How Verizon Personalizes CX, from Engagement to Post Purchase
Retail TouchPoints
AUGUST 29, 2023
Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”
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