Forrester eCommerce

SEPTEMBER 17, 2018

The Forrester Wave™: Enterprise Service Management, Q3 2018, is live! Take IT service management, add the age of the customer, stir in some employee experience (EX) and a healthy dose of low/no-code platform, and voilà! Enterprise service management (ESM)! Or if you prefer a more traditional description, we define ESM as: Extending IT service management […]. age of the customer IT process automation IT service management (ITSM) IT services

Presentation 206

Presentation Management Customer 206

BigCommerce

DECEMBER 19, 2017

A notable risk of these challenges: card-not-present fraud. Card-not-present (CNP) transactions are when the consumer does not or cannot present their physical card to the merchant at the point-of-sale. Digital commerce continues to be top of mind for online retailers.

Presentation 287

Presentation Payments Mobile Payments Mobile 287

Rishi Rawat

JULY 9, 2018

“I prefer watching a video”: “I prefer reading”: Ok, so here are the options they present: Pay attention to the first 3. One wrong word (or phrase) can injure conversions. Dyson is an amazing company. They KNOW how to market their engineering story.

Presentation 104

Presentation Accessories Marketing Article 104

BigCommerce

MAY 4, 2018

Our second speaker will detail the unique management challenges different sales and operational systems present in being united. IRCE is arguably the ecommerce industry’s biggest and most influential annual event.

Workshop 340

Workshop Presentation B2B Outdoor 340

Rishi Rawat

SEPTEMBER 25, 2017

I really like this tactic being used on ionsolar.com. It all comes down to being unexpected. So many sites put the grand total of happy customers – this is expected. People will gloss over this. Because shoppers’ brains are filtering out marketing speak.

Presentation 104

Presentation Other Marketing Customer 104

FastSpring

SEPTEMBER 11, 2018

We’re sharing everything you need to know about card-not-present transactions, their role in ecommerce, and how they can impact your digital business. Card Present vs. Card-Not-Present Transactions. Card present transactions are very common in brick and mortar stores. Transactions that capture payment details in person, at the point of sale are considered “card present”. How does Card Not Present (CNP) fraud happen?

Presentation 54

Presentation Point of Sale eCommerce Download 54

OrderDynamics

DECEMBER 8, 2017

TPMA Presents: Key Points About Omni-Channel Retailing. The post TPMA Presents: Key Points About Omni-Channel Retailing appeared first on OrderDynamics. The Toronto Product Management Association held a panel that highlighted key points about omni-channel retailing.

Presentation 62

Presentation Channel Omnichannel Management 62

Dynamic Yield

DECEMBER 11, 2014

These five KILLER conversion optimization presentations cut through the clutter. The post 5 Killer Conversion Optimization Presentations of 2014 appeared first on Dynamic Yield. With so much conversion optimization advice, it’s easy to get overwhelmed.

Presentation 39

Presentation Conversion Optimization 39

Dynamic Yield

APRIL 19, 2015

The post [Presentation] Deliver Powerful Personalized Experiences appeared first on Dynamic Yield. Learn how to plan and orchestrate your marketing personalization and optimization strategy.

Presentation 26

Presentation Marketing Customer Experience Customer 26

Dynamic Yield

DECEMBER 10, 2014

These five KILLER conversion optimization presentations cut through the clutter. The post 5 Killer Conversion Optimization Presentations of 2014 appeared first on Dynamic Yield. With so much conversion optimization advice, it’s easy to get overwhelmed.

Presentation 26

Presentation Conversion Optimization 26

Payoneer

SEPTEMBER 1, 2017

The post Teespring discusses its past, present, and future role in pre-commerce appeared first on The Payoneer Blog. Pioneering an industry: Teespring’s origins.

Presentation 32

Presentation Webinar Apparel Gifts 32

Dynamic Yield

AUGUST 22, 2017

PresentationsWhy eCommerce marketers have to look beyond ROI on Marketing spend. The post The Economics of eCommerce Conversion Optimization appeared first on Dynamic Yield.

Conversion Optimization 83

Conversion Optimization eCommerce Marketing Marketing Presentation 83

Dynamic Yield

AUGUST 17, 2017

PresentationsWhy do retailers struggle to drive conversions on mobile? The post The State of Personalization in Mobile Commerce appeared first on Dynamic Yield.

Mobile 35

Mobile Presentation 35

Forrester eCommerce

OCTOBER 9, 2018

In about a month, I will have the honor of presenting my research on The Ethics Of AI: How To Avoid Harmful Bias And Discrimination to our European clients at CX Europe 2018.

