Forrester eCommerce

OCTOBER 18, 2023

Every year, Forrester convenes a group of clients who critique our strategy, give us feedback on our services, and review new products we are developing. Over the last 25 years, the Board of Clients has been extraordinarily influential, guiding us into a better future and helping us avoid unforced errors.

Books 433

Books 433

My Wife Quit Her Job

MAY 1, 2023

Michael is the founder of PromoteABook.com, where he assists authors in launching their books onto the New York Times Bestseller list. He has successfully launched 124 consecutive books onto national bestseller lists and has over a thousand number-one Amazon titles to his credit.

Books 296

Books Blog 296

Retail TouchPoints

MARCH 1, 2024

Books-A-Million is celebrating National Read Across America Day by offering same-day delivery to locations nationwide. To place an order, customers can visit booksamillion.com and select the “Same-Day Delivery” option during checkout for thousands of in-stock products, including top-selling books, toys, games and collectibles.

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Books Toys Fulfillment Games 273

My Wife Quit Her Job

MAY 12, 2023

Most of you know that for the past 3 years, I’ve been working on a book called The Family First Entrepreneur which is being published by Harper Collins. Welcome to a new segment of the show called Family First Fridays.

Books 296

Books 296

Retail TouchPoints

SEPTEMBER 7, 2023

Books-A-Million will leverage its 231 stores to offer same- and next-day delivery using the white label Walmart GoLocal service, which Walmart introduced in August 2021. In the coming weeks, Books-A-Million will roll out the service nationwide, beginning in the Southeast and Midwest markets. Orders placed before 3 p.m.

Books 264

Books Toys Fulfillment Omnichannel 264

My Wife Quit Her Job

MAY 15, 2023

Jeff is an accomplished author and the founder of Fresh Complaint, a company that helps authors turn their books into bestsellers. Jeff is an accomplished author and the founder of Fresh Complaint, a company that helps authors turn their books into bestsellers. Jeff was a key player in shaping my book, 'The Family First Entrepreneur'.

Books 296

Books 296

My Wife Quit Her Job

MAY 19, 2023

Welcome to Family First Fridays which is a new segment of the podcast named in honor of my book, The Family First Entrepreneur. Last night, I held my very first book signing at the Books Inc. Welcome to Family First Fridays which is a new segment of the podcast named in honor of my book, The Family First Entrepreneur.

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Books Other 295

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals.

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Books Merchant Services Payment Services Customer 245

Retail TouchPoints

JUNE 30, 2023

He settled on books for the simple reason that “there are more items in the book category than there are items in any other category by far,” as he explained in a 1997 interview (way back when he still had hair). You can go down to Goodwill, buy 100 books, list them on Ebay, no one will stop you,” said Goldstein.

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Books Other Customer Operations 278

Retail TouchPoints

NOVEMBER 4, 2024

A successful strategy for any seasonal business is building up repeat clients by thinking forward and pre-booking them for future services. While providing services during the summer, businesses should remind and book them for winter services. Lastly, businesses should work to embrace technology.

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Books Mobile Operations Document 272

Retail TouchPoints

NOVEMBER 22, 2024

Martha Stewart, Jennifer Hudson, Eva Mendes, and Kimberly Schlapman of the country music group Little Big Town will each host live shows showcasing a curation of Amazon’s Black Friday deals , from books to music to housewares. “TalkShopLive and Amazon Live both lead video commerce in the U.S.,

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eCommerce Books Channel Customer 277

Retail TouchPoints

NOVEMBER 1, 2024

They’ll also find a selection of customer favorites and trending products from Amazon’s seasonal Holiday Kids Gift Book. “With the Virtual Holiday Shop, we are excited to transport shoppers into a new immersive experience where they can browse the most coveted gifts and toys of the season.” ”

Toys 290

Toys Gifts Small Business Retail Books 290

Retail TouchPoints

DECEMBER 2, 2024

In 1982, Martha Stewart made her entrance onto the mass-market stage with the publication of her book, Entertaining. Her first book, Entertaining , was a runaway hit because it wasn’t just another cookbook (which, by the way, was what her publishers wanted). Image courtesy Amazon “It was really three books in one,” recounted Stewart.

Magazine 162

Magazine Books Social Media Consumer 162

Retail TouchPoints

NOVEMBER 20, 2024

With the launch of this new ecommerce platform, we’re making it simpler than ever to help fulfill wishes and spread holiday joy.”

Toys 276

Toys Operations eCommerce Gifts 276

Forrester eCommerce

OCTOBER 17, 2024

Every year for the last 26 years, Forrester has convened its Board of Clients — a group of clients (pic to the left) who advise us on our strategy, new products, and research agenda. These meetings have had extraordinary impact on our voyage — helping us to continually improve and to meet the high standards […]

Books 221

Books Improvements 221

Retail TouchPoints

JANUARY 10, 2025

Customers with current Experiences bookings will receive full refunds of the costs paid to REI. Shared employees, who split their time between Experiences and the retailers stores, will have the opportunity to explore continued employment with their managers.

Outdoor 274

Outdoor Travel Apparel Books 274

Forrester eCommerce

MAY 25, 2021

Don’s major books Managing the Design Factory and The Principles of Product Development Flow remain go-to reading for […]. Notes: Don Reinertsen is one of the most influential voices in Agile methods.

