Forrester eCommerce
APRIL 29, 2024
Generative AI has topped the list of customer inquiries and conversations I have been having this year. No surprises there. Interestingly, at least half of them have been about AI in customer service and chatbots, virtual assistants and knowledge bots for customers, which seem top of mind for most customer service leaders.
Retail TouchPoints
APRIL 29, 2024
Crafting retailer Joann expects to emerge from bankruptcy in the next few days, a little over one month after it first initiated a Chapter 11 restructuring plan on March 18, 2024. The U.S. Bankruptcy Court for the District of Delaware has approved the company’s reorganization and recapitalization plan, which includes commitments from its financial stakeholders and other parties for approximately $132 million in new financing.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Forrester eCommerce
APRIL 29, 2024
Read on to explore Forrester's take on the top digital CX and design trends to watch for in 2024.
Retail TouchPoints
APRIL 29, 2024
Health retailer GNC has debuted a new store section , dedicated to helping individuals who are using GLP-1 medications like Ozempic to mitigate and manage the side effects of the powerful weight loss drugs. The new section will be featured in all of the retailer’s 2,300+ U.S. locations. As many as 130 million Americans currently live with a condition that could be treated with a GLP-1 agonist, and as many as 70 million Americans could be using the medication by 2028 , according to some estimates
Speaker: Jason Cottrell and Brian Walker
Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.
Forrester eCommerce
APRIL 29, 2024
Devices like Apple’s Vision Pro use several technologies to mix the digital and physical worlds. One of them is computer vision (CV).
Retail TouchPoints
APRIL 29, 2024
For the fifth year, Ebay is awarding $500,000 to small businesses with its Up & Running Grants program. The company will select 50 U.S.-based Ebay sellers that will each receive $10,000 grants to pay for tools and resources to grow their small businesses. Ebay also is offering each recipient $500 stipends that sellers can use to purchase educational courses and office technology through Ebay Refurbished.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
Retail TouchPoints
APRIL 29, 2024
Urban Outfitters has revamped its secondhand offerings into a new centralized Vintage + Remade hub, featuring a selection of vintage goods curated by the Urban team as well as used apparel that has been repaired and restored. Image courtesy Urban Outfitters The platform’s aim is to help Gen Z find unique used items “as thrift shops become flooded with fast fashion ecommerce brands,” according to a company statement.
RetailDive
APRIL 29, 2024
The retailer’s multifaceted “One Wardrobe. No Limits” effort is based on research revealing women’s frustration with the clothes in their closets.
Retail TouchPoints
APRIL 29, 2024
The Emoji Company GmbH is partnering with UNIS Technology Ltd. on a new emoji-branded entertainment concept that brings retail and entertainment together. The venture into physical experiences will elevate the emoji brand’s already significant global presence, which is driven by a rights portfolio of 1,000 trademarks, more than 20,000 brand icons and designs and more than 1,400 licensing partners, including Burger King, L’Oréal and Puma.
RetailWire
APRIL 29, 2024
Amazon reports that its Prime deliveries are now even speedier. With over 2 billion packages reaching customers in a day or less this year, the company claims its delivery system is picking up its pace.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
365 Retail
APRIL 29, 2024
In its landmark 30th year, Lidl GB is unveiling ambitious plans to open hundreds of new stores across the UK, a move set to create thousands of new jobs. This announcement follows a year of significant investment aimed at strengthening its operations infrastructure. Key developments over the past year include the opening of Lidl’s largest global warehouse in Luton, an extension of its Welsh distribution centre in Bridgend, and notable advancements in the expansion of its Belvedere warehouse, whi
RetailDive
APRIL 29, 2024
After first forming a partnership with the beauty retailer last summer, the move expands the brand’s presence from 539 Ulta stores to more than 1,350.
Practical eCommerce
APRIL 29, 2024
What if shopping cart abandonment is normal, and the opportunity rests in treating folks who abandon as warm leads? The post Abandoned Carts Are an Opportunity appeared first on Practical Ecommerce.
RetailDive
APRIL 29, 2024
Parent company WHP Global signed a long-term licensing deal with WHSmith as its exclusive shop-in-shop partner for the toy retailer in the United Kingdom.