Presentation 199

Presentation Events Customer Experience Customer 199

Dynamic Yield

MARCH 2, 2017

PresentationsInsights from powering tens of millions of recommendations. The post Understanding Product Recommendations appeared first on Dynamic Yield.

Recommendation 28

Recommendation Presentation 28

Dynamic Yield

JANUARY 9, 2017

PresentationsMobile must become a top priority for any revenue-driven business. The post Mobile Personalization: A $169 Billion Opportunity appeared first on Dynamic Yield.

Mobile 31

Mobile Presentation 31

Dynamic Yield

AUGUST 21, 2017

PresentationsWhy eCommerce marketers have to look beyond ROI on Marketing spend. The post The Economics of eCommerce Conversion Optimization appeared first on Dynamic Yield.

Conversion Optimization 26

Conversion Optimization eCommerce Marketing Marketing Presentation 26

Dynamic Yield

AUGUST 16, 2017

PresentationsWhy do retailers struggle to drive conversions on mobile? The post The State of Personalization in Mobile Commerce appeared first on Dynamic Yield.

Mobile 26

Mobile Presentation 26

Dynamic Yield

MARCH 2, 2017

PresentationsInsights from powering tens of millions of recommendations. The post Understanding Product Recommendations appeared first on Dynamic Yield.

Recommendation 26

Recommendation Presentation 26

Dynamic Yield

JANUARY 25, 2017

PresentationsWhat won’t change in the months and years ahead? The post Predictions for the Future of Personalization appeared first on Dynamic Yield.

Presentation 26

Presentation 26

Dynamic Yield

JANUARY 25, 2017

PresentationsWhat won’t change in the months and years ahead? The post Predictions for the Future of Personalization appeared first on Dynamic Yield.

Presentation 26

Presentation 26

Dynamic Yield

JANUARY 9, 2017

PresentationsMobile must become a top priority for any revenue-driven business. The post Mobile Personalization: A $169 Billion Opportunity appeared first on Dynamic Yield.

Mobile 26

Mobile Presentation 26

Dynamic Yield

NOVEMBER 23, 2016

PresentationsHow and where to implement personalized recommendations in the purchase funnel. The post Improving Revenue through Dynamic Recommendations appeared first on Dynamic Yield.

Recommendation 26

Recommendation Improvements Presentation 26

Dynamic Yield

NOVEMBER 23, 2016

PresentationsHow we use our own platform to increase conversions. The post Drinking Our Own Brew on DynamicYield.com appeared first on Dynamic Yield.

Presentation 26

Presentation 26

Dynamic Yield

NOVEMBER 23, 2016

PresentationsConsumers expect shopping experiences that are tailored for them. The post Proven Personalization Wins? to Increase eCommerce Revenue appeared first on Dynamic Yield.

Consumer 26

Consumer Presentation eCommerce 26

Dynamic Yield

NOVEMBER 23, 2016

PresentationsHow and where to implement personalized recommendations in the purchase funnel. The post Improving Revenue through Dynamic Recommendations appeared first on Dynamic Yield.

Recommendation 26

Recommendation Improvements Presentation 26

Dynamic Yield

NOVEMBER 23, 2016

PresentationsHow we use our own platform to increase conversions. The post Drinking Our Own Brew on DynamicYield.com appeared first on Dynamic Yield.

Presentation 26

Presentation 26

Dynamic Yield

NOVEMBER 23, 2016

PresentationsConsumers expect shopping experiences that are tailored for them. The post Proven Personalization Wins
 to Increase eCommerce Revenue appeared first on Dynamic Yield.

Consumer 26

Consumer Presentation eCommerce 26

Forrester eCommerce

SEPTEMBER 14, 2018

Consumers enjoy the illusion of unlimited choice in products, services, and content, but there’s almost always an algorithm behind the curtain, constantly refining and defining what’s presented to her. Algorithm. It’s a buzzword you hear frequently these days. But does the average consumer understand the impact algorithms have on her life? Absolutely not.

Presentation 170

Presentation Consumer B2C Marketing 170

Forrester eCommerce

AUGUST 28, 2018

At Forrester’s upcoming Privacy & Security Europe 2018 Forum, I’ll be presenting on a topic that I’m both personally and professionally passionate about: climate change adaptation.

