5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’
Retail TouchPoints
MAY 5, 2021
The same would be true of a specialized sporting goods shop where highly knowledgeable associates typically ask customers lots of questions in order to route them to the right product or advice. Trend 4: Proliferation of touch-centric handheld and ruggedized devices boosts omnichannel experiences and operational efficiency.
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