Sat.Jun 08, 2024 - Fri.Jun 14, 2024

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TIER: Tech Leaders Must Adapt To The Evolving US Developer Labor Market

Forrester eCommerce

Despite the uncertain economic climate and continued layoffs, competition for skilled developers will remain high. Forrester’s Priorities Survey, 2024, reveals that 73% of respondents stated that their organization plans on significantly increasing their budget for software development in the coming year – suggesting continued demand for developers.

Marketing 433
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Marketing Reset: How to Reach Customers Without Third-Party Cookies

Retail TouchPoints

The era of third-party cookies is at an end. In January, Google Chrome restricted third-party cookies for 1% of users and plans to ramp up restrictions to 100% of users by 2025. Full-fledged fingerprinting around the internet is depreciating, and marketers and customers alike will soon notice, particularly in the retail and ecommerce space. With today’s emphasis on privacy, third-party cookie deprecation will inevitably impact your brand, marketing strategy and customers.

Marketing 292
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Dr Pepper Quickly Becoming America’s Favorite Beverage

RetailWire

Dr Pepper has made a remarkable ascent in the American soda market, now sharing the second spot with Pepsi, a position Pepsi has comfortably held for much of the past two decades. According to new data from Beverage Digest, Dr Pepper has climbed from fifth place in 2000 to its current second position, nearly matching Pepsi’s market share. This marks a significant shift in the soft drink landscape, where Coca-Cola continues to reign supreme.

Marketing 105
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InfoSecurity Europe 2024: Next-Gen & AI Dominate The Show Floor

Forrester eCommerce

InfoSecurity, once known as the RSA of Europe, annually brings together around 20,000 and 500 exhibitors to share knowledge in over 200 sessions, network and showcase the latest solutions.

Travel 465
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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5 Must-Know Moments from the 2024 CommerceNext Growth Show

Fastr

This week, I had the incredible opportunity to attend the CommerceNext Growth Show in the heart of New York City. This event was a treasure trove of insights, innovations, and inspirations that left me buzzing with excitement about the not-so-distant future of ecommerce. From groundbreaking strategies to the latest trends, the show was a one-stop shop for global brands and retailers aiming to find ideas, new technologies , and new partners for scaling their already-impressive businesses.

Events 147
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Walgreens to Offer Free HIV and STD Testing at 550 Stores

Retail TouchPoints

For its National HIV Testing Day event on June 27, Walgreens will provide free testing for HIV and other STDs at a record 550 stores. No appointment is needed to get the tests, which typically provide results in 20 minutes or less, at any of these participating Walgreens stores. The retailer, which has been working with Greater Than HIV , a public information initiative of KFF , since 2011, has provided more than 82,000 free HIV tests through the in-store program, including more than 15,000 self

Events 311

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Rage Against The Machine: Confront The Agency AI Fear Factor With Workforce Literacy

Forrester eCommerce

The failure to rise to the AI moment puts the future of the agency industry and a decade of agencies’ business change at risk. Learn what it takes to help employees gain the skills and confidence to master AI so that fear of AI doesn’t master them.

B2C 433
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Walmart targets Gen Z with apparel brand relaunch

RetailDive

The overhaul of its “No Boundaries” private label is the retailer’s latest attempt to gain traction in fashion, this time with casual style and low prices.

Apparel 122
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In Retail Real Estate, Smaller Spaces See Big Demand

Retail TouchPoints

“Less is more” appears to be the new mantra for retailers and QSRs when it comes to square footage for their stores and restaurants. A report from commercial real estate company JLL revealed that in Q1 2024, more than two-thirds (68.5%) of leasing deals were for spaces of 2,500 square feet or smaller. The trend toward compact selling spaces isn’t a new phenomenon, according to Arvind Cheruku, Partner and CIO of Janapriya Upscale USA , a subsidiary of a 36 -year-old real estate company with roots

Retail 290
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fsBuilds: Increase Conversions in Your Customer Portal with APIs and Embedded Experiences (Video)

FastSpring

About this series: fs Builds features developer-built projects showing step-by-step examples, code snippets, and advice on how to approach building with FastSpring. The goal of this series is to not only help you build with FastSpring, but also to inspire you with new and unique ways to leverage FastSpring’s systems to best serve your company. As always, our support and sales engineering specialists are available to help if you need assistance along the way.

