article thumbnail

The History of Ecommerce: What The Past Says About Tomorrow’s Retail Challenges

BigCommerce

By 2001 the company was profitable. In very recent history, Amazon Go’s blending of technology and customer data to create a new retail shopping experience is something all brands need to examine for takeaways. Other trends to watch for in the future of ecommerce include: Robust customer journeys and personalization.

eCommerce 417