Forrester eCommerce
MAY 28, 2024
Thanks to TuringBots (AI and generative AI for software development), software development is on the cusp of a transformative change, one that promises to redefine the way development teams collaborate, create, and deploy applications.
Bryan Eisenberg
MAY 28, 2024
News of a Google algorithm leak has surfaced, unveiling a wealth of documents that shed light on Google Search “signals.” These records reveal an astonishing number of over 14,000 ranking factors or signals. As the community delves into these documents, conducting their own research and testing, a flood of insights is bound to emerge in the coming days.
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Retail TouchPoints
MAY 28, 2024
Last week Google announced a sweeping slate of product updates across its search, shopping and marketing interfaces at Google Marketing Live (GML), which followed an equally expansive set of updates from the Google I/O conference for developers the previous week. Chief among the dozens of new tools announced across both events was a roster of enhancements to the company’s core product, Google Search.
My Wife Quit Her Job
MAY 28, 2024
Toni and I just got back from our annual ecommerce conference that we run together called the Sellers Summit. In this episode, we discuss tips and strategies that we learned from the event. Enjoy the show! What You’ll Learn Recap of Sellers Summit 2024 Tip and strategies from Sellers Summit speakers Highlights from the event Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 years.
Fastr
MAY 24, 2024
On June 11th, the most innovative ecommerce brands will congregate in New York City at the CommerceNext Growth Show for three days of diverse speaker presentations, breakout sessions, and panel discussions. In addition to the scheduled content sure to expand your business mind, the event also provides the opportunity to connect with industry peers that will expand your network and solution providers that will expand your ability to take your brand to the next level.
Forrester eCommerce
MAY 29, 2024
You soon may be able to build an algorithm that makes algorithms work for you. Introducing the digital double: a consumer-owned, algorithmically driven AI agent.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
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Retail TouchPoints
MAY 23, 2024
Augmented reality (AR) has evolved from a novelty into a critical investment for retailers that want to capture audience attention and dollars. Businesses that offer AR-driven experiences are 41% more likely to capture consumer attention than those that do not, according to Deloitte, and 66% of consumers are interested in using this tech while shopping.
RetailWire
MAY 28, 2024
Battling the prolonged effects of inflation, major retailers such as Target and Walmart have already reduced grocery prices to attract customers, and Amazon has now joined the list in pursuit of the same goal.
Salsify
MAY 28, 2024
Brand storytelling helps shape the perception of your brand and build loyalty. A great brand story — including your origin and history, unique selling point, and values — will set you apart from the competition and develop deep, meaningful connections with shoppers.
Forrester eCommerce
MAY 28, 2024
Whilst RSA everyone is digesting RSA , I finally had the time to sit down and gather my thoughts on InCyber Forum Lille 2024. This was my first time visiting, one of over 20,000 visitors from over 100 countries.
Speaker: Jason Cottrell and Brian Walker
The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.
RetailDive
MAY 28, 2024
The discounter has recently reviewed its underperforming Family Dollar business, shifted its pricing strategy and overhauled its leadership.
Retail TouchPoints
MAY 28, 2024
Capital One Financial and Walmart have officially ended a partnership that had designated Capital One as the exclusive issuer of Walmart consumer credit cards. The companies first teamed up in 2019 after Walmart chose not to renew its deal with Synchrony Financial, but the partnership hit a rough patch in 2023 when Walmart filed a lawsuit to exit its contract early, alleging that the financial institution was falling short on customer service requirements.
RetailWire
MAY 27, 2024
National Hamburger Day 2024 is just around the corner, falling on Tuesday, May 28. This beloved day caps off National Hamburger Month, offering burger enthusiasts a variety of deals and free food options across the country. Here’s a roundup of some of the best offers available for National Hamburger Day.
Salsify
MAY 29, 2024
Product pages may seem simple at the surface: a page title, a short description, a few bullet points, and a photo or two showing shoppers what would appear on their doorstep if they clicked “buy it now.
Speaker: David Nisbet, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
MAY 28, 2024
My colleagues Andras Cser, Jeff Pollard, and I recently released new research on a hot topic: cloud detection and response.
RetailDive
MAY 29, 2024
The plaintiffs, including the National Retail Federation, filed a lawsuit in the same court that enjoined an Obama-era overtime rule, saying “the Department has done it again.
Retail TouchPoints
MAY 24, 2024
The Consumer Financial Protection Bureau (CFPB) has issued an interpretive rule confirming that buy now, pay later (BNPL) lenders are in essence credit card providers, meaning they will be required to provide consumers with legal protections and rights, including in cases of disputed charges and issuing refunds. BNPL is “often used as a close substitute for conventional credit cards,” according to a CFPB press release.