Payments 114
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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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First-Line Sales Managers: Promote Or Hire?

Forrester eCommerce

Today Forrester is publishing new research revealing that, all else being equal, B2B sales leaders achieve better revenue results when they hire first-line sales managers (FLSMs) externally, rather than promoting individual contributors (ICs). This runs counter to standard practice and tradition, but the data is clear: Externally hired managers and their teams perform better.

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Costco Fans Frustrated by Exclusive Canadian Food Court Favorites

RetailWire

Costco enthusiasts in the United States have been left frustrated and envious upon discovering that a popular food court item available in Canada is not offered stateside.

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Walmart Adds Digital Shelf Labels, AI Shopping Assistant as Part of ‘Retail Renaissance’

Retail TouchPoints

Walmart has unveiled a slate of new tech innovations as part of its “Retail Renaissance,” which the company said is aimed at “meeting customer demand with adaptive retail, innovations that intuitively fit into customers’ lives as they seamlessly move across platforms and places.” The new tech includes the rollout of digital shelf labels at all 2,300 U.S. stores by 2026, testing of a Gen AI-powered digital shopping assistant and the integration of drone delivery into its app. “Driven by our

Retail 296
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J.C. Penney closing 4 stores in coming months

RetailDive

The department store remains profitable, though net income plummeted nearly 90% last year and sales continued to slide.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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Vietnam: Navigating Business and Technology Priorities for 2024

Forrester eCommerce

Looking ahead to 2024, Vietnam’s economic prospects are bright. The country’s GDP is expected to grow significantly, fueled by robust international trade and supportive government policies. Against this positive backdrop, Forrester anticipates a substantial increase (+10.4%) in tech spending in Vietnam for the year 2024.

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Over 15,000 Amazon Delivery Workers Seek Compensation for Overtime and Unpaid Wages

RetailWire

On Tuesday, over 15,000 Amazon delivery drivers launched arbitration proceedings against the e-commerce giant, claiming they were misclassified as independent contractors rather than employees entitled to minimum wage and overtime benefits.

eCommerce 110
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Really, Truly Fake: The RealReal ‘Opens’ Counterfeit Handbag Store on Canal Street

Retail TouchPoints

The RealReal makes a concerted effort to keep counterfeit luxury items off the market, removing approximately 5,000 fakes each month (a total of 250,000 since 2011). So what are these faux handbags doing in a RealReal retail store located on NYC’s Canal Street, a notorious knockoff hub? The answer is simple: the fakes, identified by The RealReal’s stringent authentication process, are decidedly not for sale (“hours” listed on the store’s window indicate it is closed Monday through Sunday).

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Qurate faces Nasdaq delisting

RetailDive

The struggling company, which runs home shopping networks QVC and HSN and a small brand portfolio, has until Dec. 9 to regain share price compliance.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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AI And Open Banking Payments Dominate Money20/20 Europe 2024

Forrester eCommerce

While Money20/20 Europe had a number themes this year – including "A Customer Universe Of One" and "The Business Of Money" – AI and open banking payments did really steal the show. However, while the AI discussion remained mostly high-level, a confluence of factors have made open banking payments closer to mainstream adoption and therefore red hot.

Banking 259
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Meta To Reduce VP Positions in Continued Restructuring Effort

RetailWire

Meta Platforms is reportedly making further reductions in its executive ranks, with plans to decrease the number of vice president positions from 300 to approximately 250.

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Execs from Target, Hy-Vee and Five Below Top 2024 Retail Innovator Award Winners List

Retail TouchPoints

In the simplest terms, an innovator is someone who creates or introduces something new. But in the world of retail, innovators have the power and potential to do so much more: they drive cutting-edge tech implementations, unlock new revenue opportunities and help drive a brand into a new era of relevance and impact. This year’s Retail Innovator Award winners represent all of this — and more.

