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Top Customer-Driven B2B eCommerce Trends

GetElastic

Such programs help businesses to meet the increasing expectations of B2B buyers for strong customer service, while also offering benefits such as: Increased brand awareness. 67% of B2B buyers will provide personal information to get personal service. Implementing digital self-service options. Boosted upsell and cross-sell.

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15 ecommerce statistics every entrepreneur must know

Omnisend

For example, did you know that 85% of consumers abandoned their shopping carts in 2022? Digital payment ecommerce statistics. trillion, digital commerce accounts for the largest chunk of digital payments made in the US. The total transaction value of digital payments is expected to reach $1.76 trillion in 2022.