Sat.Jun 01, 2024 - Fri.Jun 07, 2024

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Top Ecommerce Tactics: Rivaling the In-Person Shopping Experience with Shoppable Videos

Fastr

Once upon a time, the only way to shop was in-store – an immersive experience where products could be touched, smelled, held, measured, tried on, seen up-close, from afar, under different lighting, and their tags examined. With the help of a friendly sales associate, you could make a quick, in-and-out pit stop and purchase or make a leisurely day out of browsing through all the merchandise displays at the local shopping mall.

Leisure 147
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Top Predictions for 2024 Holiday Shopping Trends [DOWNLOAD] | Salsify

Salsify

On the nice-to-know list for the upcoming holiday shopping season: Nearly two-thirds of shoppers plan to shop on Black Friday and spend the same as last year — some generation groups will shell out even more.

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541: Google Screws Up Again! Here’s What Happened And How It Affects You

My Wife Quit Her Job

Google has screwed up yet again! In this episode, you’ll learn about the changes of the week for Google including a major data leak that has exposed some of the inner workings of their search algorithm. Enjoy the show! What You’ll Learn Recap of Google’s latest algorithm changes How people are gaming the system Google’s big data leak Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

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Six Technologies Will Make Digital Experiences More Humanlike (And GenAI Is Just One Among Them)

Forrester eCommerce

The future of human-machine interaction (HMI) will be drastically more humanlike in six ways — creative, conversational, perceptive, embodied, physical, and personified — as a result of six emerging technologies: generative AI, language AI, adaptive AI, somatic interfaces, spatial interfaces, and virtual people, respectively. But these technologies are still immature, and the road ahead is fraught with challenges.

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5 Steps to Omnichannel E-Commerce Success

Today’s e-commerce landscape is vast and it’s moving fast and is fiercely competitive. To thrive you need to offer the right products to the right customers on the best channels. Learn how to successfully harness the power of omnichannel selling to reach more online buyers, diversify and grow revenue, and reduce cost – while delivering a seamless "shop to ship" customer experience across all channels.

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Meet Our 40 Under 40 Winners of 2024

Retail TouchPoints

For the fourth year, Retail TouchPoints and Design:Retail are revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands.

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Charts: Business Adoption of AI Q2 2024

Practical eCommerce

Per a new PwC survey, 72% of global businesses now use at least one AI application. The post Charts: Business Adoption of AI Q2 2024 appeared first on Practical Ecommerce.

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Announcing Our Inaugural AI Foundation Models For Language Forrester Wave™ — 21 Criteria To Consider, Beyond Benchmarks

Forrester eCommerce

AI researchers and scientists love their benchmarks and model parameter counts, but perhaps not as much as tech journalists love to report on them. Every week there is news about a model beating a benchmark or exceeding parameter counts.

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Dollar General Voids Self-Checkout at 12,000 Stores, Citing Shrink

Retail TouchPoints

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Now, the discount retailer has removed self-checkout from approximately 12,000 stores since the beginning of 2024, including 3,000 in May alone, citing shrink as the primary reason for the change.

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Ex-Post Office CEO Paula Vennells almost sacked back in 2014, inquiry hears

TalkingRetail

Government officials were considering sacking former CEO Paula Vennells back in 2014, it has been revealed today (6 June) during the Post Office inquiry. The inquiry was shown an internal government document that showed Vennells’ position was under review.

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Revo Opens New Pop-Up Store in Dubrovnik Harbor, Croatia

365 Retail

Revo , the performance eyewear company, has announced the opening of a new pop-up retail store in the picturesque harbour of Dubrovnik, Croatia. This marks another milestone in Revo’s global retail expansion strategy, following successful openings in Barcelona, Spain, and SoHo, Manhattan. Situated in the heart of Dubrovnik’s bustling main yacht marina at Lapadska Obala 17, the Revo pop-up store enjoys one of the highest traffic locations for tourists, boat owners, yacht owners, and cruise ship p

Fashion 113
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NEWS: SML RFID Delivers 98% Inventory Accuracy to Gina Tricot

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

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What We Can Learn From 2023’s Most Notable Breaches

Forrester eCommerce

Cybersecurity breaches continued to rise in 2023. Learn the eight most common incident types and get four key takeaways from our new report.

