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Unlock Loyalty Throughout The Customer Lifecycle

Forrester eCommerce

Loyalty marketers have conventionally focused their efforts on customers post-purchase: increasing customer retention, enrichment, and advocacy. But brands and customers alike have faced unprecedented challenges over the last few years, including a pandemic, supply chain issues, and social […].

Customer 195
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How to stay agile with an omnicommerce strategy

GetElastic

An omnichannel approach can help retail-based retailers in a number of ways. Studies show that businesses who adopt this approach have customer retention rates 91 percent higher than competitors who do not. The main concept behind omnichannel commerce is providing consumers with a seamless retail experience.

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#CCS23: Composable Commerce, ChatGPT and Data, Data, Data

Retail TouchPoints

Bruno and Brendan Witcher, VP, Principal Analyst at Forrester , spoke during the Preparing for the Evolution of Omnichannel: How to Build a Unified Commerce Culture webinar. Most companies don’t understand where customer pain points are, and they’re not always that obvious,” said Witcher. View the session on demand.

POS 292
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11 eCommerce Marketing Automation Systems Compared

Inflow Insights

You can easily build custom templates, and importing your lists is a snap with their wide variety of integration options. The “Ideas” supplied are sometimes useful to help continue building out automation campaigns in your account. Windsor Circle. Disappointments. Omnisend doesn’t have a lot to be disappointed about.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis. Last year, low prices and the ability to purchase online were the top concerns for customers.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. After an unprecedented move from July to October and alongside significant supply chain strain, last year’s Amazon Prime Day delivered $10.4 Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 197
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How Coronavirus (COVID-19) Is Impacting Ecommerce [January 2022]

ROI Revolution

Ecommerce, B2B, B2C, and brick-and-mortar brands alike have felt the impact of coronavirus on their business in one way or another. We keep this blog post updated with the information you need to stay in the loop with the supply chain crisis. Last year, low prices and the ability to purchase online were the top concerns for customers.