Sat.Jun 01, 2024 - Fri.Jun 07, 2024

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Top Ecommerce Tactics: Rivaling the In-Person Shopping Experience with Shoppable Videos

Fastr

Once upon a time, the only way to shop was in-store – an immersive experience where products could be touched, smelled, held, measured, tried on, seen up-close, from afar, under different lighting, and their tags examined. With the help of a friendly sales associate, you could make a quick, in-and-out pit stop and purchase or make a leisurely day out of browsing through all the merchandise displays at the local shopping mall.

Leisure 147
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Top Predictions for 2024 Holiday Shopping Trends [DOWNLOAD] | Salsify

Salsify

On the nice-to-know list for the upcoming holiday shopping season: Nearly two-thirds of shoppers plan to shop on Black Friday and spend the same as last year — some generation groups will shell out even more.

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541: Google Screws Up Again! Here’s What Happened And How It Affects You

My Wife Quit Her Job

Google has screwed up yet again! In this episode, you’ll learn about the changes of the week for Google including a major data leak that has exposed some of the inner workings of their search algorithm. Enjoy the show! What You’ll Learn Recap of Google’s latest algorithm changes How people are gaming the system Google’s big data leak Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.

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Six Technologies Will Make Digital Experiences More Humanlike (And GenAI Is Just One Among Them)

Forrester eCommerce

The future of human-machine interaction (HMI) will be drastically more humanlike in six ways — creative, conversational, perceptive, embodied, physical, and personified — as a result of six emerging technologies: generative AI, language AI, adaptive AI, somatic interfaces, spatial interfaces, and virtual people, respectively. But these technologies are still immature, and the road ahead is fraught with challenges.

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Optimizing Frontend Delivery in Composable Commerce: The Buy vs Build Decision

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Meet Our 40 Under 40 Winners of 2024

Retail TouchPoints

For the fourth year, Retail TouchPoints and Design:Retail are revealing a new class of emerging leaders worth knowing. The 40 Under 40 Awards and its winners represent the diversity of the retail industry and its various players: brands, technology vendors, agencies and consultancies, and design firms. And at the brand level, we have the honor of spotlighting executives from both established legacy retailers as well as emerging direct-to-consumer brands.

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Ex-Post Office CEO Paula Vennells almost sacked back in 2014, inquiry hears

TalkingRetail

Government officials were considering sacking former CEO Paula Vennells back in 2014, it has been revealed today (6 June) during the Post Office inquiry. The inquiry was shown an internal government document that showed Vennells’ position was under review.

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Announcing Our Inaugural AI Foundation Models For Language Forrester Wave™ — 21 Criteria To Consider, Beyond Benchmarks

Forrester eCommerce

AI researchers and scientists love their benchmarks and model parameter counts, but perhaps not as much as tech journalists love to report on them. Every week there is news about a model beating a benchmark or exceeding parameter counts.

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Dollar General Voids Self-Checkout at 12,000 Stores, Citing Shrink

Retail TouchPoints

What a difference two years make: Dollar General was enthusiastic enough about self-checkout in June 2022 that it announced trialing 100% self-checkout at 200 stores. Now, the discount retailer has removed self-checkout from approximately 12,000 stores since the beginning of 2024, including 3,000 in May alone, citing shrink as the primary reason for the change.

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Charts: Business Adoption of AI Q2 2024

Practical eCommerce

Per a new PwC survey, 72% of global businesses now use at least one AI application. The post Charts: Business Adoption of AI Q2 2024 appeared first on Practical Ecommerce.

eCommerce 118
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Landlords close in on acquisition of Express

RetailDive

With private equity-backed WHP Global, Brookfield and Simon Property Group have put up a stalking horse bid of some $160 million in cash and $38 million in assumed liabilities.

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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What We Can Learn From 2023’s Most Notable Breaches

Forrester eCommerce

Cybersecurity breaches continued to rise in 2023. Learn the eight most common incident types and get four key takeaways from our new report.

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Ebay Expands Consignment Service to Jewelry, Watches and Footwear

Retail TouchPoints

Ebay is continuing to expand its consignment service , which will now include fine jewelry, luxury watches and footwear. The service, already available for handbags and luxury apparel , allows casual sellers to access Ebay experts for help listing and selling their high-end products. Since the launch of its consignment service, sellers are seeing stronger final sales prices than if they had listed the traditional way on Ebay.

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Revo Opens New Pop-Up Store in Dubrovnik Harbor, Croatia

365 Retail

Revo , the performance eyewear company, has announced the opening of a new pop-up retail store in the picturesque harbour of Dubrovnik, Croatia. This marks another milestone in Revo’s global retail expansion strategy, following successful openings in Barcelona, Spain, and SoHo, Manhattan. Situated in the heart of Dubrovnik’s bustling main yacht marina at Lapadska Obala 17, the Revo pop-up store enjoys one of the highest traffic locations for tourists, boat owners, yacht owners, and cruise ship p

Fashion 113
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Google’s Head of Privacy Set To Depart With No Replacement on the Cards

RetailWire

A spokesperson for Google's parent company Alphabet said that Keith Enright, the tech giant's chief privacy officer, will depart from the company this fall, following a 13-year run with them, and there are no plans to replace him.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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How Luxury Brands Can Bolster Their DTC Business

Forrester eCommerce

We reviewed luxury fashion brands across their long-term digital success and the strength of their direct-to-consumer operations.

