Top Customer-Driven B2B eCommerce Trends
GetElastic
SEPTEMBER 15, 2021
Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.
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