article thumbnail

The 3 big problems with omnichannel retail

Steve Dennis

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. Customers don’t care about channels. Maybe this was an interesting distinction a decade ago.

article thumbnail

The 3 big problems with omnichannel retail

Steve Dennis

Nearly twenty year later, multichannel has morphed into “omnichannel” ( thanks Terry ) which, in turn, has spawned a cottage industry of related jargon: “cross-channel integration”, “seamless shopping”, “unified commerce” and so on. Customers don’t care about channels.

article thumbnail

How Dopple Is Defining an Emerging Market

FastSpring

Dopple’s expansive feature set allows its customers to use 3D or augmented representations of their products on any channel. So there’s an OEM creating the product, they’re probably selling it online, most have a digital channel or through a distributor. It’s truly about expression of that product.

Marketing 124