Global survey shows surge in Christmas holiday shopping due to product shortage and lockdown fears

Retail Technology Review

Critical Issues Internet Retailing Retail Supply ChainAccording to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures.

Pandemic drives over half of consumers to shop more locally; bank data key in enabling SMEs to compete with big businesses

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesOver half of consumers globally (53%) believe it is more important to shop with local businesses now than it was before the pandemic. That’s according to new research released by Pollinate, the global software business that partners with banks to help them deepen and extend relationships with their business customers, in which over 4,500 consumers were surveyed across the UK, US, Australia, and Brazil.

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eCommerce disruptor OnBuy secures former Chief Customer Officer of Seasalt

Retail Technology Review

Internet Retailing Retail Supply ChainOnBuy.com continues its growth and expansion with the appointment of Aron Cody-Boutcher as Chief Marketing Officer.

Utordo allows logistics companies to integrate with the OnBuy online marketplace

Retail Technology Review

Internet Retailing Retail Supply Chain Loading Utordo – the cloud-based multi-channel order management solution – is now fully integrated with OnBuy.com, the fast-growing UK-founded online marketplace.

Emerging Trends That Will Move Commerce in 2022

Experts predict emerging trends in Supply Chain, eCommerce, and Customer Experience that will determine winners in commerce in 2022.

Luxury retail: Why a customer should love your packaging first, and then your product

Retail Technology Review

Retail Supply Chain Critical Issues Internet RetailingMore and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions.

Kusmi Tea brews up Cegid’s digital solutions to strengthen retail business

Retail Technology Review

Internet Retailing Retail Supply ChainRetail software vendor, Cegid, has announced that the French upmarket tea brand, Kusmi Tea, tripled online sales on its e-commerce site during lockdown and used the period to accelerate plans for introducing more omnichannel and digital services across Europe.

eCommerce sites optimised for Black Friday increased revenue by 330%, says Kooomo

Retail Technology Review

Internet Retailing Critical Issues Retail Supply ChainWith lockdown restrictions driving an increase in web traffic, retailers who optimised their eCommerce stores for Black Friday secured a 330% increase in average monthly revenue this year. .

Retail success post-COVID will rely on understanding new customer mindsets, says Conversity

Retail Technology Review

Retail Supply Chain Critical Issues Internet RetailingSix months after COVID-19 started making its mark across the world, lockdown restrictions and widespread working from home offices have caused many consumers to rethink their shopping habits. Retail technology company Conversity believes that understanding the intricacies of these new mindsets is vital if brands are to thrive in the post-pandemic world.

Safety is too important to rely on ‘off the shelf’ products. When sourcing safety solutions, consultation is key

Retail Technology Review

Internet Retailing Critical Issues Retail Supply ChainBy David Thomas, General Manager, ZoneSafe - Proximity Warning & Alert Systems. The boom in online retail in recent years has undoubtedly boosted warehouse and logistics operation in the UK while the circumstances of 2020 continue to fuel further growth within the industry as consumers steer clear of the high street; opting instead for online shopping and delivery.

Four Types of Ecommerce Merchandising That Business Owners Should Know

Retail Technology Review

Critical Issues Internet Retailing Retail Supply Chain Loading By Sam Cortez, managing editor and outreach specialist for Scalefluence.com Merchandising is the process and practice of displaying and arranging products for the best customer experience. The concept of merchandising is based on guiding prospective customers through the buyer’s journey and presenting them with the right products, at the right time and place, in the right quantity, and with the best prices.

Customer data analysis key to omnichannel marketing success and business growth

Retail Technology Review

Internet Retailing Critical Issues Retail Supply ChainCompanies which collate and analyse customer data, both online and offline, have grown 16% in the past year and are more than twice as likely to significantly exceed business goals and see strong return on investment (32% versus 14%), according to a global survey of 235 organisations with annual revenues of at least $50m.

New Covid ‘red alert’ plans: Britain’s couriers prepare once more for the front door to become the front line

Retail Technology Review

Internet Retailing Retail Supply Chain Critical IssuesAt the height of the coronavirus national lockdown in March, the Government prioritised delivery drivers as key workers. Under the Government’s new three-stage ‘traffic light’ coronavirus alert plans – which could be introduced as early as Thursday – Britain’s delivery drivers are again bracing for the front door’s return to the front line in the battle against Covid.

Minelli speeds up shift towards digital retailing with Cegid's unified commerce platform

Retail Technology Review

Internet Retailing Retail Supply ChainRetail software vendor, Cegid, has signed a new deal to completely overhaul the IT systems at French footwear retailer, Minelli, in a bid to streamline the business and improve the shopping experience for customers.

