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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 197
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How Coronavirus (COVID-19) Is Impacting Ecommerce [June 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 158
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How Coronavirus (COVID-19) Is Impacting Ecommerce [July 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).

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How Coronavirus (COVID-19) Is Impacting Ecommerce [September 2021]

ROI Revolution

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. New COVID-19 data + stats. Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ).