Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands. Manhattan Associates Inc. Internet Retailing Retail Supply Chain

Time To Rethink Channel Incentives And Program Management (CIPM)?

Forrester eCommerce

Channel incentives are used to improve indirect sales performance, orchestrate partners’ behavior, and engender channel loyalty.

Partner Relationship Management (PRM) Comes Of Age

Forrester eCommerce

Maturing Into A Horizontal Channel Management Platform Aligned With CRM and Marketing Automation. Partner relationship management (PRM) connects the dots between partner planning, recruitment, […].

Single Source Provider for Data Management – Not Yet

Forrester eCommerce

data management master data management metadata management cloud data catalog data governance data profiling hadoop lineageArchitects can choose, and do, a primary cloud service provider and/or Hadoop system to house their data. Moving, transforming, cataloging and governing data is a different story. So, architects come to me after throwing up their arms searching for solutions to tame the information fabric thinking they must be missing something.

Race To Innovate CX In Brokerage And Wealth Management

Forrester eCommerce

customer experience customer experience index (CX Index) customer experience strategy customer insights digital disruption digital money management wealth management promotedRecently, Forrester published our CX predictions for 2019.

Enable Marketing’s CX Ambitions With Real-Time Interaction Management

Forrester eCommerce

Real-time interaction management (RTIM) provides critical capabilities that enable marketers to realize their CX ambitions.

Why B2C Branding is Really a Management Tool

Zaius

When you are on-brand, it means you manage your company based on the brand’s DNA. Here’s how you should approach branding and use it as a tool to manage your entire B2C business. The post Why B2C Branding is Really a Management Tool appeared first on Zaius.

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The Forrester Wave™: Managed Security Services Providers (MSSPs), Europe, Q4 2018

Forrester eCommerce

I published my first Forrester Wave™ today, covering the managed security services provider (MSSP) market in Europe.

Wealth Management Firms: You Need Videos On Your Websites And Apps

Forrester eCommerce

application development & delivery chief marketing officer (CMO) customer experience digital business video & teleconferencing digital strategy Financial Services video video strategy wealth management

Tier It Up: A Winning Strategy For Customer Success Management Programs

Forrester eCommerce

When my B2B clients on Forrester’s Customer Experience (CX) Council first start considering a customer success management (CSM) program to boost their retention and enrichment, I often hear that initial flash of concern: How do I scale the same CSM practices across my entire book of business?

Data Management Platform Coverage Takes On A New Look

Forrester eCommerce

When I started my career in marketing analytics almost 20 years ago, the biggest challenge was wrangling first- and third-party data, joining them together, and analyzing customer patterns.

A 21st-Century Refresh Revitalizes Sales Performance Management Solutions

Forrester eCommerce

Like so many of our favorite 90s products, sales performance management (SPM) solutions are [… Gold-Standard Products Get Updated For The 21st Century What’s old is new again. Corduroy, fanny packs, and overalls are all the rage.

FAQ: Distributed Order Management Systems

OrderDynamics

FAQ: Distributed Order Management Systems. Distributed order management systems are relatively new in the supply chain landscape. So, I have pulled several questions about distributed order management (DOM) systems. FAQ: Distributed Order Management Systems.

Video Blog: Forrester’s Asia Pacific Managed Security Services Wave Identifies The 11 Most Important Vendors

Forrester eCommerce

CISOs in Asia Pacific must justify their spending and articulate the business value of often expensive investments in managed security to a largely non-security audience of executives.

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Enhanced Ecommerce via Tag Manager Implementation Guide

Canonicalized

The post Enhanced Ecommerce via Tag Manager Implementation Guide appeared first on Canonicalized. Analytics Tag ManagerAs you might know, Enhanced eCommerce requires a special kind of implementation. It goes way beyond your basic transaction tracking, and it would take a lot longer to implement, but the depth of the data would be definitely worth it. Start off right First and foremost, you have to enable Enhanced Ecommerce reporting for your […].

How To Avoid And Manage B2B Ecommerce Channel Conflict

BigCommerce

Customers insist on more choices regarding where, when, and how they can purchase goods – including buying directly from brand… Multi-Channel Ecommerce Omnichannel Strategies

Choose The Right Enterprise Architecture Management Tool Using Forrester’s Latest EAMS Wave™

Forrester eCommerce

These transformation-enabling use cases include strategic performance management, technology asset performance, operational insights, and people [… Today’s enterprise architecture (EA) practices are relevant because they enable a firm’s customer-led and digital transformations. As more traditional EA use cases become commoditized, vendors that provide strong use cases that are vital to transformations will emerge as the leaders.

Top 5 Reasons to Choose OrderDynamics’ Order Management System

OrderDynamics

Top 5 Reasons to Choose OrderDynamics’ Order Management System. First of all, an order management system is key to omnichannel retail. Provides management with controls and feedback. 5 Reasons for an OrderDynamics Order Management System. Full inventory management.

