Post-purchase Strategies to Turn One-Time Holiday Shoppers into Your Brand’s BFFs
lateshipment
NOVEMBER 26, 2023
Such customers don’t just keep shopping with you but will recommend your brand to others and are also willing to pay more. The answer is: on everyone — from marketing to sales to operations and customer service. Net Promoter Score (NPS): NPS indicates the likelihood of customers recommending your brand to others.
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