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Global survey shows surge in Christmas holiday shopping due to product shortage and lockdown fears

Retail Technology Review

Critical Issues Internet Retailing Retail Supply ChainAccording to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures.

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Pandemic drives over half of consumers to shop more locally; bank data key in enabling SMEs to compete with big businesses

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesOver half of consumers globally (53%) believe it is more important to shop with local businesses now than it was before the pandemic. That’s according to new research released by Pollinate, the global software business that partners with banks to help them deepen and extend relationships with their business customers, in which over 4,500 consumers were surveyed across the UK, US, Australia, and Brazil.

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eCommerce disruptor OnBuy secures former Chief Customer Officer of Seasalt

Retail Technology Review

Internet Retailing Retail Supply ChainOnBuy.com continues its growth and expansion with the appointment of Aron Cody-Boutcher as Chief Marketing Officer.

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Utordo allows logistics companies to integrate with the OnBuy online marketplace

Retail Technology Review

Internet Retailing Retail Supply Chain Loading Utordo – the cloud-based multi-channel order management solution – is now fully integrated with OnBuy.com, the fast-growing UK-founded online marketplace.

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Emerging Trends That Will Move Commerce in 2022

Experts predict emerging trends in Supply Chain, eCommerce, and Customer Experience that will determine winners in commerce in 2022.

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Luxury retail: Why a customer should love your packaging first, and then your product

Retail Technology Review

Retail Supply Chain Critical Issues Internet RetailingMore and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions.

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Kusmi Tea brews up Cegid’s digital solutions to strengthen retail business

Retail Technology Review

Internet Retailing Retail Supply ChainRetail software vendor, Cegid, has announced that the French upmarket tea brand, Kusmi Tea, tripled online sales on its e-commerce site during lockdown and used the period to accelerate plans for introducing more omnichannel and digital services across Europe.

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eCommerce sites optimised for Black Friday increased revenue by 330%, says Kooomo

Retail Technology Review

Internet Retailing Critical Issues Retail Supply ChainWith lockdown restrictions driving an increase in web traffic, retailers who optimised their eCommerce stores for Black Friday secured a 330% increase in average monthly revenue this year. .

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Retail success post-COVID will rely on understanding new customer mindsets, says Conversity

Retail Technology Review

Retail Supply Chain Critical Issues Internet RetailingSix months after COVID-19 started making its mark across the world, lockdown restrictions and widespread working from home offices have caused many consumers to rethink their shopping habits. Retail technology company Conversity believes that understanding the intricacies of these new mindsets is vital if brands are to thrive in the post-pandemic world.

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Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

Internet Retailing Critical Issues Retail Supply ChainBy David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems. The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery.

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Four Types of Ecommerce Merchandising That Business Owners Should Know

Retail Technology Review

Critical Issues Internet Retailing Retail Supply Chain Loading By Sam Cortez, managing editor and outreach specialist for Scalefluence.com Merchandising is the process and practice of displaying and arranging products for the best customer experience. The concept of merchandising is based on guiding prospective customers through the buyer’s journey and presenting them with the right products, at the right time and place, in the right quantity, and with the best prices.

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Customer data analysis key to omnichannel marketing success and business growth

Retail Technology Review

Internet Retailing Critical Issues Retail Supply ChainCompanies which collate and analyse customer data, both online and offline, have grown 16% in the past year and are more than twice as likely to significantly exceed business goals and see strong return on investment (32% versus 14%), according to a global survey of 235 organisations with annual revenues of at least $50m.

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New Covid ‘red alert’ plans: Britain’s couriers prepare once more for the front door to become the front line

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesAt the height of the coronavirus national lockdown in March, the Government prioritised delivery drivers as key workers. Under the Government’s new three-stage ‘traffic light’ coronavirus alert plans – which could be introduced as early as Thursday – Britain’s delivery drivers are again bracing for the front door’s return to the front line in the battle against Covid.

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Minelli speeds up shift towards digital retailing with Cegid's unified commerce platform

Retail Technology Review

Internet Retailing Retail Supply ChainRetail software vendor, Cegid, has signed a new deal to completely overhaul the IT systems at French footwear retailer, Minelli, in a bid to streamline the business and improve the shopping experience for customers.

