Top Customer-Driven B2B eCommerce Trends
GetElastic
SEPTEMBER 15, 2021
However, it is important that B2B organizations do not become trapped in a B2C personalization mindset. While B2C personalization is based on driving revenue through transactions, B2B personalization drives revenue by optimizing efficiency. By 2030, AI will lead to an estimated $15.7 Delivering personalized error messaging.
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