Top Customer-Driven B2B eCommerce Trends
GetElastic
SEPTEMBER 15, 2021
B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Key figures show that: The forecasted AI annual growth rate between 2020 and 2027 is 33.2%.
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