5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’
Retail TouchPoints
MAY 5, 2021
But, retailers are realizing that the ‘now normal’ will look much different than ‘normal’ did in January 2020. As factors like in-store food samples and style assistants may come back into fashion, some pandemic-inspired changes will likely remain — such as the demand for curbside service and app-centric communications with customers.
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