New Retail Isn’t The Future — It’s The Present

Forrester eCommerce

The future of retail is already here: Alibaba’s New Retail is reshaping the retail landscape in China and beyond. JD.com, Tencent, and traditional retailers like Starbucks and Walmart are all jumping on the bandwagon.

And now… presenting the 2018 ESM Wave!

Forrester eCommerce

The Forrester Wave™: Enterprise Service Management, Q3 2018, is live! Take IT service management, add the age of the customer, stir in some employee experience (EX) and a healthy dose of low/no-code platform, and voilà! Enterprise service management (ESM)! Or if you prefer a more traditional description, we define ESM as: Extending IT service management […]. age of the customer IT process automation IT service management (ITSM) IT services

Does Africa Present An Opportunity For The Chinese Clouds?

Forrester eCommerce

Africa is home to 20% of our planet’s land and 16% of its people, but none of the hyperscale public clouds run from data centers there — yet.

Electronic Bill Presentment And Payment (EBPP) Is Undergoing A Sea Change — Catch The Wave!

Forrester eCommerce

Fun fact: I’ve been researching billing for Forrester since 2012. But 2018 was a year unlike any other in my billing research. For the first time, the majority of my client inquiries on the topic came from financial services companies.

The Analytics Opportunity For Marketing And Sales Alignment: An Encore Presentation

Forrester eCommerce

I’m bringing this topic to the top of your inbox, so to speak, but not (just) because I’m self-promotional. Lack of alignment really does continue to plague B2B sales and marketing organizations. Last year, I began to explore this challenge with analytical methods front and center.

Digital Commerce and the Threat of Card-not-present Fraud

BigCommerce

A notable risk of these challenges: card-not-present fraud. Card-not-present (CNP) transactions are when the consumer does not or cannot present their physical card to the merchant at the point-of-sale. Digital commerce continues to be top of mind for online retailers.

Think Closely About the Choices You Present

Rishi Rawat

“I prefer watching a video”: “I prefer reading”: Ok, so here are the options they present: Pay attention to the first 3. One wrong word (or phrase) can injure conversions. Dyson is an amazing company. They KNOW how to market their engineering story.

21 Sessions, Presentations and Workshops You Can’t Miss at IRCE 2018

BigCommerce

Our second speaker will detail the unique management challenges different sales and operational systems present in being united. IRCE is arguably the ecommerce industry’s biggest and most influential annual event.

To Grab Attention Present Things Differently

Rishi Rawat

I really like this tactic being used on ionsolar.com. It all comes down to being unexpected. So many sites put the grand total of happy customers – this is expected. People will gloss over this. Because shoppers’ brains are filtering out marketing speak.

The Commerce Marketer: Best Moments of 2018, Presented Mullet-Style

Bronto

The post The Commerce Marketer: Best Moments of 2018, Presented Mullet-Style appeared first on Bronto Blog. Host: Greg Zakowicz, Senior Commerce Marketing Analyst, Oracle Bronto Guest: Variety 2018 was a great year for The Commerce Marketer Podcast.

ShopTalk 2019: Nordstrom, Facebook and Macy’s Present

Blue Acorn

The post ShopTalk 2019: Nordstrom, Facebook and Macy’s Present appeared first on Blue Acorn. The opening remarks of the ShopTalk Day 1 Keynote set the stage for the rest of the conference: the systems and strategies that today’s retailers and brands are implementing are designed to connect people and personalize interactions and experiences. Courtney Reagan, retail reporter for CNBC, kicked off the keynote with the co-president of arguably one of the top brands in retail, Nordstrom.

What You Need to Know About Card Not Present Transactions

FastSpring

We’re sharing everything you need to know about card-not-present transactions, their role in ecommerce, and how they can impact your digital business. Card Present vs. Card-Not-Present Transactions. Card present transactions are very common in brick and mortar stores. Transactions that capture payment details in person, at the point of sale are considered “card present”. How does Card Not Present (CNP) fraud happen?

Etail Solutions and Monarch FX to present at Ecommerce Operations Summit

Etail Solutions

Join Etail CEO Michael Anderson and David Lengacher, head of data science for MonarchFX, for a joint presentation: THE EVOLUTION OF ORDER MANAGEMENT: FROM OMS TO DOM AND DIFF Thursday, April 11 9:00 to 9:50 am Theater 3 Accelerated… The post Etail Solutions and Monarch FX to present at Ecommerce Operations Summit appeared first on Etail Solutions. Heading to the Ecommerce Operations Summit in Columbus, Ohio on April 9-11?

Presenting Our Holiday Scratch Card Winners!

Payoneer

The post Presenting Our Holiday Scratch Card Winners! At Payoneer, we’re passionate supporters of the entrepreneurial spirit. Our community is full of amazing individuals who are creating their own businesses and paving their own roads to success, and we always strive to celebrate their achievements around the globe.

eCommerce in China and the (present) future of how the world shops

TradeGecko

The future of eCommerce has arrived. And from every measurable standpoint, China now towers above North America and Europe. eCommerce How to Business Growth Popular Posts

eCommerce in China and the (present) future of how the world shops

TradeGecko

The future of eCommerce has arrived. And from every measurable standpoint, China now towers above North America and Europe. eCommerce How to Business Growth Popular Posts

TPMA Presents: Key Points About Omni-Channel Retailing

OrderDynamics

TPMA Presents: Key Points About Omni-Channel Retailing. The post TPMA Presents: Key Points About Omni-Channel Retailing appeared first on OrderDynamics. The Toronto Product Management Association held a panel that highlighted key points about omni-channel retailing.