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
RetailWire
APRIL 29, 2024
Restaurants in California are staying true to their word that menu prices would increase following the state's rise in the minimum wage for fast-food workers.
Wiser
APRIL 29, 2024
Creating the Perfect Store online merges the essence of physical retail success with digital sophistication to harness the burgeoning eCommerce wave. As traditional brick-and-mortar tactics evolve into eCommerce strategies, brands face the challenge of adapting to a retail landscape where the physical and digital merge seamlessly. What is the Perfect Store Online?
RetailDive
APRIL 29, 2024
The company expects revenue to increase by up to 11% for the fiscal year, which an analyst called “a pleasant surprise.
Practical eCommerce
APRIL 29, 2024
This week: updates on drone deliveries, AI, social commerce, composable commerce, fulfillment, and cross-border payments. The post New Ecommerce Tools: April 29, 2024 appeared first on Practical Ecommerce.
Advertisement
In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
RetailDive
APRIL 29, 2024
The cosmetics giant is collaborating with Microsoft on an innovation lab that will help it explore generative AI applications across its brands.
RetailWire
APRIL 29, 2024
LVMH is transforming older neighborhoods worldwide into upscale plazas and shopping hubs.
365 Retail
APRIL 29, 2024
Peel Retail & Leisure has revealed that Moss , a notable UK menswear retailer, has selected Gloucester Quays for its newest store location, which will open its doors on Saturday, 4th May 2024. This development is part of a series of enhancements at Gloucester Quays, which is marking its 15th anniversary with significant retail activities including the expansion of Skechers , a globally recognised lifestyle and athletic footwear brand.
RetailDive
APRIL 29, 2024
Associate-optimized digital tools empower store-driven omnichannel excellence.
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
TalkingRetail
APRIL 29, 2024
Shop Price annual inflation eased to 0.8% in April, down from 1.3% in March with shop price annual growth at its lowest since December 2021, according to the BRC-Nielsen Shop Price Index. Non-Food entered deflation at -0.6% in April, down from 0.
RetailWire
APRIL 29, 2024
Express's bankruptcy filing earlier this month had analysts concerned about the popular clothing retailer's survival, but news about its new owner has given a glimmer of hope to both Wall Street and consumers alike.
TalkingRetail
APRIL 29, 2024
Allwyn is launching an overarching ‘Best Gift Ever’ campaign to encourage people to consider going in to stores to buy a physical National Lottery draw ticket or Scratchcard as the perfect present to include cards for family and friends.
365 Retail
APRIL 29, 2024
Redical, a real estate operator founded by Mikko Syrjanen and Petteri Barman, has expanded its senior leadership team with strategic new appointments. The company, known for its management of key UK shopping centres such as Victoria Leeds, The Liberty Romford, and Clayton Square in Liverpool, has appointed Rachel Bradburn and Oliver Lloyd as Leasing Directors for Victoria Leeds and The Liberty Romford, respectively.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
TalkingRetail
APRIL 29, 2024
Booker has launched its fifth edition of its 'Fit For The Future Guide' for Londis and Budgens. Identifying the best opportunities for retailers to grow sales, maximise profits and to help offset cost increases including the 10% increase to the national living wage.
365 Retail
APRIL 29, 2024
Do you imagine making your coming holiday a learning journey? Going to different places around the globe can expand your knowledge beyond what just studying books in school offers. When you dive into various cultures, see old landmarks with your own eyes, and meet different kinds of nature, these are some methods by which travelling makes your knowledge of the world deeper.
RetailWire
APRIL 29, 2024
Chipotle Mexican Grill’s venture into the Farmesa Fresh Eatery concept has come to an abrupt halt following the closure of its partnering platform Kitchen United’s ghost kitchens.
Digital Doughnut
APRIL 29, 2024
The iOS app development market is booming, with over 2 billion active Apple devices and an App Store that hosts 1.8 million apps. The iOS app development market is booming, with over 2 billion active Apple devices and an App Store that hosts 1.8 million apps.
Advertisement
In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
Expert insights. Personalized for you.
212 
Let's personalize your content