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Ideal Shopping Direct blasts through bullish forecasts

Retail Technology Review

Internet Retailing Retail Supply ChainIdeal Shopping Direct (ISD), the UK multi-channel home shopping retailer and owner of the Create and Craft and Ideal World TV channel, reports that it has achieved a significant turnaround in the past 12 months; £6.5m profit, 30% ahead of the £5m it predicted earlier in the year.

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COVID was a surprise – Christmas should not be

Retail Technology Review

Critical Issues Retail Supply Chain Internet RetailingIan Hall, COO at Atheon Analytics, provider of the SKUtrak platform, shares 3 things to plan now, to maximise Christmas sales in grocery retail. None of us foresaw COVID, and the impact it would have on panic buying. It feels like a lifetime ago that the shelves had no toilet roll and pasta. But you don’t have to be a retail expert to foresee an uplift in turkeys, alcohol, and mince pies this December.

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How COVID has changed our relationship with waste

Retail Technology Review

Critical Issues Retail Supply Chain Internet RetailingAside from being a traumatic time for all, COVID-19 has changed the trajectory of the world. For one, before the pandemic, it had finally seemed possible to imagine a future without plastic. But, with a global pandemic on our hands, there’s been a need for rigid sanitation and some rapid adaptations to our daily life. With this, our plastic usage has been creeping back up.

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Clarins gets a personalisation make-over, thanks to real-time marketing solution from Wunderkind

Retail Technology Review

Internet Retailing Retail Supply ChainPrestige skincare and makeup brand, Clarins, has driven online performance and grown email revenue thanks to a solution from Wunderkind (formerly BounceX), the behavioural marketing technology provider.

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Go Instore, HP and Currys PC World join forces to drive growth in online revenue for HP products

Retail Technology Review

Internet Retailing Retail Supply ChainGo Instore, provider of immersive omnichannel retail experiences for personalised ecommerce, has announced the success HP inc has had in providing human-led digital user experiences for their retail partners’ online customers.

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Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

Internet Retailing Retail Supply ChainManhattan Associates Inc. has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands.

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Talend cloud enables PointsBet to ensure compliance and reliability amid rapid international expansion

Retail Technology Review

Internet Retailing Retail Supply ChainTalend, the cloud data integration solutions provider, has announced that PointsBet, an online bookmaker from Australia offering both traditional fixed odds markets as well as PointsBetting, is using Talend Cloud and Microsoft Azure to deliver a differentiated mobile betting experience to just under 100,000 customers worldwide and support its international expansion.

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Astound Commerce delivers Salesforce Commerce Cloud Cartridge for eShopWorld

Retail Technology Review

Internet Retailing Retail Supply ChainAstound Commerce, the digital commerce agency and systems integrator, has been chosen to develop a pre-built integration or ‘cartridge’ for eShopWorld, the global commerce company that provides a technology platform to brands and retailers that wish to sell online into global markets.

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Achieving retail?s Holy Grail: A 360-degree customer view

Retail Technology Review

Critical Issues Retail Supply Chain Internet RetailingThe UK retail sector is unforgiving. High street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year.

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Make COVID-19 The Supply Chain’s Final Cautionary Tale

Forrester eCommerce

Where does supply chain risk rank in the hierarchy of priorities in the grand scheme of a firm’s business strategy? If 2020 taught us anything, it was that we underestimate the pivotal role of supply chain. It also taught us that supply chain risk IS business risk.

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Blockchain and Supply Chain

Forrester eCommerce

Modern supply chains are faster, more dynamic, and more volatile than ever before. The digital economy thrives on scouring the globe for new markets and new sources of supply. Furthermore, agile supply networks outpace rigid supply chains, anticipating demand from empowered customers. But in contrast with rigid legacy supply chains, binding known and trusted vendors, […].

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Supply Chains Evolve To Become Collaborative Supply Networks

Forrester eCommerce

Align Finance, Sales And Marketing For Supply Chain Success Thanks to all of you who helped with our Supply Chain Tech Tide research about the maturity and business value of supply chain applications.

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RSA Conference Cancellations: Coronavirus Fears or Supply Chain Uncertainty?

Forrester eCommerce

age of the customer security & risk supply chain management reputation risk management Security & Risk supply chain

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Supply Chain Shortage Of Transformers: More Than Meets The Eye

Forrester eCommerce

infrastructure & operations supply chain management threat intelligenceThey say the most inopportune time to buy an umbrella is when it’s raining.

