its “Strategic UX” product – officially entering the experience research space. The new product supports various UX research methods like video feedback, unmoderated usability testing, card sorting, and tree testing, and leverages AI to generate insights and recommended actions.

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Retail TouchPoints

MAY 15, 2024

Real Simple magazine will launch its first-ever shoppable issue in partnership with Pinterest on May 17. Under the theme “Best & Brightest,” the issue spotlights 120 products alongside QR codes that link each section of the magazine to corresponding Pinterest boards where users can buy the products they see. Products range across categories from ceramic cookware to wireless bras, washable rugs and more.

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Speaker: Benjamin Woll, Tiffany Spizzo, and Jaime Santos Alcón

Enterprise commerce is at an inflection point. Rigid, monolithic platforms slow brands down, but a full replatforming is disruptive and costly. Modular architecture offers a flexible, scalable alternative - allowing enterprise brands to modernize without ripping and replacing their entire stack. Learn how a composable approach helps modernize commerce stacks while maintaining control over critical systems.

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