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Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B eCommerce has rapidly been changing over the past few years, and 2021 is no exception. B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features.

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What retailers can learn from the 2021 holiday shopping season

Kibo

Of the 48 retail chains classified by Digital Commerce 360 as top merchants, 30 used their homepages to encourage shoppers to use omnichannel options including buy online pickup in store, curbside pickup, and same-day delivery. Consumers embrace BNPL and other payment options. QR-code payment users will reach 2.2