Remove Customer Loyalty Remove Multichannel Remove Shipping Remove Survey
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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

That’s why you need to develop post-purchase strategies: in order to enhance customer loyalty and drive revenue. Have you enrolled customers who just made a purchase in your brand’s loyalty program? Maybe, you send them surveys to find out what they’re really thinking? Invite to your loyalty program.

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57 Must-Have Tools For Scaling Your Ecommerce Business

SellBrite

For example, you could create email campaigns that offer special coupons to new customers, or you could use email to fill customers in on new products that they might be interested in. If you weren’t already aware – I run the marketing team at a large multichannel ecommerce store called Dollar Hobbyz.

eCommerce 151
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An In-depth Guide on Creating an Ecommerce Business Plan in 2020

Ecommerce Platforms

Do a Small Physical Survey. Doing a survey is as easy as walking in a storefront that owns an online store and asking the requisite questions. ?? Practically speaking, here's what should be on your checklist: How often does a specific product get returning customers? Moreover, the shipping speed is of great essence here.

eCommerce 172
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A Guide to Omnichannel Commerce for International Expansion

ESW

Because customers demand it. Surveys consistently show that shoppers often start their purchase journeys on one channel and complete it in another. It leverages data at every customer touchpoint and is the natural evolution of once siloed marketing, shopping and logistics strategies. Why focus on omnichannel?

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How Coronavirus (COVID-19) Is Impacting Ecommerce [March 2021]

ROI Revolution

21% of executives surveyed expect current economic conditions to remain the same while 23% expect conditions to worsen through June 2021. Out of the weeks surveyed, executives narrowly approached an overall negative outlook from Oct. 36% of consumers have experienced substantial shipping delays due to COVID-19 ( Narvar ).

eCommerce 195
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Various surveys have been circulating about consumers’ return-to-office preferences, with some polls indicating more hesitancy to return than others.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [October 2020]

ROI Revolution

BOPIS also brings consumers the immediate satisfaction of receiving their item almost immediately without having to search for it in the store or wait for it to be shipped. According to an Adobe consumer survey, 33% of consumers have received online orders later than expected and 30% prefer BOPIS or curbside pickup over delivery.

eCommerce 193