What Does ‘Omnichannel’ Mean in 2021? How Marketplaces are Reshaping the Digital Landscape
Retail TouchPoints
AUGUST 13, 2021
Put simply, if a shopper wants your product and wants to interact with you, you can engage with them, surface that product information and have a complete view of where all of your inventory and channels sit. It’s very different than if you’re an automotive retailer.
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