Multi-Channel Retailing and the Buyer’s Journey: Opportunities and Challenges
BigCommerce
AUGUST 13, 2018
A report by BigCommerce confirms that buyers across several age groups are shopping from multiple sales channels. According to the survey of American shoppers: 74% shopped at large retailers. 54% shopped at ecommerce marketplaces. 44% shopped at web stores. 36% shopped at category-specific online retailers.
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