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Ebay Expands Consignment Service to Jewelry, Watches and Footwear

Retail TouchPoints

Ebay is continuing to expand its consignment service , which will now include fine jewelry, luxury watches and footwear. The service, already available for handbags and luxury apparel , allows casual sellers to access Ebay experts for help listing and selling their high-end products. Since the launch of its consignment service, sellers are seeing stronger final sales prices than if they had listed the traditional way on Ebay.

Jewelry 278
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Google’s Head of Privacy Set To Depart With No Replacement on the Cards

RetailWire

A spokesperson for Google's parent company Alphabet said that Keith Enright, the tech giant's chief privacy officer, will depart from the company this fall, following a 13-year run with them, and there are no plans to replace him.

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Arrival of the Laser-etched Avocado as Tesco Makes Plastic-saving Move

365 Retail

Avocado fans will notice some dramatic changes when they pick up one of Britain’s most popular salad items at Tesco. In a move to help the environment, the supermarket will trial the scrapping of barcode stickers currently on extra large avocados and replace them with a bold laser etching. At the same time it is also trialling replacing the plastic tray packaging for two of its most popular avocado lines and moving to a cardboard container that is easier to recycle.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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How Luxury Brands Can Bolster Their DTC Business

Forrester eCommerce

We reviewed luxury fashion brands across their long-term digital success and the strength of their direct-to-consumer operations.

Fashion 434
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AI Remains Transformative Within the Ecommerce Space in 2024

Retail TouchPoints

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. The experts agree, predicting that global AI in the retail market will surpass $24 billion by 2028 , growing at 24.4% CAGR YOY. Yet many retailers haven’t begun leveraging AI to its fullest potential. They recognize GenAI’s contribution to their future success and see it as crucial to plans.

eCommerce 276
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Landlords close in on acquisition of Express

RetailDive

With private equity-backed WHP Global, Brookfield and Simon Property Group have put up a stalking horse bid of some $160 million in cash and $38 million in assumed liabilities.

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AI in Finance Could Lower Costs but Add Risks

RetailWire

In an upcoming speech at the Financial Stability Oversight Council (FSOC) and Brookings Institution AI conference, U.S. Treasury Secretary Janet Yellen is set to address the dual-edged nature of artificial intelligence (AI) in the financial sector.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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AI for the People: Improving Governance And Adoption Are Key for Public Sector AI Efforts

Forrester eCommerce

Like the changes wrought by open data and third-party apps in the 2010s, AI will revolutionize the internal workings of the public sector and how it engages with its constituents in the next 5 to 10 years.

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Century 21 Continues Ecommerce Expansion with TikTok Shop Debut

Retail TouchPoints

Century 21 has expanded its partnership with livestream shopping app ShopShops to bring the iconic New York City retailer to TikTok Shop. The partners have been working together since 2018 to bring Century 21’s constantly evolving slate of off-price designer merchandise to online shoppers, via weekly live shopping events on the ShopShops app and Century 21’s Instagram.

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Monsoon Launches Bridalwear and Occasion Dress Rental Service with MyWardrobe

365 Retail

British retailer Monsoon has launched a new partnership with clothing rental business MyWardrobe , offering customers a capsule collection of bridalwear and occasion dresses for hire. This initiative, Rent Monsoon, is now available on Monsoon’s website, just in time for peak wedding season. The rental service allows fans of the contemporary and expressive brand to access a range of beautiful wedding dresses, including the bestselling feather-trimmed bridal jumpsuit, as well as a limited co

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Max Streaming Subscribers To Face Higher Fees Under New Warner Bros. Discovery Pricing

RetailWire

Warner Bros. Discovery’s Max revealed that it will raise prices for its ad-free subscriptions, following a trend among various streaming services to hike membership fees.