Troubleshooting Facebook Business Manager

Store Growers

This is a rant about the mess that is Facebook Business Manager. The result is a collection of all the things that can go wrong with Facebook Business Manager. Facebook Business Manager Intro. To make things easier, Facebook created Business Manager.

Applying Kotter’s 8-Step Change Management Process To Retail

Retail TouchPoints

Once we accept that fact, we can start to think about the more important issue of how to manage it. In recent years, the retail industry has been evolving rapidly, and retailers that have failed to change or properly manage change have suffered.

‘Tis The Season – Your Customers Might Need A Little Nudge

Forrester eCommerce

customer experience digital business digital money management Behavioral Economics Customer Experience (CX) Digital Money Management Financial Wellness

Ominchannel Order Management Systems: The Unsung Hero Of Digital Commerce

Forrester eCommerce

Summer is ending and you’re searching for a grill on sale, and you find the perfect one online. On the website, they say that grill is currently available at your local store. However, to your dismay, when you arrive at the store, they’ve just sold out of that specific grill.

Five Vendors Lead In Forrester’s Inaugural “The Forrester Wave™: Unified Endpoint Management, Q4 2018” Evaluation

Forrester eCommerce

Our recently released evaluation, “The Forrester Wave™: Unified Endpoint Management, Q4 2018,” uses 28 criteria to evaluate the top 12 unified endpoint management (UEM) solutions on the market today. This was the first year that Forrester evaluated the UEM market, which is an evolution of enterprise mobility management (EMM). Organizations looking to improve employee experience and simplify management can […

Research Announcement: The Forrester Wave™: Managed Security Service Providers In Asia Pacific, Q1 2019

Forrester eCommerce

Research Announcement: My first Forrester Wave™: Managed Security Service Providers In Asia Pacific, Q1 2019. This has invited many vendors to enter the managed [… Gather round!!

3 Questions To Ask Your Managers To Prevent Compliance Fines

Retail TouchPoints

So then the question is, what are the best questions to ask your managers to make sure they are balancing an optimized schedule but not headed toward potentially costly compliance infractions? Businesses need to ensure that their managers are deeply familiar with state and federal regulations.

Mastering inventory management: The 3 pillars

TradeGecko

As we’ve previously discussed, nailing inventory management is critical to keeping up with the explosive growth of the eCommerce market and providing an exceptional customer experience – yet it remains one of the biggest blind spots for businesses.

In The Absence Of Business Ownership, CIOs Should Lead Design Management In Your Firm

Forrester eCommerce

The biggest barrier to success is a lack of ownership of design management. Leading design-minded firms understand that design is the link between creativity and innovation. However, the road to becoming a design-minded firm is not easy.

Restoring Consumer Trust In Retailers’ Data Management: Can DMS Help?

Retail TouchPoints

Looking at the course of information management’s evolution over the past 20 years, retailers now predominantly store information digitally, yet un-securely, while using paper documents, too. Jesse Wood is the CEO of eFileCabinet , a Lehi, Utah-based document management software company.

BigCommerce Doubles Down on Headless Commerce with BloomReach, Sitecore, Adobe Experience Manager, and More

BigCommerce

Today, we are excited to announce additional headless heads for ecommerce brands of all sizes as a CMS-agnostic headless checkout… Product News headless

Walmart's successful supply chain management

TradeGecko

million employees in 28 countries around the world while managing an average of $32 billion in inventory. When you drop by your local Walmart, you are witnessing one of history’s greatest logistical and operational triumphs.

Business Process Management: Propelling Business Towards Compliance For GDPR

Retail TouchPoints

Business Process Management (BPM) entails how businesses study, identify, change and monitor business processes and modeling to ensure that they run smoothly while improving those processes over time.

Manage Your Digital Marketing Better

PERQ

The post Manage Your Digital Marketing Better appeared first on PERQ. Marketing Technology customer experience digital marketing digital marketing cloud marketing automation

Is Artificial Intelligence (AI) enough for ecommerce fraud management?

GetElastic

That said, there are several circumstances where AI alone will not be sufficient to manage ecommerce fraud and may even prevent businesses from maximizing sales. The post Is Artificial Intelligence (AI) enough for ecommerce fraud management? Fighting fraud isn’t easy.

How B2B Order Management is Improving Efficiency and Driving Growth

BigCommerce

The popularity of B2B ecommerce is on the rise. But, with this increased market opportunity comes increased customer expectations. You’re… B2B Ecommerce

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249: How To Manage Cashflow Issues With Your Ecommerce Business With Victoria Sullivan Of Payability

My Wife Quit Her Job

Victoria Sullivan is a marketing manager over at Payability and she’s an expert when it comes to raising funds for your ecommerce business. The post 249: How To Manage Cashflow Issues With Your Ecommerce Business With Victoria Sullivan Of Payability appeared first on MyWifeQuitHerJob.com.