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Top Customer-Driven B2B eCommerce Trends

GetElastic

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

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Top 10 Customer Loyalty Programs of 2023

Smile.io

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers. Some of the best loyalty programs are just as recognizable as the brand.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

trillion by 2030. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g. The global apparel market was still worth a whopping $1.5 trillion by 2025 and $3.3

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2021]

ROI Revolution

trillion by 2030. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g. The global apparel market was still worth a whopping $1.5 trillion by 2025 and $3.3

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How Coronavirus (COVID-19) Is Impacting Ecommerce [November 2021]

ROI Revolution

trillion by 2030. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g. The global apparel market was still worth a whopping $1.5 trillion by 2025 and $3.3

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How Coronavirus (COVID-19) Is Impacting Ecommerce [January 2022]

ROI Revolution

trillion by 2030. With quick delivery a central part of Amazon’s competitive advantage, fixing these times is essential for customer retention. When it comes to coronavirus, proactively addressing customer frustrations and fears (e.g. The global apparel market was still worth a whopping $1.5 trillion by 2025 and $3.3