Ideal Shopping Direct blasts through bullish forecasts

Retail Technology Review

Internet Retailing Retail Supply ChainIdeal Shopping Direct (ISD), the UK multi-channel home shopping retailer and owner of the Create and Craft and Ideal World TV channel, reports that it has achieved a significant turnaround in the past 12 months; £6.5m profit, 30% ahead of the £5m it predicted earlier in the year.

COVID was a surprise – Christmas should not be

Retail Technology Review

Critical Issues Retail Supply Chain Internet RetailingIan Hall, COO at Atheon Analytics, provider of the SKUtrak platform, shares 3 things to plan now, to maximise Christmas sales in grocery retail. None of us foresaw COVID, and the impact it would have on panic buying. It feels like a lifetime ago that the shelves had no toilet roll and pasta. But you don’t have to be a retail expert to foresee an uplift in turkeys, alcohol, and mince pies this December.

How COVID has changed our relationship with waste

Retail Technology Review

Critical Issues Retail Supply Chain Internet RetailingAside from being a traumatic time for all, COVID-19 has changed the trajectory of the world. For one, before the pandemic, it had finally seemed possible to imagine a future without plastic. But, with a global pandemic on our hands, there’s been a need for rigid sanitation and some rapid adaptations to our daily life. With this, our plastic usage has been creeping back up.

Clarins gets a personalisation make-over, thanks to real-time marketing solution from Wunderkind

Retail Technology Review

Internet Retailing Retail Supply ChainPrestige skincare and makeup brand, Clarins, has driven online performance and grown email revenue thanks to a solution from Wunderkind (formerly BounceX), the behavioural marketing technology provider.

Go Instore, HP and Currys PC World join forces to drive growth in online revenue for HP products

Retail Technology Review

Internet Retailing Retail Supply ChainGo Instore, provider of immersive omnichannel retail experiences for personalised ecommerce, has announced the success HP inc has had in providing human-led digital user experiences for their retail partners’ online customers.

Wehkamp plots double-digit growth trajectory with Manhattan Associates

Retail Technology Review

Internet Retailing Retail Supply ChainManhattan Associates Inc. has announced that Dutch online retailer Wehkamp has selected Manhattan’s Warehouse Management System (WMS) to manage its new distribution centre (DC) in Zwolle, Netherlands.

Talend cloud enables PointsBet to ensure compliance and reliability amid rapid international expansion

Retail Technology Review

Internet Retailing Retail Supply ChainTalend, the cloud data integration solutions provider, has announced that PointsBet, an online bookmaker from Australia offering both traditional fixed odds markets as well as PointsBetting, is using Talend Cloud and Microsoft Azure to deliver a differentiated mobile betting experience to just under 100,000 customers worldwide and support its international expansion.

Astound Commerce delivers Salesforce Commerce Cloud Cartridge for eShopWorld

Retail Technology Review

Internet Retailing Retail Supply ChainAstound Commerce, the digital commerce agency and systems integrator, has been chosen to develop a pre-built integration or ‘cartridge’ for eShopWorld, the global commerce company that provides a technology platform to brands and retailers that wish to sell online into global markets.

Achieving retail?s Holy Grail: A 360-degree customer view

Retail Technology Review

Critical Issues Retail Supply Chain Internet RetailingThe UK retail sector is unforgiving. High street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year.

The New Toolkit for Supply Chain Agility

Retail TouchPoints

Global conflicts, economic uncertainty and volatile demand patterns have thrown supply chains (and the retailers that rely on them) for a loop. So much impact, in fact, that supply chain snags and delivery delays are the leading cause for wavering customer loyalty. .

How to Utilize Supply Chain Diversification

Retail TouchPoints

A recent report on the state of the global supply chain describes the current climate as persistently unpredictable. When supply chain issues challenge this factor by failing to deliver on deadlines, business begins to break down. Factors at Play in Supply Chain Diversification.

Influencers: A Secret Weapon for Tackling Supply Chain Challenges

Retail TouchPoints

With supply chain challenges rampant worldwide, many brands and retailers are focusing on consistent, even proactive, communication to address the demand side of the equation. This makes social media and social marketing an integral part of supply management.

Walmart Acquires Supply Management Platform to Enhance Planning Capabilities

Retail TouchPoints

This purchase matches Walmart’s recent investments in its supply chain and the need to right-size inventory amid changing shopper habits. The retailer also plans to grow its supply chain workforce even though it recently cut 200 jobs elsewhere.

Welding Supplies Drives Revenue with MMS

Zaius

Welding Supplies from IOC is a family-owned business and the oldest welding supplies company in the United States. The Challenge of Selling High Ticket Items Welding Supplies drives much of their customer engagement through promotional emails.

