INDUSTRY INSIGHTS YOUR PEERS ARE READING
Voice technology in leisure and hospitality. The impact on customer experience: The entire leisure industry is built on pampering the customer with round-the-clock service. By 2020, 30% of searches will be carried out without a keyboard or screen 1. MORE
According to Deloitte, in 2017, 93% of people check their mobile phone while shopping and 90% use it during leisure time. By the time you read this, everything we’ve learned about mobile SEO could be wrong. MORE
April is slow enough that you can plan your summer strategy leisurely, but there’s still plenty of shopping days to keep you busy. With weather necessities, back-to-school shopping, and festivals galore, summer is the perfect (and profitable) pit-stop between winter holidays. MORE
They use their content as a way to transport soon-to-be buyers to a life of leisurely travel and sophistication. Ecommerce can be a brutal space. Depending on your niche, you might be competing against monsters like Amazon, Target, New Egg, or other well-established players. MORE
Other times, you’re in the mood to browse leisurely and hunt for items. During the hustle and bustle of the holiday season, consumers don’t tend to shop how they would on a normal day. MORE
When the world’s largest leisure travel company, Carnival, wanted to create the ultimate vacation experience aboard their ships, they realized they needed to improve the convergence among the physical and digital worlds into a seamless experience. MORE
Unlike their male counterparts, women consider shopping to be a fun leisure activity. Hobbies and leisure comes third with 10%, while food and drink, plus home and garden complete the list with 6% and 5% respectively. MORE
Chatbots can streamline the buying journey and provide customer service at the customer’s leisure, without having to hop on the phone and wait on hold until a representative is available. MORE
For high-value travelers and even occasional leisure travelers, a branded travel club can be a Platinum Card experience at a fraction of the price — and a strong incentive to remain loyal to one retailer. MORE
One of my first jobs was as a sales associate at a clothing store, after which mall shopping lost any of the leisurely appeal it once held. I still find myself folding clothes I didn't unfurl and fixing hanger hooks to all face the same direction. Chalk it up to knowing how the sausage is made, or perhaps a logical side effect of working in eCommerce research, but I do most of my shopping online these days. MORE
What’s key to its successful implementation is that retailers must first focus on understanding their clients and what they want, not only today but also in the future, and then use digital to help give it to them — without losing the all-important elements that still make shopping a favorite leisure activity for millions of people around the world. MORE
With that in mind, we'll let you explore them at your leisure, they include: Salesforce Marketing. When it comes to conversations about CRM software, there's one name that will always push to the front of the pack, and that's Salesforce CRM. MORE
When I travel, for leisure or business, my hotel room is the last place where I want to be “sold” something (except perhaps from the minibar. MORE
Leisure, pleasure or business – air travel is one of the top forms of transportation for people across the world – and in 2017, almost one billion flights took off from the US alone. MORE
Travel pubs like Travel + Leisure keep themselves in their readers’ smartphone-laden hands with multiple newsletters tailored to interests such as location guides, travel hacks, and tours. Is there any consumer-facing industry that’s been more disrupted by the internet than travel? MORE
The best photographs that sell look genuine, most popular ones display an emotion (sadness, happiness), a concept (like wealth or success), traditional festivals, travel, technology, and leisure activities. Still wondering what digital product to sell and how to sell it? I have been there. MORE
Shoppers who navigate your site at a fast pace are fundamentally different from leisurely movers. Do you treat these 2 groups differently? You should. Fast browsers are typically in pre-research or post-research pre-commit mode. This means they either have just started their shopping journey or are at the end of it and have a shortlist of options but want to make sure they are making an informed decision. MORE
Charles Maudsley, head of retail, leisure and residential for British Land, says, “Consumers choose brands that align to their lifestyle and values: a physical store enables a retailer to demonstrate its brand in action and drive interest online. A new study from a U.K.-based MORE
CDiscount’s product list has grown by over 80% in the last year, with tech items, family and leisure items, fashion goods, and home appliances, decor, and furniture performing the strongest. Cross-border online sellers can choose from a number of international marketplaces. Each one has its benefits and its unique market. For sellers interested in tapping the huge French online market, which is the second largest in Europe, CDiscount is one of your best choices. MORE