Supplies 195
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8 Ways to Modernize Your Supply Chain Strategy – ChainDrive

RETAIL MANAGEMENT SOFTWARE

In 2023, supply chains must adjust to the dramatic changes in consumer demand, congested ports, and chaotic distribution centers. This means that the retail supply chain and supporting logistics must adapt to these volatile market conditions.

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When Systemic Risks Collide: Why Supply Chain Issues Are The New Normal

Forrester eCommerce

Before March of 2020, “supply chain issues” was a term we’d hear after a natural disaster or labor strike – that all ended the moment we ran out of toilet paper. Unquestionably, the supply chain crisis has been a secondary theme of the pandemic, one that continues to escalate.

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The New Toolkit for Supply Chain Agility

Retail TouchPoints

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. So much impact, in fact, that supply chain snags and delivery delays are the leading cause for wavering customer loyalty. .

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We’d Love Your Feedback On New Applications Designed To Master Supply Chain Resilience

Forrester eCommerce

You must master supply chain resilience to meet your customers’ lead time and availability expectations. Moreover, you must guarantee supply chain sustainability to […]. Age of the Customer Digital Transformation Fulfillment supply chain management

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Embed AI in your digital supply chain to win, serve, and retain customers

Forrester eCommerce

It’s now just over 12 months since we first published research on Digital Supply Chain. But the most common question we hear, is about the role of AI in Supply Chain. advanced analytics age of the customer artificial intelligence (AI) digital disruption digital transformation direct to consumer emerging technology supply chain managementSome Forrester clients have made progress with Integrated Business Planning and with Control Towers.

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How To Avoid The Ill-Fated Quest To “Fix” Global Supply Chains

Forrester eCommerce

These examples and many others were lumped into “supply chain issues” as the default response for product shortages and soaring […]. risk management supply chain management

Supplies 195
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How to Utilize Supply Chain Diversification

Retail TouchPoints

A recent report on the state of the global supply chain describes the current climate as persistently unpredictable. When supply chain issues challenge this factor by failing to deliver on deadlines, business begins to break down. Factors at Play in Supply Chain Diversification.

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Deposco Solution Aims to Help Retailers Manage the Entire Supply Chain

Retail TouchPoints

Omnichannel fulfillment platform Deposco has launched a supply chain solution designed to orchestrate end-to-end processes — plan, source, order, fulfill and return — across B2B and DTC channels, from a single package to full pallets.

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Ransomware Affects The Entire Retail Supply Chain This Holiday Season

Forrester eCommerce

Age of the Customer Cybersecurity holiday Ransomware Retail Trends supply chain managementUS online holiday sales grew by 30% in 2020, and Forrester forecasts it will grow another 10% YoY in 2021.

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Cunning plans are in short supply in 2019 Brexit Britain

Forrester eCommerce

cybersecurity Europe staff development & succession management supply chain management threat intelligence Brexit European CybersecurityI expected (naively some may think) by now that with a withdrawal deal secured by the UK and the EU that I would be able to update my earlier report published last summer. Sadly, it was not to be as it appears that like Blackadder’s famous character Baldrick, that the UK government thinks it has […].

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Retailers: Stop The Bots From Further Wreaking Havoc With Your Supply Chain

Forrester eCommerce

Retailers, the time is now to manage supply chain risks, raise bot defenses, and prioritize customers this holiday season. Cybersecurity Trends holiday Retail Trends supply chain management promoted

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Supply Chain Digitalization Challenges that Every Retailer Faces and how to Mitigate Them

Retail TouchPoints

The supply chain industry has changed a lot over the past couple of years. As the demand for digitalization grows in the retail supply chain, retailers often face multiple challenges in achieving the same. What is Supply Chain Digitalization?

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Influencers: A Secret Weapon for Tackling Supply Chain Challenges

Retail TouchPoints

With supply chain challenges rampant worldwide, many brands and retailers are focusing on consistent, even proactive, communication to address the demand side of the equation. This makes social media and social marketing an integral part of supply management.

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Software Composition Analysis Is A Core Tool To Protect Your Software Supply Chain

Forrester eCommerce

Over the past year, breaches like SolarWinds and Kaseya have woken us up to the realities of software supply chain risk.

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Walmart Acquires Supply Management Platform to Enhance Planning Capabilities

Retail TouchPoints

This purchase matches Walmart’s recent investments in its supply chain and the need to right-size inventory amid changing shopper habits. The retailer also plans to grow its supply chain workforce even though it recently cut 200 jobs elsewhere.

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