Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants
Retail TouchPoints
FEBRUARY 21, 2024
The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time. That’s a huge volume of returns for retailers big and small, and these predictions show that that figure will likely remain steady through 2026. billion in 2023 — accounting for 8.5%
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