How Digital Technologies Have Changed The Retail Store
Forrester Omnichannel
JUNE 23, 2014
One of my first jobs was as a sales associate at a clothing store, after which mall shopping lost any of the leisurely appeal it once held. I still find myself folding clothes I didn't unfurl and fixing hanger hooks to all face the same direction. B2C eCommerce. omnichannel. agile store. digital store.
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