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Make COVID-19 The Supply Chain’s Final Cautionary Tale

Forrester eCommerce

Where does supply chain risk rank in the hierarchy of priorities in the grand scheme of a firm’s business strategy? If 2020 taught us anything, it was that we underestimate the pivotal role of supply chain. It also taught us that supply chain risk IS business risk.

Supplies 457
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In 2025, Changing Consumer Demand will Reshape the Supply Chain

Retail TouchPoints

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric approach to supply chain management is challenging; it requires a deep understanding of consumer expectations and behaviors, not just today but also for the foreseeable future.

Supplies 268
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Keys for Achieving Sustainability in Retail Supply Chains

Retail TouchPoints

Consumers are increasingly aware and conscious of the social, environmental and human rights impacts of their purchases, prompting retailers to rethink their supply chain strategies. Retail supply chains tend to be more complex and often span multiple countries and continents. Supply chain mapping and assessment.

Supplies 273
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SVP Reveals How Tractor Supply Assesses Tech to Power ‘Legendary’ Service Experiences

Retail TouchPoints

A key aspect of Tractor Supply Company s brand mission is providing legendary customer service. Whether customers decide to shop online, use the mobile app or are face to face with an associate, Tractor Supply offers a number of tools that enable inventory visibility, seamless service and fast checkout.

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Embrace Business Complexity With Real-Time Inventory Data

Topics include: How accurate inventory visibility can help overcome the inherent complexities of a multi-variable product set, particularly for the in-store shopper How routing logic and network-driven fulfillment can optimize your supply chain for efficiency How a real-time view of inventory empowers both associates and customers

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Can Nearshoring Prevent the Next Supply Chain Crisis?

Retail TouchPoints

Just as you don’t start worrying about your hot water heater’s performance until you get shocked by an icy-cold shower, most of us — even inside the retail industry — don’t think about supply chains until they stop working. This is excepting, of course, the professionals tasked with maintaining and operating those supply chains.)

Supplies 286
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Tractor Supply Weeds Out Support for DEI, Environmental and LGBTQ+ Causes

Retail TouchPoints

Citing feedback from its predominantly rural customer base, Tractor Supply will eliminate all DEI (diversity, equity and inclusion) roles, withdraw its carbon emission goals and stop support for “nonbusiness” LGBTQ+ and voter registration causes.

Supplies 293
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Composable Commerce Is Playing a Key Role in SiteOne’s Digital Transformation

Discover the benefits of composable commerce for the complex realities of modern retail in this webinar that looks at a case study of SiteOne, a landscape supply retailer undergoing a major digital transformation. This recording is provided by Connected Consumer Series.

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Emerging Trends That Will Move Commerce in 2022

To help you navigate the next 12 months, Pivotree has brought together several experts to share their predictions for 2022 across three critical areas of commerce: Supply Chain, eCommerce, and Customer Experience. In this guide, you’ll get insights into: When and how supply chain woes could ease up.

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The Circular Product Journey: Powering a Sustainable, Data-Driven Future With PIM

You’ll discover: How supply chains are being reimagined Where robust data governance extracts added value from your products What you can do to position your business for long-term sustainable value Why the most ambitious global brands rely on inriver to power their circular product journeys