PVH Names New Supply Chain Chief

Retail TouchPoints

which manages brands including Calvin Klein and Tommy Hilfiger , has named David Savman as its new EVP and Chief Supply Chain Officer. Savman will be responsible for global supply chain and sourcing strategies for PVH’s brands and will report to CEO Stefan Larsson. PVH Corp.

Purple Names Supply Chain Veteran as COO

Retail TouchPoints

Purple has appointed supply chain veteran Eric Haynor as its COO, effective June 6, 2022. Haynor’s 30 -year career includes his recent role as SVP of Global Industrial Supply Chain at water treatment company Ecolab, Inc.

Why You Need a Content Supply Chain

Retail TouchPoints

The answer is simple: they need to focus on their content supply chain and to put their customers to work for them. The Content Supply Chain Issue. What if we think about content creation like we think about a product supply chain?

Tractor Supply accelerates supply chain investments

Retail Dive

Adding three distribution centers over the next five years will aid the retailer's goal to offer one-day delivery to 99% of its customers

Cultivating consumer loyalty amidst supply chain challenges

Retail Dive

As retailers strive to woo shoppers into a long-term relationship, supply chain hiccups can sabotage those efforts — but it doesn't have to

Apple Supply Chain - The Best Supply Chain in the World

TradeGecko

As a matter of fact, Apple’s Supply Chain has led Gartner's Supply Chain Top 25 list since 2013. supply chain management trendsApple is famous for its innovation and design. But few people know that the way Apple handles inventory is also a factor that led to success.

DIRECT-TO-CONSUMER SHIFT BOOSTS RETAIL INVESTMENT IN SUPPLY-CHAIN INNOVATION

Retail Minded

Recently I had the opportunity to learn from Manhattan Associate’s Sebastian LeFebure about supply chain innovation based on customer purchasing changes. The post DIRECT-TO-CONSUMER SHIFT BOOSTS RETAIL INVESTMENT IN SUPPLY-CHAIN INNOVATION appeared first on Retail Minded.

REI Appoints First Chief Supply Chain Officer to Support Growth Initiatives

Retail TouchPoints

REI Co-op has named Sylvia Wilks to the newly created role of SVP, Chief Supply Chain Officer, effective May 23, 2022. Rethinking supply chain management has become a key priority for many retailers, as challenges created by COVID-19 have become exacerbated by events like the Ukraine crisis.

Party City Hires New COO to Spearhead Cost-Driven Supply Chain Revamp

Retail TouchPoints

Party City has hired Peter Smith as Chief Operating Officer to help the retailer optimize its supply chain and cut costs as it navigates economic uncertainty. Smith brings more than 25 years of supply chain experience to the role, most recently as EVP, Global Supply Chain at Carter’s.

1/3 Of US Retailers Are 8 weeks Away From Going Bust Due To Supply Chain Issues

Retail Minded

Supply chain issues have hit 80% of US merchants in the last year, according to a new Brightpearl survey. The survey found that shortage of goods was the biggest supply problem – experienced by 67% of respondents.

Kohl’s Tech and Supply Chain Chief to Step Down

Retail TouchPoints

Kohl’s revealed in a filing with the Securities and Exchange Commission that Paul Gaffney, the retailer’s Chief Technology and Supply Chain Officer, will leave the company Aug. Gaffney joined Kohl’s as CTO in September 2019; in April 2021 he added the role of Supply Chain Officer.

Dollar General to Open Three DCs to Support In-House Supply Chain Expansion

Retail TouchPoints

The North Little Rock DC represents a $140 million investment, and it will serve as a dual facility capable of supporting the perishables-focused DG Fresh supply chain network in addition to traditional functionalities.

Amazon Consumer Chief Dave Clark Heads to Supply Chain Startup

Retail TouchPoints

Mere days after announcing plans to leave Amazon after 23 years at the company, Dave Clark has unveiled his next role — CEO of supply chain startup Flexport. Flexport is on its way to becoming one of the world’s most important technology platforms for supply chain and logistics.

Nordstrom lays off over 200 workers at supply chain facility

Retail Dive

The retailer has been working to make its supply chain faster and more productive as it looks to offset costs and meet pick-up demand

Ulta Beauty, American Eagle Share How Supply Chain Investments Can Drive the Entire Company

Retail TouchPoints

Supply chain and last mile challenges have been grabbing headlines for months, and executives from Ulta Beauty , American Eagle and others shared their advice on how retailers can turn these troubles into opportunities at the Home Delivery World logistics conference.