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What It Takes To Provide Epic Social Media Customer Care

RTP blog

By Andrew Kokes, HGS In a time when Millennials and Gen Z turn to social media more than ever , these digitally native consumers expect brands to provide a quick and seamless online experience. Social media platforms are constantly evolving, and brands have to evolve along with them in order to stay relevant to today’s consumer.

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The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk

lateshipment

Shipping and delivery issues can potentially cause high customer frustration, the spread of negative reviews on social media, and ultimately customer churn. The post The Ultimate Handbook to Achieve Post-purchase Success with LateShipment.com and Zoho Desk appeared first on Lateshipment.com Blog. Not to worry.