8 Proven Strategies to Improve Your Post-Purchase Customer Journey in 2021
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FEBRUARY 10, 2021
2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase Customer Experience Gap in Online Retail (And What. inquiries, which takes up all of your customer service team’s time.
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