Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands. Manhattan Associates Inc. Internet Retailing Retail Supply Chain

Partner Relationship Management (PRM) Comes Of Age

Forrester eCommerce

Maturing Into A Horizontal Channel Management Platform Aligned With CRM and Marketing Automation. Partner relationship management (PRM) connects the dots between partner planning, recruitment, […].

Time To Rethink Channel Incentives And Program Management (CIPM)?

Forrester eCommerce

Channel incentives are used to improve indirect sales performance, orchestrate partners’ behavior, and engender channel loyalty.

Marketers: Manage Your Automation Portfolio

Forrester eCommerce

Marketers will run a portfolio of automation technologies; take an organized and intentional approach to this complex but crucial effort.

Race To Innovate CX In Brokerage And Wealth Management

Forrester eCommerce

customer experience customer experience index (CX Index) customer experience strategy customer insights digital disruption digital money management wealth management promotedRecently, Forrester published our CX predictions for 2019.

The Impact Of Digital Transformation On The Vulnerability Management Space

Forrester eCommerce

As I’m kicking off the next iteration of the Forrester Wave™ for vulnerability risk management in the coming weeks, I’ve been fielding a lot of questions about what I’m going to be focusing on and why.

Enable Marketing’s CX Ambitions With Real-Time Interaction Management

Forrester eCommerce

Real-time interaction management (RTIM) provides critical capabilities that enable marketers to realize their CX ambitions.

The Forrester Wave™: Data Management Platforms, Q2 2019

Forrester eCommerce

I’m excited to share that our evaluation of data management platforms — “The Forrester Wave™: Data Management Platforms, Q2 2019” — is now live.

Forrester Online Survey: Organize To Deliver And Manage Application Transformation

Forrester eCommerce

age of the customer application development & delivery artificial intelligence (AI) business models cloud management machine learning mobile software & platforms online retail retail technology

Enhanced Ecommerce via Tag Manager Implementation Guide

Canonicalized

The post Enhanced Ecommerce via Tag Manager Implementation Guide appeared first on Canonicalized. Analytics Tag ManagerAs you might know, Enhanced eCommerce requires a special kind of implementation. It goes way beyond your basic transaction tracking, and it would take a lot longer to implement, but the depth of the data would be definitely worth it. Start off right First and foremost, you have to enable Enhanced Ecommerce reporting for your […].

The Forrester Wave™: Managed Security Services Providers (MSSPs), Europe, Q4 2018

Forrester eCommerce

I published my first Forrester Wave™ today, covering the managed security services provider (MSSP) market in Europe.

Tier It Up: A Winning Strategy For Customer Success Management Programs

Forrester eCommerce

When my B2B clients on Forrester’s Customer Experience (CX) Council first start considering a customer success management (CSM) program to boost their retention and enrichment, I often hear that initial flash of concern: How do I scale the same CSM practices across my entire book of business?

Product Managers Are Focusing More And More On Design

Forrester eCommerce

I’ve been researching the evolution of product management as companies make the shift from projects to products for an upcoming set of reports about this – and one thing that stands out: of the rising (and needed) influence of user experience (UX) among product managers.

Wealth Management Firms: You Need Videos On Your Websites And Apps

Forrester eCommerce

application development & delivery chief marketing officer (CMO) customer experience digital business video & teleconferencing digital strategy Financial Services video video strategy wealth management

Why B2C Branding is Really a Management Tool

Zaius

When you are on-brand, it means you manage your company based on the brand’s DNA. Here’s how you should approach branding and use it as a tool to manage your entire B2C business. The post Why B2C Branding is Really a Management Tool appeared first on Zaius.

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Top 8 API Management Platforms

Applozic

API Management refers to the process of creating, analyzing, and publishing the web application programming interfaces (API’s) that connects various data and applications across the cloud. API management needs differ from organization to organization or even projects to project.

A 21st-Century Refresh Revitalizes Sales Performance Management Solutions

Forrester eCommerce

Like so many of our favorite 90s products, sales performance management (SPM) solutions are [… Gold-Standard Products Get Updated For The 21st Century What’s old is new again. Corduroy, fanny packs, and overalls are all the rage.

Data Management Platform Coverage Takes On A New Look

Forrester eCommerce

When I started my career in marketing analytics almost 20 years ago, the biggest challenge was wrangling first- and third-party data, joining them together, and analyzing customer patterns.

Troubleshooting Facebook Business Manager

Store Growers

This is a rant about the mess that is Facebook Business Manager. The result is a collection of all the things that can go wrong with Facebook Business Manager. Facebook Business Manager Intro. To make things easier, Facebook created Business Manager.

How To Avoid And Manage B2B Ecommerce Channel Conflict

BigCommerce

Customers insist on more choices regarding where, when, and how they can purchase goods – including buying directly from brand… Multi-Channel Ecommerce Omnichannel Strategies

Applying Kotter’s 8-Step Change Management Process To Retail

Retail TouchPoints

Once we accept that fact, we can start to think about the more important issue of how to manage it. In recent years, the retail industry has been evolving rapidly, and retailers that have failed to change or properly manage change have suffered.

