How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud
Retail TouchPoints
AUGUST 8, 2022
Rent the Runway pioneered clothing rental for women, but in 2009 the tech just didn’t exist for this kind of platform and all the reverse logistics we do, so everything was built from the ground up,” said Steinberg in an interview with Retail TouchPoints. “In It All Comes Back to Customer Experience.
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