SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Retail TouchPoints

DECEMBER 17, 2021

Myth #1: Omnichannel and multichannel are the same. While they might sound similar, omnichannel and multichannel are NOT the same. Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. Aberdeen Group ). This is one of the biggest offenders.

Omnichannel 308

Omnichannel Multichannel Multi-channel Customer Retention 308

Ecommerce Platforms

JANUARY 5, 2021

With over 2,000 customers and an astounding over 100% customer retention rate, it's safe to say SALESmanago has more than made a name for itself. SALESmanago uses machine learning and AI to aggregate and analyze all your customer data. A Customer Data Platform. Yves Rocher. …To name a few.

Live Chat 104

Live Chat Social Media Magento Customer Data 104

ROI Revolution

AUGUST 5, 2021

That number is largely consistent across age groups, with around two out of every three shoppers of all ages planning to continue to use touchless payment methods even after the pandemic subsides. 65% express the need for more frequent communication with customers. of millennials and 64.6% pre-pandemic. There will be 212.1 7/29 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JUNE 1, 2021

That number is largely consistent across age groups, with around two out of every three shoppers of all ages planning to continue to use touchless payment methods even after the pandemic subsides. 65% express the need for more frequent communication with customers. of millennials and 64.6% pre-pandemic. There will be 212.1 7/29 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

That number is largely consistent across age groups, with around two out of every three shoppers of all ages planning to continue to use touchless payment methods even after the pandemic subsides. 65% express the need for more frequent communication with customers. of millennials and 64.6% pre-pandemic. There will be 212.1 7/29 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

That number is largely consistent across age groups, with around two out of every three shoppers of all ages planning to continue to use touchless payment methods even after the pandemic subsides. 65% express the need for more frequent communication with customers. of millennials and 64.6% pre-pandemic. There will be 212.1 7/29 update.

eCommerce 148

eCommerce Social Media Payments Payment Services 148