Retail TouchPoints

SEPTEMBER 9, 2024

The retail landscape is a battlefield. Standing out from the crowd requires innovative strategies, and gamification is emerging as a powerful weapon in the fight for retail dominance. The core concept is simple: applying gaming elements and mechanics to retail. One popular approach is the development of a mobile app.

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Customer Retail Social Media Games 263

Retail TouchPoints

SEPTEMBER 10, 2024

Health-focused online grocer Thrive Market plans to launch a retail media network powered by Instacart ’s Carrot Ads solution. To learn more about retail media, check out our full guide here. Thrive Market will use Carrot Ads to help connect brands with its more than 1.5

Marketing 270

Marketing Retail Channel Consumer 270

Forrester eCommerce

SEPTEMBER 3, 2024

Walmart leads Forrester’s 2023 US retailer ranking, with Amazon in second. The top 10, representing 38% of total retail sales, remain unchanged from 2022.

Retail 254

Retail Customer 254

Retail TouchPoints

SEPTEMBER 6, 2024

New York Governor Kathy Hochul has signed the Retail Worker Safety Act (RSWA), mandating the installation of panic buttons in the workplaces of retailers with 500 or more employees nationwide. In New York, this element of the law will take effect on Jan.

Retail 263

Retail Mobile Other Operations 263

Retail TouchPoints

JULY 4, 2024

Retail media. Retail media lets brands identify consumers that are in market for specific products based on their purchase behavior, reach those consumers with targeted ads to drive them down the consideration funnel, and then tie those media impressions to actual sales activity. The solution?

Retail 264

Retail Automotive Consumer Marketing 264

Retail TouchPoints

AUGUST 21, 2024

Traditionally, retail spaces have been associated with social interaction and shared experiences, serving as bustling hubs for family outings and social gatherings among friends. Embracing Alonement in Retail Design What makes people shop in stores today? Shopping alone may be the answer.

Retail 278

Retail Clothing Fulfillment Consumer 278

Retail TouchPoints

SEPTEMBER 12, 2024

As the retail media boom continues , the relationship between the retailer and the brands they carry is going through a significant transformation. It brought ‘sellers’ into retail and ‘buyers’ into brands, where traditionally, it had only been the opposite.

Retail 252

Retail Presentation Customer Other 252

Retail TouchPoints

APRIL 18, 2024

Alliance Retail Group (ARG) — a nonprofit self-negotiating ad group that helps independent grocers band together to remain competitive — has launched a retail media network (RMN) that will be powered by Swiftly. billion in retail sales. We are leveraging our consumers and our collective $16.5

Retail 264

Retail Social Media Point of Sale Omnichannel 264

Retail TouchPoints

SEPTEMBER 17, 2024

The National Retail Federation (NRF) and events organizer Comexposium , which collaborated on the inaugural NRF Big Show Asia Pacific in June 2024, will rebrand Paris Retail Week as NRF 2025: Retail’s Big Show Europe. The trade show and educational event will be held Sept. 16-18, 2025 at the Paris Porte de Versailles Pavilion.

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Workshop Retail Events Management 162

Retail TouchPoints

JUNE 28, 2024

Image courtesy The Den) Yaron Cohen is a real estate investor and tech entrepreneur, but on the day we visited he was working the espresso machine behind the coffee bar of his latest undertaking — retail and event space The Den. When COVID hit, I really took a step back,” said Cohen in an interview with Retail TouchPoints. “I

Retail 264

Retail Payment Services Shipping Costs Beauty and Health 264

Retail TouchPoints

AUGUST 19, 2024

The fate of retail performance for the second half of 2024 is anything but certain. This counterintuitive trend has sparked debate among economists, analysts and retail executives about the sustainability of current spending patterns. Retailers should look to Facebook as an example. When will Americans stop spending?

Retail 306

Retail Customer Loyalty Consumer Social Media 306

Retail TouchPoints

APRIL 25, 2024

Retail media networks (RMNs) are rapidly becoming one of the most lucrative digital ad formats, with predictions suggesting that by 2028, RMNs will contribute to 15.4% How can retailers capitalize on this shift and the emerging market opportunities? of all ad revenue , outpacing television advertising.

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Retail Customer Loyalty Technology Marketing 268

Retail TouchPoints

JUNE 12, 2024

“Less is more” appears to be the new mantra for retailers and QSRs when it comes to square footage for their stores and restaurants. Why Mixed-Use Developments are Becoming Prime Retail Real Estate The trend toward smallness applies not only to individual retailers but to the massive malls that have traditionally housed them.

Retail 290

Retail Consumer Marketing Customer 290

Retail TouchPoints

FEBRUARY 8, 2024

The growth of retail media networks (RMNs) in recent years has been impressive. As the world moves away from third-party identifiers, retailers are using their own channels to unlock the potential of their valuable shopper audiences — so much so that retail media is now the fourth-largest advertising medium, according to data from WARC.

Payments 312

Payments Payment Services Retail Channel 312

Retail TouchPoints

SEPTEMBER 13, 2024

Retailers across segments have been expanding their smart store ambitions for decades. Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements.

