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First-Line Sales Managers: Promote Or Hire?

Forrester eCommerce

Today Forrester is publishing new research revealing that, all else being equal, B2B sales leaders achieve better revenue results when they hire first-line sales managers (FLSMs) externally, rather than promoting individual contributors (ICs). Our advice […]

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The Future Is Now: Introducing Human Risk Management

Forrester eCommerce

We’ve been calling it Human Risk Management when advising clients the last few years, but finally reached the decision to formally retire the SA&T nomenclature. I am starting my third Forrester Wave™ evaluation for the market that used to be called the Security Awareness & Training (SA&T) market.

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Can Your Managers Also Be Good Coaches?

Forrester eCommerce

Though coaching is linked to high employee engagement and performance, there are nuances that are important for managers to understand. Learn about the coaching skills that can deliver the best outcomes.

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Shopify Google Tag Manager: The Essential Set Up Guide

Groove

Google Tag Manager integrates well with your Shopify store to enhance your digital marketing strategy. Integrating Google Tag Manager into your Shopify store can give you all the insights you need to take control of your marketing data. Why Shopify Google Tag Manager? Let's get started and walk you through it.

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Composable Commerce Is Playing a Key Role in SiteOne’s Digital Transformation

Composable commerce offers maximum flexibility, enabling your brand to make incremental change, manage multiple brands under one roof, and navigate the complexity of an acquisition approach successfully.

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Announcing The Enterprise Architecture Management Suites Landscape, Q2 2024

Forrester eCommerce

Enterprise Architecture Management Suites Are An Architect’s Ally Enterprise architecture management suites (EAMSes) are fundamental to running a successful architecture practice. AI use cases are flourishing in this market, freeing up architects’ […]

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Introducing Forrester’s Sustainability Management Software Landscape And Wave

Forrester eCommerce

Investing in sustainability management software is an important business imperative not only to be complaint to sustainability regulations, but also to drive an environmental sustainability strategy, optimize metrics and reporting, and have good corporate sustainability data management practices especially if you need to prove you are doing what you (..)

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Making Integration Easier with Composable Commerce

Join us as we discuss: Composable commerce’s spread to retail and other domains Inventory and order management in a composable design Benefits of a consistent tech stack In this episode, you’ll hear from an expert in the composable commerce realm, Jason Cottrell, Founder and CEO of Orium.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

Discover how the combination of loyalty management and MACH technology can revolutionize your retail strategy, ensuring sustained customer success through the holiday rush, into the new year, and beyond.

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7 Secrets of Effective Management for Remote Employees and Teams

Processes tested by other companies, alongside extensive research, have revealed several “secrets” that many organizations overlook when developing their virtual team management approaches. Download this comprehensive guide to learn the Effective Management for Remote Employees and Teams.

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Get MACH Ready: Preparing Your Business for Digital Transformation

The report gives insights into: Garnering organizational buy-ins Creating a project timeline Approaching change management Steps for successful implementation Maintaining momentum post-launch Discover new ways to equip your business for a digital revolution.

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Why B2B Contact and Account Data Management Is Critical to Your ROI

Download this eBook and gain an understanding of the impact of data management on your company’s ROI. Given data’s direct impact on marketing campaigns, reporting, and sales follow-up, maintaining an accurate and consistent database is a top priority for B2B organizations. You'll learn about: The true cost of bad (and good) data.

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Do You Have an Immediate Need for Skilled Offshore Staffing?

This whitepaper takes a closer look at the top HR management challenges in offshoring teams and the next best actions to overcome them. Download this comprehensive guide, "Overcoming Human Resource Management Challenges in Offshoring Teams," to learn more!

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Pressure Points: How to Ensure Your B2B Pipeline Passes Inspection

This eBook highlights best practices for developing a pipeline management process that helps sales leaders and their team C.L.O.S.E you’ll see what we mean in this eBook) more revenue through data-driven prospecting, stage analysis, and subsequent sales enablement.

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Negative Reviews & Online Feedback Happens - But Where Do You Go From Here?

Speaker: Adam Dorfman, Head of Product Growth at Reputation and Jeremy Shubitz, Director of Marketing at Bosley

Best practices for monitoring and managing online reviews. Tune into the webinar to learn: What specific channels do customers go for feedback. 8 golden nuggets for responding to negative reviews. How to successfully enable your customer support team to be proactive with handling online customer feedback.and more!