Presentation 170

Presentation Technology Information Customer 170

Forrester eCommerce

MAY 7, 2018

During my presentation at RSA Conference 2018 this year, I discussed what I refer to as the “Heisenberg Uncertainty Principle of Asset Management,” which states that it’s impossible to maintain an asset inventory list in a constantly evolving environment.

Management 170

Management Reference Presentation Customer 170

Retail Technology Review

DECEMBER 19, 2017

More than a quarter (27%) of Christmas shoppers find buying presents online just as stressful as going in-store

Presentation 122

Presentation Consumer 122

Forrester eCommerce

MAY 11, 2018

And building a technology road map for digital transformation presents greater difficulty than it might seem […]. Forrester defines digital transformation as harnessing digital assets to continually improve customer outcomes while increasing operational agility.

Technology 190

Technology Definition Presentation Operations 190

Forrester eCommerce

AUGUST 9, 2018

While it’s mutually beneficial for Slack and Atlassian to join forces against Microsoft, Slack’s acquisition of the Hipchat and Stride IP presents uncertainty for those customers about how and where to migrate next. […]. Atlassian recently announced a strategic partnership with (and investment in) Slack, which includes the imminent shutdown of Atlassian’s HipChat and Stride products.

Presentation 131

Presentation Customer 131

Retail Technology Review

AUGUST 1, 2017

Retailers' returns policies present critical conversions and customer retention moments in European shoppers' buying journeys, a new report from KPS, an agile transformation consultancy, reveals

Customer Retention 122

Customer Retention Presentation Customer 122

Forrester eCommerce

MARCH 22, 2018

Have you ever met an executive by chance in a hallway and they asked you about some data-to-insights work you’ve presented? And you were caught off guard and didn’t explain it well? We’ve all been there. When we come up short like that, we’re leaving money – and time – on the table. We just […].

Improvements 162

Improvements Presentation Management Marketing 162

Omnisend

SEPTEMBER 4, 2018

Omnisend is excited to present our brand-new infographic on our Ecommerce Email Marketing Statistics for 2018.

Marketing 97

Marketing Presentation eCommerce Marketing eCommerce 97

Rishi Rawat

JUNE 11, 2018

When submitting a ticket to WordPress the user is presented with an extra question ( red box in the screenshot below): Why does this matter? Because shoppers who post questions to customer service are often experiencing some level of anxiety.

Presentation 104

Presentation Customer Article 104

Omniconvert

AUGUST 30, 2017

In his presentation about CRO strategy, Paul shared how he and his team approach […].

Presentation 171

Presentation Blog 171

CPC Strategy

OCTOBER 8, 2018

Those who follow the internet retail industry are well-aware of the potential marketplace Amazon presents to both high-volume vendors and first-time business owners. Read More. The post 10 Amazon Seller Conferences in 2019 [updated] appeared first on Retail Performance Marketing Blog - CPC Strategy. Amazon Marketplace

Internet retail 55

Internet retail Presentation Blog Marketing 55

Zmags

APRIL 6, 2017

Magento Imagine 2017 has officially come to a close after three jam-packed days of thought leadership presentations, networking sessions, and some fun as well. As always, it was one of the most anticipated and widely attended ecommerce events of the year, with over 2,500 industry experts from over 45 countries coming together. With speakers like Magento CEO. The post Magento Imagine 2017 – Top 10 Tweets appeared first on Zmags. Zmags News ecommerce news events tradeshows

Magento 150

Magento Presentation Events eCommerce 150

Canonicalized

JANUARY 16, 2016

We present a thorough comparison of the two eCommerce platforms based on our knowledge. We love, hate and work with both Woocommerce and Prestashop. We break it down without any bias. Leaving all subjectivity at the door so that anyone who reads this article will be able to make an educated decision. If you had your share of bad eCommerce decisions, now is your chance to make a good move! The post PrestaShop vs. Woocommerce – What is the bottom line? appeared first on Canonicalized.

WooCommerce 187

WooCommerce Presentation Article eCommerce Platforms 187

Bryan Eisenberg

JUNE 2, 2016

I recently presented (slides below) at Conversion World. PRESENTATION DESCRIPTION: Why Has CRO Become a Dead-End? “We During this presentation you will learn: why conversion rate, an output metric, can’t be optimized like an input. If you want to be part of the solution, don’t miss this presentation. Sam Hurley ; Digital Marketing influencer and Founder of OPTIM-EYEZ , asked me the following eight questions.

Improvements 159

Improvements Presentation Arts Books 159