[Presentation] Deliver Powerful Personalized Experiences

Dynamic Yield

The post [Presentation] Deliver Powerful Personalized Experiences appeared first on Dynamic Yield. Learn how to plan and orchestrate your marketing personalization and optimization strategy.

[Presentation] Deliver Powerful Personalized Experiences

Dynamic Yield

The post [Presentation] Deliver Powerful Personalized Experiences appeared first on Dynamic Yield. Learn how to plan and orchestrate your marketing personalization and optimization strategy.

5 Killer Conversion Optimization Presentations of 2014

Dynamic Yield

These five KILLER conversion optimization presentations cut through the clutter. The post 5 Killer Conversion Optimization Presentations of 2014 appeared first on Dynamic Yield. With so much conversion optimization advice, it’s easy to get overwhelmed.

5 Killer Conversion Optimization Presentations of 2014

Dynamic Yield

These five KILLER conversion optimization presentations cut through the clutter. The post 5 Killer Conversion Optimization Presentations of 2014 appeared first on Dynamic Yield. With so much conversion optimization advice, it’s easy to get overwhelmed.

Teespring discusses its past, present, and future role in pre-commerce

Payoneer

The post Teespring discusses its past, present, and future role in pre-commerce appeared first on The Payoneer Blog. Pioneering an industry: Teespring’s origins.

The Economics of eCommerce Conversion Optimization

Dynamic Yield

PresentationsWhy eCommerce marketers have to look beyond ROI on Marketing spend. The post The Economics of eCommerce Conversion Optimization appeared first on Dynamic Yield.

Revenge Of The Nerds? Marketing Ops Takes The Stage

Forrester eCommerce

During the SiriusDecisions 2019 Summit (May 5–8, Austin, Texas), I will join Sirius Research Director and new colleague Jeff Clark in presenting the Future Vision session on marketing operations.

Alexa Just Became HIPAA-Compliant — Prepare For Impactful And Personalized Voice-Driven Healthcare Experiences

Forrester eCommerce

Voice presents an opportunity for healthcare organizations (HCOs) to gain access to new consumer data and for consumers to have a convenient way to […]. Amazon has announced that Alexa is now HIPAA-compliant. This is a long-awaited announcement and a big move for Amazon as it expands its footprint in the $3.65 trillion US healthcare industry.

The State of Personalization in Mobile Commerce

Dynamic Yield

PresentationsWhy do retailers struggle to drive conversions on mobile? The post The State of Personalization in Mobile Commerce appeared first on Dynamic Yield.

Brands: Protect Yourselves From The Gray Market

Forrester eCommerce

With online sales representing over 20% of sales in most physical good categories and the ability to buy unauthorized goods from anywhere in the world, the gray market is more present than ever. However, brands are not monitoring their online goods, allowing for any good to be available for sale on the internet, including marketplaces. […]. ecommerce online retail

EX Execs: You Can Now Compare Yourselves To Your Peers

Forrester eCommerce

We agree with them that there is no time like the present to pay close attention to the daily work lives of their employees. Improving the employee experience seems to be on the minds of just about all of our clients these days.

Cybersecurity In India: Reflections And Learnings From A Visitor

Forrester eCommerce

This is in spite of a punishing schedule where I toured Bangalore, Pune, Delhi and Mumbai and met with /presented to a couple of hundreds of our clients, vendors and [… Last week, I had the immense pleasure of travelling to India for the first time.

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The Economics of eCommerce Conversion Optimization

Dynamic Yield

PresentationsWhy eCommerce marketers have to look beyond ROI on Marketing spend. The post The Economics of eCommerce Conversion Optimization appeared first on Dynamic Yield.

Understanding Product Recommendations

Dynamic Yield

PresentationsInsights from powering tens of millions of recommendations. The post Understanding Product Recommendations appeared first on Dynamic Yield.

The State of Personalization in Mobile Commerce

Dynamic Yield

PresentationsWhy do retailers struggle to drive conversions on mobile? The post The State of Personalization in Mobile Commerce appeared first on Dynamic Yield.

Understanding Product Recommendations

Dynamic Yield

PresentationsInsights from powering tens of millions of recommendations. The post Understanding Product Recommendations appeared first on Dynamic Yield.

Mobile Personalization: A $169 Billion Opportunity

Dynamic Yield

PresentationsMobile must become a top priority for any revenue-driven business. The post Mobile Personalization: A $169 Billion Opportunity appeared first on Dynamic Yield.

The Search For US Tech Talent Will Get Harder And More Costly In 2019

Forrester eCommerce

Forrester has just published our forecast for US tech employment and compensation (see “US Tech Talent Market Outlook: Low Unemployment And Rising Wages Present New Challenges for CIOs“). It has some foreboding news for CIOs and for tech vendors: tech talent will be harder to find and more expensive over the next two years. The […