4 Ways Dunning Management Reduces Churn

FastSpring

With such an important business metric on the line, SaaS companies need to be very diligent about how they’re managing recurring billing to ensure that their business is supported with a consistent stream of revenue at all times. Reason #1: Dunning Management Saves You Time.

A New Rhythm In HCM

Forrester eCommerce

Maybe I’ve been in the software world for too long. Or maybe I’m a product of my earlier years. You might remember the old Russian proverb, “Doveryai, no proveryai,” which President Reagan made famous in the context of nuclear disarmament. Translated: “Trust, but verify.”

60 Days. 100+ Inquiries and Briefings. 4 Things You Should Know.

Forrester eCommerce

I’m very excited to be leading the re-ignition of Forrester’s Human Capital Management/ […].

Drip eCommerce CRM Review: Better CX Management (June 2019)

Ecommerce Platforms

As an eCommerce customer relationship manager service (ECRM), Drip lets you see exactly how your audience interacts with your brand. Data management made simple through an easy UI. Drip eCommerce CRM is an innovative, well-designed, and useful tool for CRM and marketing management.

Restoring Consumer Trust In Retailers’ Data Management: Can DMS Help?

Retail TouchPoints

Looking at the course of information management’s evolution over the past 20 years, retailers now predominantly store information digitally, yet un-securely, while using paper documents, too. Jesse Wood is the CEO of eFileCabinet , a Lehi, Utah-based document management software company.

3 Questions To Ask Your Managers To Prevent Compliance Fines

Retail TouchPoints

So then the question is, what are the best questions to ask your managers to make sure they are balancing an optimized schedule but not headed toward potentially costly compliance infractions? Businesses need to ensure that their managers are deeply familiar with state and federal regulations.

Is Your Property Management Software Delivering Quality Leads?

PERQ

The post Is Your Property Management Software Delivering Quality Leads? Blogs Multifamily apartment software interactive experiences multi-family multi-family software multifamily apartments multifamily software property management property management software

FAQ: Retail Returns Management – EP004

OrderDynamics

FAQ: Retail Returns Management. Managing returns is a vitally important part of the retail business. However, a good distributed order management system (DOM) can alleviate many challenges associated with returns. Read our retail returns management datasheet for more details.

Video Blog: Forrester’s Asia Pacific Managed Security Services Wave Identifies The 11 Most Important Vendors

Forrester eCommerce

CISOs in Asia Pacific must justify their spending and articulate the business value of often expensive investments in managed security to a largely non-security audience of executives.

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FAQ: Distributed Order Management Systems

OrderDynamics

FAQ: Distributed Order Management Systems. Distributed order management systems are relatively new in the supply chain landscape. So, I have pulled several questions about distributed order management (DOM) systems. FAQ: Distributed Order Management Systems.

Do ‘Retail Order Management Systems’ fit with Today’s Merchants?

OrderDynamics

Do ‘Retail Order Management Systems’ fit with Today’s Merchants? Retail Order Management systems process orders from various different sources. Retail order management systems track incoming orders. Examples are RFID, warehouse management, and transportation management systems.

Business Process Management: Propelling Business Towards Compliance For GDPR

Retail TouchPoints

Business Process Management (BPM) entails how businesses study, identify, change and monitor business processes and modeling to ensure that they run smoothly while improving those processes over time.

Inventory Management for Scaling ($1M+) Businesses: Techniques You Need to Know Before You Go Bust

BigCommerce

You probably already know how important inventory management is. But, great inventory management can also increase your sales. Managing inventory creates data, which you can use to streamline processes and improve your inventory and order management. Management costs.

Discover How Managed Services Can Streamline In-Store Technology Deployment

Retail TouchPoints

The complexity of an infrastructure technology solution in today’s world is really driving the need for seamless management,” said Pace. For more insight and best practices on deploying Managed Services, check out the webinar on demand here.

Ominchannel Order Management Systems: The Unsung Hero Of Digital Commerce

Forrester eCommerce

Summer is ending and you’re searching for a grill on sale, and you find the perfect one online. On the website, they say that grill is currently available at your local store. However, to your dismay, when you arrive at the store, they’ve just sold out of that specific grill.

Rumble in The Jungle: Facebook Business Manager

Store Growers

This is a rant about the mess that is Facebook Business Manager. The result is a collection of all the things that can go wrong with Facebook Business Manager. Facebook Business Manager Intro. To make things easier, Facebook created Business Manager.

3 crucial tactics for effective ecommerce brand reputation management

GetElastic

In a time where news about crises in a business spread like viruses do, and the tipping point of issues is basically under one hour, effective brand reputation management can help protect companies. What is brand reputation management?

Wordpress Inventory Management: Top 5 Plugins

TradeGecko

WordPress eCommerce Plugins WooCommerce Rapid Stock Manager WordPress Inventory Plugins WordPress inventory WordPress eCommerce Inventory WP Inventory ManagerThere’s no better time to start or grow an eCommerce business, and WordPress makes it easy.

Research Announcement: The Forrester Wave™: Managed Security Service Providers In Asia Pacific, Q1 2019

Forrester eCommerce

Research Announcement: My first Forrester Wave™: Managed Security Service Providers In Asia Pacific, Q1 2019. This has invited many vendors to enter the managed [… Gather round!!