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4 Best Practices for Ensuring Success in International Markets Ahead of Peak Season

The opportunity for e-commerce merchants in international markets is immense. Data indicates that when international options are available at checkout, merchants see up to 20-60% higher cart conversion and a 128% higher gross merchandise value (GMV) than domestic orders. However, while the opportunities are significant, so are the risks. Without careful planning and strategic partnerships, merchants may face challenges, including high shipping costs, complex customs regulations, and unexpected p

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Announcing The Forrester Wave™: Extended Detection And Response Platforms, Q2 2024

Forrester eCommerce

Recent upheaval in the security information and event management (SIEM) market has created new opportunities for extended detection and response platform vendors. Get three tips on evaluating this changing market in this preview of our new Wave report.

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Walmart Expands InHome Delivery Option to 10 Million More Households

Retail TouchPoints

Households in the greater Philadelphia area as well as Boston, Detroit, Minneapolis and San Bernardino, Calif. will now have access to Walmart InHome, the retailer’s top-shelf delivery service. The expansion brings InHome — which launched in October 2019 in three markets — to more than 50 markets covering 45 million homes. As its name suggests, InHome gives Walmart associates a one-time access code to unlock the customer’s door or garage for in-home delivery.

Marketing 258
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Evri Invests £1 Million in AI Strategy to Enhance Parcel Delivery

365 Retail

Evri , the UK’s largest dedicated parcel delivery company, has announced a £1 million investment in its artificial intelligence (AI) strategy to improve customer service and streamline parcel delivery operations. The investment aims to leverage AI for smarter data usage, enhanced parcel security, and optimised workforce productivity. Future plans include exploring augmented reality headsets for couriers.

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Google Ad Updates from Marketing Live 2024

Practical eCommerce

Google announced over 30 new advertising features at this year's event. Here are the most impactful for merchants. The post Google Ad Updates from Marketing Live 2024 appeared first on Practical Ecommerce.

Marketing 109
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A Blueprint for B2B Commerce

In the B2B space, digital expectations are higher than ever. Consumer platforms have made online experiences incredibly user-friendly and efficient, adding pressure for businesses to follow suit to meet the expectations of the modern B2B buyer. Take inspiration from B2C commerce strategies and adapt them for B2B digital interactions. Learn to create engaging and well-crafted consumer shopping experiences with insights and tools from Orium’s report, A Blueprint to B2B Commerce.

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Insights from Cisco Live 2024: Splunk Integration, Security (And More Security), And AI Pragmatism

Forrester eCommerce

At its annual flagship event, Cisco Live, about 20,000 IT and security pros gathered in Las Vegas to hear the company’s latest announcements, plans for its $28 billion Splunk acquisition, and vision for the future.

Events 284
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Sam’s Club Taps 50K-Strong Member’s Mark Community to Provide Product Input

Retail TouchPoints

The Sam’s Club division of Walmart is supersizing crowdsourcing via its Member’s Mark Community, an opt-in network that boasts 50,000 engaged participants. The Community provides input on products before they reach Sam’s Club stores, from voting on exclusive flavors to testing and trialing new items. The retailer had relaunched the Member’s Mark private label brand in April 2022.

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H&M Opens New Concept Store in Seoul’s Myeongdong District

365 Retail

H&M has opened the doors to its new concept store in the heart of Seoul’s Myeongdong district, inviting customers to experience an elevated approach to shopping. The H&M Myeongdong store is among the first globally to offer this enhanced shopping experience, designed to encourage customers to explore and celebrate self-expression. In this new space, customers can enjoy a curated selection of fashion-forward womenswear and menswear, along with advanced styling options and the latest in-st

Fashion 107
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Bank of Canada Reduces Interest Rates to 4.75%, Hints at Future Cuts

RetailWire

The Bank of Canada has initiated a rate cut, reducing the benchmark overnight rate by 25 basis points to 4.75%, marking the first step in an easing cycle among the Group of Seven (G7) central banks.

Banking 105
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Loyalty 101: How To Turn Browsers Into Buyers For Lasting Engagement

Speaker: Shaunna Bruton, Danielle Wyllie, and Kailey Holmes

Say goodbye to one-size-fits-all retail, and say hello to experiences that keep your customers coming back for more! Customer loyalty isn’t just earned - it’s cultivated through meaningful engagement with the help of data. This webinar will take you behind the scenes of how top retailers turn customer data into personalized experiences that drive engagement and retention.