Payments 226

Payments Payment Services Retail Omnichannel 226

Forrester eCommerce

NOVEMBER 22, 2023

Retail media's challenges signal growing pains unlike to other channels. Read more on Forrester's insights for this holiday season.

Retail 412

Retail Channel Other B2C 412

Retail TouchPoints

APRIL 23, 2024

Saks has joined peers like Nordstrom and Macy’s by launching a retail media network that will enable its brand partners to connect more directly with the Saks customer base through digital advertising. As Saks noted in its announcement, the retailer is one of the first in the luxury space to introduce a retail media offering.

Retail 263

Retail Customer Data Customer Experience eCommerce 263

Retail TouchPoints

JUNE 20, 2024

Berrios , a furniture and appliance retailer celebrating its 50 th anniversary, will deploy SaaS technology from Storis designed to optimize inventory management, improve sales processes and deliver a seamless omnichannel experience to customers. Together, we are poised to set a new standard in the furniture retail industry.”

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Management Retail Omnichannel Customer Experience 203

Forrester eCommerce

JULY 18, 2024

Read key insights from Sucharita Kodali and Delilah Gonzalez on how major retailers competed with Amazon's Prime Day 2024 event.

Retail 254

Retail Events Consumer Customer 254

Retail TouchPoints

JANUARY 24, 2024

This retail renaissance is not just a return to traditional shopping spaces but also signifies a shift in the shoppers’ culture, expectations and behaviors. The move toward experiential shopping is vital in bringing people back to physical retail spaces, creating an emotional connection that can’t be found while online shopping.

Retail 335

Retail Leisure Omnichannel Department Stores 335

Retail TouchPoints

JANUARY 29, 2024

These are certainly applicable to what we’re seeing in the retail industry right now. We’re seeing a resurgence of retailers placing focus back on their physical stores. Every day, the latest retail headlines are focused on the entrance or expansion of physical retail environments, including Kohl’s , Toys ‘R’ Us , Mizzen+Main and more.

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Retail Toys Fashion Customer 312

Retail TouchPoints

JULY 1, 2024

Both DTC brands and traditional retailers have seen better days. Unsurprisingly, major retailers always have struggled to keep up with how, where and when Gen Z and young millennials buy things. In fact, I’ve seen a senior leader at a major retailer call successful DTC brands “ankle biters” — both sides are “ frenemies ” at best.

Social Media 278

Social Media Retail Shipping Costs Customer Loyalty 278

Retail TouchPoints

JULY 31, 2024

For several years now, excitement has been building around retail media and what it will unlock: new revenue streams for retailers, better experiences for customers, high-intent audiences and closed-loop attribution for advertisers. But is all that actually happening yet? The short answer is yes.

Retail 278

Retail Channel Download Other 278

Retail TouchPoints

MARCH 18, 2024

Retailers have been eager to jump on the generative AI bandwagon: according to a new survey conducted by Salesforce and the Retail AI Council , retail executives estimate that 36% of their employees already are using generative AI today, with that figure projected to rise to 45% by 2025.

Retail 316

Retail SEO Operations Consumer Goods 316

Retail TouchPoints

JULY 9, 2024

“Expanding our portfolio to in-store media is an important development in our journey to be a best-in-class retail media network, offering full-funnel, omnichannel solutions for our brand partners,” said John Storms, General Manager and Head of Retail Media at Lowe’s in a statement.

Retail 274

Retail Omnichannel Channel Improvements 274

Retail TouchPoints

JULY 10, 2024

Whether a retail location, office building, hotel or healthcare environment, designing to support client objectives requires bringing to bear as much relevant information as possible. For physical retail locations, data and analysis are indispensable for navigating a rapidly evolving and ever-changing marketplace.

Retail 260

Retail Social Media Point of Sale Information 260

Retail TouchPoints

AUGUST 20, 2024

The retail sector is facing a complex economic environment in 2024. These factors have made it challenging for retailers to plan and execute effective marketing strategies. These factors have made it challenging for retailers to plan and execute effective marketing strategies.

PPC 260

PPC Merchant Services Marketing Multi-channel 260

Retail TouchPoints

MARCH 18, 2024

In addition to the safety risk to employees and customers alike, workplace violence incidents are costly to retailers. Despite these statistics, many retailers still don’t have functional workplace violence plans. My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot.

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Retail Information Supplies Other 279

Retail TouchPoints

MAY 9, 2024

Disney Advertising and Walmart ’s retail media division Walmart Connect are teaming up to bring retail media insights to Disney’s streaming TV platforms, including Hulu and Disney+ , for programmatic advertising campaigns and measurement. Approximately 145 million customers shop with us online and in stores weekly.

Consumer Electronics 279

Consumer Electronics Retail Omnichannel Electronics 279

Retail TouchPoints

NOVEMBER 10, 2023

For several years now the term “retail media” has been buzzing around both retail and media circles. Whether you’re looking for a deeper understanding of the implications and applications of retail media or need a down-and-dirty explainer on what retail media actually is, you’ve landed in the right place.

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Retail Social Media Multi-channel Channel 298