Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands. Manhattan Associates Inc. Internet Retailing Retail Supply Chain

Partner Relationship Management (PRM) Comes Of Age

Forrester eCommerce

Maturing Into A Horizontal Channel Management Platform Aligned With CRM and Marketing Automation. Partner relationship management (PRM) connects the dots between partner planning, recruitment, […].

Software Delivery Management: ERP for IT redux?

Forrester eCommerce

One thing that stood out was CloudBees’ advocacy of a new market concept, Software Delivery Management (SDM). I attended Jenkins World in San Francisco couple weeks back.

Time To Rethink Channel Incentives And Program Management (CIPM)?

Forrester eCommerce

Channel incentives are used to improve indirect sales performance, orchestrate partners’ behavior, and engender channel loyalty.

Marketers: Manage Your Automation Portfolio

Forrester eCommerce

Marketers will run a portfolio of automation technologies; take an organized and intentional approach to this complex but crucial effort.

Three Critical Metrics You Should Expect From A Vulnerability Risk Management Solution

Forrester eCommerce

Many vulnerability risk management (VRM) solutions are limited and fail to provide meaningful metrics about the health of your VRM program. age of the customer cybersecurity security & risk vulnerability & threat management Reporting SLA Adherence vulnerability management

Single Source Provider for Data Management – Not Yet

Forrester eCommerce

data management master data management metadata management cloud data catalog data governance data profiling hadoop lineageArchitects can choose, and do, a primary cloud service provider and/or Hadoop system to house their data. Moving, transforming, cataloging and governing data is a different story. So, architects come to me after throwing up their arms searching for solutions to tame the information fabric thinking they must be missing something.

Enable Marketing’s CX Ambitions With Real-Time Interaction Management

Forrester eCommerce

Real-time interaction management (RTIM) provides critical capabilities that enable marketers to realize their CX ambitions.

6 time management tips for fulfillment managers

GetElastic

Oversee order processing, monitor inventories, and most importantly, manage a team of logistics professionals in an effective and efficient way – that’s just the top of the list of what fulfillment managers have to think about and solve daily. .

The Impact Of Digital Transformation On The Vulnerability Management Space

Forrester eCommerce

As I’m kicking off the next iteration of the Forrester Wave™ for vulnerability risk management in the coming weeks, I’ve been fielding a lot of questions about what I’m going to be focusing on and why.

The Forrester Wave™: Data Management Platforms, Q2 2019

Forrester eCommerce

I’m excited to share that our evaluation of data management platforms — “The Forrester Wave™: Data Management Platforms, Q2 2019” — is now live.

Forrester Online Survey: Organize To Deliver And Manage Application Transformation

Forrester eCommerce

age of the customer application development & delivery artificial intelligence (AI) business models cloud management machine learning mobile software & platforms online retail retail technology

The Forrester Wave™: Managed Security Services Providers (MSSPs), Europe, Q4 2018

Forrester eCommerce

I published my first Forrester Wave™ today, covering the managed security services provider (MSSP) market in Europe.

Product Managers Are Focusing More And More On Design

Forrester eCommerce

I’ve been researching the evolution of product management as companies make the shift from projects to products for an upcoming set of reports about this – and one thing that stands out: of the rising (and needed) influence of user experience (UX) among product managers.

Tier It Up: A Winning Strategy For Customer Success Management Programs

Forrester eCommerce

When my B2B clients on Forrester’s Customer Experience (CX) Council first start considering a customer success management (CSM) program to boost their retention and enrichment, I often hear that initial flash of concern: How do I scale the same CSM practices across my entire book of business?

Enhanced Ecommerce via Tag Manager Implementation Guide

Canonicalized

The post Enhanced Ecommerce via Tag Manager Implementation Guide appeared first on Canonicalized. Analytics Tag ManagerAs you might know, Enhanced eCommerce requires a special kind of implementation. It goes way beyond your basic transaction tracking, and it would take a lot longer to implement, but the depth of the data would be definitely worth it. Start off right First and foremost, you have to enable Enhanced Ecommerce reporting for your […].

Call To Participate: ARMA And Forrester Joint Survey Tracking Records And Information Management Trends

Forrester eCommerce

ARMA International and Forrester have partnered once again on a joint survey to track the records and information management (RIM) trends facing enterprises. age of the customer application development & delivery digital business enterprise content management (ecm ARMA brings a community of RIM leaders together to provide resources, expertise, networking, and guidance for professionals in the space. The insights from this survey will help inform a stream of research […].

Wealth Management Firms: You Need Videos On Your Websites And Apps

Forrester eCommerce

application development & delivery chief marketing officer (CMO) customer experience digital business video & teleconferencing digital strategy Financial Services video video strategy wealth management

Use Trade Promotion Management To Boost Return on Promotions

Forrester eCommerce

Trade Promotions are hard to execute We all know that sometimes brands run promotions that don’t seem to make sense. I expect that you have seen buy- one-get-one-free offers in stores with bare shelves.

Why B2C Branding is Really a Management Tool

Zaius

When you are on-brand, it means you manage your company based on the brand’s DNA. Here’s how you should approach branding and use it as a tool to manage your entire B2C business. The post Why B2C Branding is Really a Management Tool appeared first on Zaius.

B2C 345

Data Management Platform Coverage Takes On A New Look

Forrester eCommerce

When I started my career in marketing analytics almost 20 years ago, the biggest challenge was wrangling first- and third-party data, joining them together, and analyzing customer patterns.