RetailWire
MAY 25, 2024
Citigroup is set to bring 600 of its U.S. employees back to the office full-time, signaling a shift in Wall Street's work culture as regulatory requirements tighten. This move comes as the Financial Industry Regulatory Authority (FINRA), the primary watchdog for U.S. brokerage firms and exchange markets, prepares to reinstate pre-pandemic rules to monitor workplaces effectively.
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ROI Revolution
MAY 29, 2024
Welcome to our May 2024 SEO News Recap! This month, we cover Google’s latest updates to the Knowledge Graph, an important update to how Google classifies video pages, Google’s enforcement of their site reputation abuse policy, and more. Jump to each May 2024 SEO News Recap news topic using the links below: Recovering from the Helpful Content Update: What to Expect About Google’s 2024 E-E-A-T Knowledge Graph Update Google Deindexed Many Pages in February 2024 Google is Deindexing Non-
Forrester eCommerce
MAY 23, 2024
There was a time when automatic call distributor (ACD) systems and customer relationship management (CRM) systems did very different things, with some integration but no real overlap. In the support world, CRM systems managed tickets and customer details, while ACD systems connected callers to agents and managed interactions.
RetailDive
MAY 23, 2024
The company said it could expand its global fleet by 1,300 or more additional stores in coming years, spurred in part by department store closures.
Retail TouchPoints
MAY 23, 2024
Ebay , the OG of online resale, has released its fourth annual Recommerce Report highlighting what many of us already know anecdotally — that the sale of secondhand goods is growing across categories and channels, especially as economic conditions continue to push consumers to seek out value pricing. In fact, saving money was the number one reason consumers indicated for purchasing “pre-loved” goods, with 62% ranking it as their top driver, followed by: Sustainability /environmental benefits ( 2
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
ESW
MAY 29, 2024
The global ecommerce landscape is full of opportunities for businesses to broaden their horizons beyond domestic borders. However, venturing into the international market presents a myriad of challenges—from navigating complex logistics to ensuring a seamless customer experience across diverse cultures. One of the easiest ways to streamline ecommerce expansion (and set your brand up for long-term international success) is to enlist partners who specialise in the areas of direct to consumer (DT
RetailWire
MAY 23, 2024
In a significant development marking the end of an era, the city of Oakland has agreed to sell its stake in the stadium that has been home to the Oakland Athletics since 1968.
Forrester eCommerce
MAY 24, 2024
Enterprise Architecture Management Suites Are An Architect’s Ally Enterprise architecture management suites (EAMSes) are fundamental to running a successful architecture practice. EAMS tools are being used to help architecture teams manage architecture risk, reduce cost, and support organizations in proactively managing their technical debt.
Practical eCommerce
MAY 27, 2024
Data from Search Console can seem overwhelming. These three tools can help. The post Chrome Extensions for Search Console appeared first on Practical Ecommerce.
Retail TouchPoints
MAY 24, 2024
Walmart+ has added a new membership benefit designed to appeal to the more than 75% of its members who are pet owners: 24/7 veterinary telehealth services offered in partnership with Pawp. The retailer piloted the offering last year and it became the loyalty program’s most successful limited-time offer of 2023. Key features of Pawp for Walmart+ members include: Free pet telehealth service, saving members $99 annually on the cost of a standalone Pawp membership; Expert support from a team includi
Wiser
MAY 28, 2024
In today’s retail landscape, understanding and strategically enhancing brand share and market share are essential for success. This deep dive will split into two detailed posts, focusing separately on the unique strategies for in-store and online channels. Part 1: Optimizing Brand Share In-Store Brand Share focuses on the performance of your products within a specific category.
RetailWire
MAY 25, 2024
BARK Air has taken a significant step in revolutionizing pet-friendly travel by launching its first-ever cross-country flight exclusively for dogs and their owners. On Thursday, the innovative airline completed a historic journey from Westchester County Airport near New York City to Van Nuys Airport in Los Angeles. This milestone event marks the culmination of a decade-long effort to create an airline designed entirely with dogs in mind.
Forrester eCommerce
MAY 24, 2024
Earlier this month at Forrester’s B2B Summit, there were a couple of common threads that ran through the keynotes: the need to 1) put the customer at the center of everything we do and 2) break down silos between cross-functional teams – aligning to enable buyer and customer value.
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The linear flow of make > use > dispose is unsustainable. Not only is it at odds with the realities of modern society, but it also fails to meet evolving demands from consumers and regulators. Linear is out. Circular is in. Going circular is not an overnight switch. It requires forward planning and data-driven decision-making. In this ebook, you’ll see how the right technology can help brands and manufacturers secure the product data governance they need to power this circular transition.
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