As co-founder and co-CEO Dave Gilboa told the Vancouver Sun : “We’ve always thought that shopping for eyewear should feel a little like browsing at a library — leisurely, filled with pleasant surprises, and better with friends alongside.” MORE
For most, the more pragmatic and safer bet is to withdraw the funds, return to the site or store at their leisure, and pay with a credit card. MORE
Whether they’ve come across one of your tweets or are just leisurely browsing your ecommerce website, shoppers should have a basic understanding of what you do and sell at this point. MORE
With PayPal, you can also send custom URLs that business contacts and friends can use to send you money at their leisure. It's becoming increasingly less common for people to carry cash. MORE
In contrast to leisurely PC browsers, people performing voice search are in the middle of a busy day. Once dismissed as just a fad, voice search has shown real staying power. In fact, research shows that voice search is on the rise. MORE
You only have to walk along a high street on a Saturday afternoon to see that shopping remains a leisure activity. Even though the majority of sales over the last five years remain in-store, by 2017, over 60% of retail sales will involve the web : whether it’s to actually buy something; or for online research. This shows how dramatically consumers have changed their shopping habits over recent years … a development that’s still in its infancy! MORE
Prior to founding Velocity, McShane held various senior marketing titles with London Events Agency and Archer Leisure. By Enda McShane, Velocity Worldwide The fear of a ‘Retail Apocalypse’ is not new. MORE
age of the customer application development & delivery B2B ecommerce offshore services travel & leisure web development b2b ecommerce hotel travel valueWhy do hotel web sites fail to support business travellers' customer journeys, in both the digital and physical sense? MORE
age of the customer risk management security & risk travel & leisure two-factor authentication (2FA) wearables zero trust MORE
your tips on getting press” rather than “your article on getting featured in Travel + Leisure”). There are five PR specialists for every one journalist. MORE
Leisure Related Topics 
Forrester eCommerce
JULY 30, 2019
age of the customer application development & delivery B2B ecommerce offshore services travel & leisure web development b2b ecommerce hotel travel valueWhy do hotel web sites fail to support business travellers' customer journeys, in both the digital and physical sense?
Forrester eCommerce
JULY 25, 2018
age of the customer risk management security & risk travel & leisure two-factor authentication (2FA) wearables zero trust
Retail TouchPoints
DECEMBER 31, 2018
Other times, you’re in the mood to browse leisurely and hunt for items. During the hustle and bustle of the holiday season, consumers don’t tend to shop how they would on a normal day.
GetElastic
APRIL 30, 2019
Leisure, pleasure or business – air travel is one of the top forms of transportation for people across the world – and in 2017, almost one billion flights took off from the US alone.
GetElastic
DECEMBER 26, 2018
When the world’s largest leisure travel company, Carnival, wanted to create the ultimate vacation experience aboard their ships, they realized they needed to improve the convergence among the physical and digital worlds into a seamless experience.
Retail TouchPoints
APRIL 12, 2019
As co-founder and co-CEO Dave Gilboa told the Vancouver Sun : “We’ve always thought that shopping for eyewear should feel a little like browsing at a library — leisurely, filled with pleasant surprises, and better with friends alongside.”
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GetElastic
DECEMBER 12, 2017
Voice technology in leisure and hospitality. The impact on customer experience: The entire leisure industry is built on pampering the customer with round-the-clock service. By 2020, 30% of searches will be carried out without a keyboard or screen 1.
GetElastic
SEPTEMBER 20, 2019
In contrast to leisurely PC browsers, people performing voice search are in the middle of a busy day. Once dismissed as just a fad, voice search has shown real staying power. In fact, research shows that voice search is on the rise.
Retail TouchPoints
AUGUST 24, 2018
For high-value travelers and even occasional leisure travelers, a branded travel club can be a Platinum Card experience at a fraction of the price — and a strong incentive to remain loyal to one retailer.
Zaius
NOVEMBER 29, 2018
Whether they’ve come across one of your tweets or are just leisurely browsing your ecommerce website, shoppers should have a basic understanding of what you do and sell at this point.
Retail TouchPoints
SEPTEMBER 29, 2017
For most, the more pragmatic and safer bet is to withdraw the funds, return to the site or store at their leisure, and pay with a credit card.
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Retail TouchPoints
JANUARY 4, 2019
What’s key to its successful implementation is that retailers must first focus on understanding their clients and what they want, not only today but also in the future, and then use digital to help give it to them — without losing the all-important elements that still make shopping a favorite leisure activity for millions of people around the world.