Retail 288
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TJX to expand into Mexico

RetailDive

Both analysts and the off-pricer itself, which runs TJ Maxx, HomeGoods and other retailers in the U.S., see opportunity in international expansion.

Other 126
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Make People The Key To Your Success In An AI World

Forrester eCommerce

Success with AI will depend on how effectively you lead your people who leverage powerful AI tools. Learn how to effectively find and train talent for AI in this preview of our upcoming Technology & Innovation Summits.

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Pandora Opens Refurbished Evoke 2.0 Concept Store at Liverpool ONE

365 Retail

Grosvenor has announced that Pandora , the world’s largest jewellery brand, has opened a 2,000 sq ft Evoke 2.0 concept store at Liverpool ONE. This refurbishment of its existing unit on South John Street is part of the ongoing investment by several brands in the destination since the beginning of 2024. Pandora’s refurbishment introduces the Evoke 2.0 store concept, featuring a modern aesthetic designed to immerse visitors in the Pandora brand.

Leisure 109
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Kohl’s Expands Return Services for Additional Brands and Retailers

Retail TouchPoints

Kohl’s has added brands including Carhartt, Hanes and Levi’s to its newly christened in-store returns service, The Return Drop @ Kohl’s. The retailer has partnered with Inmar Post-Purchase Solutions and Narvar to provide shoppers with package-free, label-free returns in its 1,100+ stores nationwide. Kohl’s has years of experience in this area; the retailer partnered with Amazon in 2017 to accept returns for the ecommerce giant, expanding the service chainwide in 2019.

Retail 283
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Google Ad Manager Launches Programmatic Email Ads

Practical eCommerce

The ad management platform quietly added a beta tag for email newsletters, perhaps due to third-party cookies. The post Google Ad Manager Launches Programmatic Email Ads appeared first on Practical Ecommerce.

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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.

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Apple’s New Intelligence Is Here

Forrester eCommerce

The tech community, Wall Street, the media, and a smorgasbord of analysts had been holding their collective breath until June 10th. Apple, famously reticent about AI, was about to break its silence at its 2024 WorldWide Developers Conference (WWDC).

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£45M Investment in Gunwharf Quays Enters Second Phase

365 Retail

Portsmouth City Council has granted planning permission for the second phase of Landsec’s £45 million investment in Gunwharf Quays. This phase aims to enhance the visitor experience at the waterfront outlet destination. The second phase of investment focuses on Marlborough Square, one of the primary points of arrival at Gunwharf Quays. The planned improvements include enhancements to the entrance tunnel used by guests arriving via Portsmouth Harbour train station or from the Historic Dockyard.

Document 109
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Bath & Body Works Deploys Gen AI to Help Customers Sniff Out the Perfect Fragrance

Retail TouchPoints

Seeking to modernize its core technology platforms, Bath & Body Works is working with Accenture to leverage the latest digital, martech, AI and generative AI solutions. The retailer will collaborate with Accenture on new capabilities like a digital Fragrance Finder, a gen AI-powered conversational experience designed to help customers find the perfect fragrance tailored to their individual preferences.

Customer 261
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US consumers don’t trust Temu, but still shop there: report

RetailDive

The survey, conducted by Omnisend, found that 17.5% of global respondents think Temu could surpass Amazon as the leading e-commerce platform.

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How to Navigate Revenue and Expense Management: Competitive Insights for Financial Success

Speaker: Hilary Akhaabi, PhD - Founder, Chief Financial & Operations Officer at Go Africa Global

In the fast-paced world of corporate finance, staying ahead of the curve is crucial for sustainable growth and profitability. This exclusive webinar with leading expert Hilary Akhaabi, PhD, will teach you practical ways to navigate complex financial landscapes and enhance your company's revenue management capabilities. Whether you're aiming to refine your financial strategies or seeking innovative solutions to drive performance, this new session is for you!