What Does ‘Omnichannel’ Mean in 2021? How Marketplaces are Reshaping the Digital Landscape
Retail TouchPoints
AUGUST 13, 2021
It means I can see the product on Facebook and I can check out directly from there, or if I walk into a store and they don’t have something in my size I can order it from within the store and have it shipped to my house. It’s very different than if you’re an automotive retailer. Can it be shipped to me?
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