Remove 2030 Remove B2C Remove Consumer Remove Shopping Carts
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Top Customer-Driven B2B eCommerce Trends

GetElastic

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. However, it is important that B2B organizations do not become trapped in a B2C personalization mindset.

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15 ecommerce statistics every entrepreneur must know

Omnisend

For example, did you know that 85% of consumers abandoned their shopping carts in 2022? Similarly, mobile commerce is on the rise, with more and more consumers using their smartphones and tablets to make purchases. It’s the #1 reason for 54% of consumers. The reason for this is simple—direct delivery to home.