Retail TouchPoints
JUNE 16, 2017
Prior to founding Velocity, McShane held various senior marketing titles with London Events Agency and Archer Leisure. By Enda McShane, Velocity Worldwide The fear of a ‘Retail Apocalypse’ is not new.
Retail TouchPoints
MAY 24, 2017
Chatbots can streamline the buying journey and provide customer service at the customer’s leisure, without having to hop on the phone and wait on hold until a representative is available.
Retail TouchPoints
APRIL 4, 2018
When I travel, for leisure or business, my hotel room is the last place where I want to be “sold” something (except perhaps from the minibar.
Ecommerce Platforms
JULY 31, 2019
Unlike their male counterparts, women consider shopping to be a fun leisure activity. Hobbies and leisure comes third with 10%, while food and drink, plus home and garden complete the list with 6% and 5% respectively.
Liveintent
MAY 23, 2018
Travel pubs like Travel + Leisure keep themselves in their readers’ smartphone-laden hands with multiple newsletters tailored to interests such as location guides, travel hacks, and tours. Is there any consumer-facing industry that’s been more disrupted by the internet than travel?
BigCommerce
APRIL 3, 2018
According to Deloitte, in 2017, 93% of people check their mobile phone while shopping and 90% use it during leisure time. By the time you read this, everything we’ve learned about mobile SEO could be wrong.
Forrester Omnichannel
JUNE 23, 2014
One of my first jobs was as a sales associate at a clothing store, after which mall shopping lost any of the leisurely appeal it once held. I still find myself folding clothes I didn't unfurl and fixing hanger hooks to all face the same direction. Chalk it up to knowing how the sausage is made, or perhaps a logical side effect of working in eCommerce research, but I do most of my shopping online these days.
BigCommerce
DECEMBER 8, 2017
your tips on getting press” rather than “your article on getting featured in Travel + Leisure”). There are five PR specialists for every one journalist.
eCommerce CEO
AUGUST 23, 2018
The best photographs that sell look genuine, most popular ones display an emotion (sadness, happiness), a concept (like wealth or success), traditional festivals, travel, technology, and leisure activities. Still wondering what digital product to sell and how to sell it? I have been there.
ecomdash
JULY 9, 2019
April is slow enough that you can plan your summer strategy leisurely, but there’s still plenty of shopping days to keep you busy. With weather necessities, back-to-school shopping, and festivals galore, summer is the perfect (and profitable) pit-stop between winter holidays.
Sailthru
OCTOBER 10, 2017
Charles Maudsley, head of retail, leisure and residential for British Land, says, “Consumers choose brands that align to their lifestyle and values: a physical store enables a retailer to demonstrate its brand in action and drive interest online. A new study from a U.K.-based
Payoneer
JULY 10, 2018
CDiscount’s product list has grown by over 80% in the last year, with tech items, family and leisure items, fashion goods, and home appliances, decor, and furniture performing the strongest. Cross-border online sellers can choose from a number of international marketplaces. Each one has its benefits and its unique market. For sellers interested in tapping the huge French online market, which is the second largest in Europe, CDiscount is one of your best choices.
SellBrite
MARCH 5, 2017
They use their content as a way to transport soon-to-be buyers to a life of leisurely travel and sophistication. Ecommerce can be a brutal space. Depending on your niche, you might be competing against monsters like Amazon, Target, New Egg, or other well-established players.
Ecommerce Platforms
JULY 25, 2019
With PayPal, you can also send custom URLs that business contacts and friends can use to send you money at their leisure. It's becoming increasingly less common for people to carry cash.
Ecommerce Platforms
AUGUST 7, 2019
With that in mind, we'll let you explore them at your leisure, they include: Salesforce Marketing. When it comes to conversations about CRM software, there's one name that will always push to the front of the pack, and that's Salesforce CRM.
Cegid
AUGUST 2, 2017
You only have to walk along a high street on a Saturday afternoon to see that shopping remains a leisure activity. Even though the majority of sales over the last five years remain in-store, by 2017, over 60% of retail sales will involve the web : whether it’s to actually buy something; or for online research. This shows how dramatically consumers have changed their shopping habits over recent years … a development that’s still in its infancy!
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