A 21st-Century Refresh Revitalizes Sales Performance Management Solutions

Forrester eCommerce

Like so many of our favorite 90s products, sales performance management (SPM) solutions are [… Gold-Standard Products Get Updated For The 21st Century What’s old is new again. Corduroy, fanny packs, and overalls are all the rage.

Five ways eprocurement can revolutionize supply chain management

GetElastic

Supply chain management is an essential business function, yet many businesses lack the level of visibility into their supply chain that is readily available across marketing, manufacturing, and many other departments.

Troubleshooting Facebook Business Manager

Store Growers

This is a rant about the mess that is Facebook Business Manager. The result is a collection of all the things that can go wrong with Facebook Business Manager. Facebook Business Manager Intro. To make things easier, Facebook created Business Manager.

Top 8 API Management Platforms

Applozic

API Management refers to the process of creating, analyzing, and publishing the web application programming interfaces (API’s) that connects various data and applications across the cloud. API management needs differ from organization to organization or even projects to project.

A New Rhythm In HCM

Forrester eCommerce

Maybe I’ve been in the software world for too long. Or maybe I’m a product of my earlier years. You might remember the old Russian proverb, “Doveryai, no proveryai,” which President Reagan made famous in the context of nuclear disarmament. Translated: “Trust, but verify.”

How To Avoid And Manage B2B Ecommerce Channel Conflict

BigCommerce

Customers insist on more choices regarding where, when, and how they can purchase goods – including buying directly from brand… Multi-Channel Ecommerce Omnichannel Strategies

Applying Kotter’s 8-Step Change Management Process To Retail

Retail TouchPoints

Once we accept that fact, we can start to think about the more important issue of how to manage it. In recent years, the retail industry has been evolving rapidly, and retailers that have failed to change or properly manage change have suffered.

Is chargeback management part of your holiday commerce strategy?

GetElastic

Merchants should take advantage of the slower pace of business at this point in the year by developing and implementing a comprehensive strategy to manage chargebacks. This would be the best solution to contend with the demands of chargeback management, before and after the holiday rush.

60 Days. 100+ Inquiries and Briefings. 4 Things You Should Know.

Forrester eCommerce

I’m very excited to be leading the re-ignition of Forrester’s Human Capital Management/ […].

Video Blog: Forrester’s Asia Pacific Managed Security Services Wave Identifies The 11 Most Important Vendors

Forrester eCommerce

CISOs in Asia Pacific must justify their spending and articulate the business value of often expensive investments in managed security to a largely non-security audience of executives.

Blog 221

Restoring Consumer Trust In Retailers’ Data Management: Can DMS Help?

Retail TouchPoints

Looking at the course of information management’s evolution over the past 20 years, retailers now predominantly store information digitally, yet un-securely, while using paper documents, too. Jesse Wood is the CEO of eFileCabinet , a Lehi, Utah-based document management software company.

3 Questions To Ask Your Managers To Prevent Compliance Fines

Retail TouchPoints

So then the question is, what are the best questions to ask your managers to make sure they are balancing an optimized schedule but not headed toward potentially costly compliance infractions? Businesses need to ensure that their managers are deeply familiar with state and federal regulations.

Ominchannel Order Management Systems: The Unsung Hero Of Digital Commerce

Forrester eCommerce

Summer is ending and you’re searching for a grill on sale, and you find the perfect one online. On the website, they say that grill is currently available at your local store. However, to your dismay, when you arrive at the store, they’ve just sold out of that specific grill.

Is Your Property Management Software Delivering Quality Leads?

PERQ

The post Is Your Property Management Software Delivering Quality Leads? Blogs Multifamily apartment software interactive experiences multi-family multi-family software multifamily apartments multifamily software property management property management software

Drip eCommerce CRM Review: Better CX Management (June 2019)

Ecommerce Platforms

As an eCommerce customer relationship manager service (ECRM), Drip lets you see exactly how your audience interacts with your brand. Data management made simple through an easy UI. Drip eCommerce CRM is an innovative, well-designed, and useful tool for CRM and marketing management.

Five Vendors Lead In Forrester’s Inaugural “The Forrester Wave™: Unified Endpoint Management, Q4 2018” Evaluation

Forrester eCommerce

Our recently released evaluation, “The Forrester Wave™: Unified Endpoint Management, Q4 2018,” uses 28 criteria to evaluate the top 12 unified endpoint management (UEM) solutions on the market today. This was the first year that Forrester evaluated the UEM market, which is an evolution of enterprise mobility management (EMM). Organizations looking to improve employee experience and simplify management can […

Product Teams For Infrastructure And Operations

Forrester eCommerce

As an analyst at Forrester, I talk to a lot of IT professionals. One of the most common inquiries lately goes something like this: “We’ve piloted DevOps and Agile and like the results. However. ” and then come the “what-abouts.”

Research Announcement: The Forrester Wave™: Managed Security Service Providers In Asia Pacific, Q1 2019

Forrester eCommerce

Research Announcement: My first Forrester Wave™: Managed Security Service Providers In Asia Pacific, Q1 2019. This has invited many vendors to enter the managed [… Gather round!!

‘Tis The Season – Your Customers Might Need A Little Nudge

Forrester eCommerce

customer experience digital business digital money management Behavioral Economics Customer Experience (CX) Digital Money Management Financial Wellness