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AI Remains Transformative Within the Ecommerce Space in 2024

Retail TouchPoints

Few things have disrupted the ecommerce industry of late quite as thoroughly as AI. The experts agree, predicting that global AI in the retail market will surpass $24 billion by 2028 , growing at 24.4% CAGR YOY. Yet many retailers haven’t begun leveraging AI to its fullest potential. They recognize GenAI’s contribution to their future success and see it as crucial to plans.

eCommerce 245
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Arrival of the Laser-etched Avocado as Tesco Makes Plastic-saving Move

365 Retail

Avocado fans will notice some dramatic changes when they pick up one of Britain’s most popular salad items at Tesco. In a move to help the environment, the supermarket will trial the scrapping of barcode stickers currently on extra large avocados and replace them with a bold laser etching. At the same time it is also trialling replacing the plastic tray packaging for two of its most popular avocado lines and moving to a cardboard container that is easier to recycle.

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AI in Finance Could Lower Costs but Add Risks

RetailWire

In an upcoming speech at the Financial Stability Oversight Council (FSOC) and Brookings Institution AI conference, U.S. Treasury Secretary Janet Yellen is set to address the dual-edged nature of artificial intelligence (AI) in the financial sector.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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AI for the People: Improving Governance And Adoption Are Key for Public Sector AI Efforts

Forrester eCommerce

Like the changes wrought by open data and third-party apps in the 2010s, AI will revolutionize the internal workings of the public sector and how it engages with its constituents in the next 5 to 10 years.

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Century 21 Continues Ecommerce Expansion with TikTok Shop Debut

Retail TouchPoints

Century 21 has expanded its partnership with livestream shopping app ShopShops to bring the iconic New York City retailer to TikTok Shop. The partners have been working together since 2018 to bring Century 21’s constantly evolving slate of off-price designer merchandise to online shoppers, via weekly live shopping events on the ShopShops app and Century 21’s Instagram.

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Monsoon Launches Bridalwear and Occasion Dress Rental Service with MyWardrobe

365 Retail

British retailer Monsoon has launched a new partnership with clothing rental business MyWardrobe , offering customers a capsule collection of bridalwear and occasion dresses for hire. This initiative, Rent Monsoon, is now available on Monsoon’s website, just in time for peak wedding season. The rental service allows fans of the contemporary and expressive brand to access a range of beautiful wedding dresses, including the bestselling feather-trimmed bridal jumpsuit, as well as a limited co

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Max Streaming Subscribers To Face Higher Fees Under New Warner Bros. Discovery Pricing

RetailWire

Warner Bros. Discovery’s Max revealed that it will raise prices for its ad-free subscriptions, following a trend among various streaming services to hike membership fees.

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Composable Commerce Reference Architecture 2024 Edition

Achieve more with your commerce with the help of Orium’s Composable Commerce Reference Architecture 2024 Edition. Presented in partnership with commercetools, Contentstack, and Google Cloud, this edition is packed with new insights and practical examples to help you navigate changes in digital commerce and construct an adaptable tech stack optimized for efficiency and scalability.

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Announcing The Forrester Wave™: Extended Detection And Response Platforms, Q2 2024

Forrester eCommerce

Recent upheaval in the security information and event management (SIEM) market has created new opportunities for extended detection and response platform vendors. Get three tips on evaluating this changing market in this preview of our new Wave report.

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Walmart Expands InHome Delivery Option to 10 Million More Households

Retail TouchPoints

Households in the greater Philadelphia area as well as Boston, Detroit, Minneapolis and San Bernardino, Calif. will now have access to Walmart InHome, the retailer’s top-shelf delivery service. The expansion brings InHome — which launched in October 2019 in three markets — to more than 50 markets covering 45 million homes. As its name suggests, InHome gives Walmart associates a one-time access code to unlock the customer’s door or garage for in-home delivery.

Marketing 233
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Google Ad Updates from Marketing Live 2024

Practical eCommerce

Google announced over 30 new advertising features at this year's event. Here are the most impactful for merchants. The post Google Ad Updates from Marketing Live 2024 appeared first on Practical Ecommerce.

Marketing 107
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Evri Invests £1 Million in AI Strategy to Enhance Parcel Delivery

365 Retail

Evri , the UK’s largest dedicated parcel delivery company, has announced a £1 million investment in its artificial intelligence (AI) strategy to improve customer service and streamline parcel delivery operations. The investment aims to leverage AI for smarter data usage, enhanced parcel security, and optimised workforce productivity. Future plans include exploring augmented reality headsets for couriers.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Insights from Cisco Live 2024: Splunk Integration, Security (And More Security), And AI Pragmatism

Forrester eCommerce

At its annual flagship event, Cisco Live, about 20,000 IT and security pros gathered in Las Vegas to hear the company’s latest announcements, plans for its $28 billion Splunk acquisition, and vision for the future.

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Sam’s Club Taps 50K-Strong Member’s Mark Community to Provide Product Input

Retail TouchPoints

The Sam’s Club division of Walmart is supersizing crowdsourcing via its Member’s Mark Community, an opt-in network that boasts 50,000 engaged participants. The Community provides input on products before they reach Sam’s Club stores, from voting on exclusive flavors to testing and trialing new items. The retailer had relaunched the Member’s Mark private label brand in April 2022.

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Bank of Canada Reduces Interest Rates to 4.75%, Hints at Future Cuts

RetailWire

The Bank of Canada has initiated a rate cut, reducing the benchmark overnight rate by 25 basis points to 4.75%, marking the first step in an easing cycle among the Group of Seven (G7) central banks.

Banking 105
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H&M Opens New Concept Store in Seoul’s Myeongdong District

365 Retail

H&M has opened the doors to its new concept store in the heart of Seoul’s Myeongdong district, inviting customers to experience an elevated approach to shopping. The H&M Myeongdong store is among the first globally to offer this enhanced shopping experience, designed to encourage customers to explore and celebrate self-expression. In this new space, customers can enjoy a curated selection of fashion-forward womenswear and menswear, along with advanced styling options and the latest in-st

Fashion 107
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.