Books 488

Books Management Customer 488

Forrester eCommerce

AUGUST 27, 2021

He recently published his third book, “Small Actions Big Difference”, in which […]. Zoffer Chair in Sustainability and Ethics at the Katz Graduate School of Business, University of Pittsburgh. He is a world-renowned expert in business strategy innovation aimed at increasing both business and social value.

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Books Customer 448

Forrester eCommerce

SEPTEMBER 13, 2023

Having only attended public school with traditional instruction formats, I was confused and then deeply concerned by sitting around a table with 12 classmates and the professor, discussing the classic books assigned. The whole experience was so foreign because, to me, […]

Seminar 447

Seminar Customer Books Marketing 447

Forrester eCommerce

MARCH 2, 2021

Pretty soon, we’re going to start booking business travel again, but after the initial endorphin release, how much will we have learned from selling in a WFH world? In his latest blog post for Forrester, Peter Ostrow shares his thoughts on how sales leaders can find the right balance of the “next normal.”.

Travel 442

Travel Books Blog Management 442

Forrester eCommerce

JANUARY 13, 2022

Recurring Revenue Models Amplify The Already Urgent Need For A Strong Start A dollar booked in January is worth exponentially more in revenue than a dollar booked in December. This is particularly true for businesses with a subscription/recurring revenue model.

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Books Subscription Customer 370

Forrester eCommerce

NOVEMBER 18, 2021

In his upcoming book “Winning On Purpose” and his co-authors Darci Darnell and Maureen Burns introduce a new metric: Earned Growth. They previewed the book and their idea in a recent HBR article. Fred Reichheld, one of the creators of Net Promoter Score (NPS), has done it again.

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Books Article Customer 370

Groove

OCTOBER 14, 2024

Reach out to Groove Commerce today to book a consultation and learn more about how we can help. Your digital marketing agency can work with you to develop CTR strategies for paid ads and identify the right methods to increase CTR for email marketing campaigns.

eCommerce Marketing 350

eCommerce Marketing Outdoor eCommerce Improvements 350

365 Retail

OCTOBER 28, 2024

The 15 brands that have renewed at Merry Hill this year span its diverse line-up, including British book retailer Waterstones, which covers two floors near the flourishing Leisure Quarter. The post Merry Hill Pens Book Deal as Waterstones Becomes 25th Brand to Invest in the Destination in 2024 appeared first on Retail News and Events.

Books 62

Books Leisure Management Beauty and Health 62

RetailWire

MAY 14, 2025

The move notably positions the company into direct competition with other established travel booking businesses such as Tripadvisor, Booking.com, Viator, and GetYourGuide, as TechCrunch pointed out. Todays travel activities offer no real connection to the city youre visiting, said Chesky.

Payment Services 52

Payment Services Books Travel Outdoor 52

Retail TouchPoints

NOVEMBER 22, 2024

Other areas of focus as retailers look to balance their books included reducing theft ( 34% ), decreasing employee turnover ( 34% ) and measuring employee performance ( 32% ).

Management 278

Management Retail Merchant Services Operations 278

My Wife Quit Her Job

NOVEMBER 7, 2022

His book “Recession Proof Grad” was one of my favorites and his bestselling book “Play For A Living” was referred to by Tony Robbins as the cure to all stress. Charlie is a best-selling author who has worked with many entrepreneurs such as Tim Ferriss, Ramit Sethi, Seth Godin and Tucker Max.

Books 296

Books Reference 296

Retail TouchPoints

JANUARY 2, 2025

For better or worse, 2024 is now in the books, but we cant resist one more look back. The Retail TouchPoints editors have identified 10 of the most-read news stories this past year many of which exemplify key trends that will continue to resonate throughout 2025.

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Retail Payments Payment Services Supplies 278

Retail TouchPoints

DECEMBER 12, 2024

Examples in action: A streaming service partners with a travel booking platform to offer downloadable shows and movies tailored for travelers, enhancing the journey experience while creating a seamless connection between entertainment and travel planning.

Travel 173

Travel Books Accessories eCommerce Technology 173

Forrester eCommerce

JULY 25, 2022

The book was based on a dozen years of research conducted by Forrester’s CX research team up to that time. Recently I looked back ten years to the publication of Outside In, a comprehensive take on customer experience that I co-authored with Kerry Bodine. Although a lot has changed in the last 22 years, I […].

Books 74

Books Customer Experience Customer 74

My Wife Quit Her Job

JUNE 15, 2023

Welcome to another Family First Friday in honor of my Wall Street Journal bestselling book, the Family First Entrepreneur. Welcome to another Family First Friday in honor of my Wall Street Journal bestselling book, the Family First Entrepreneur.

eCommerce 296

eCommerce Books Other 296

My Wife Quit Her Job

FEBRUARY 13, 2023

He is also the author of several New York Times, Wall Street Journal, and USA Today bestselling books, including Platform, Living Forward, Your Best Year Ever, Free to Focus, and his newest book, Mind Your Mindset. Michael has scaled multiple companies over the years, including a $250M publishing company with 700+ employees.

Books 296

Books 296

My Wife Quit Her Job

JANUARY 2, 2023

James’ most recent book, Atomic Habits, hit the New York Times bestseller list and the last time I checked, it was the #8 best-selling book on all of Amazon. James’ most recent book, Atomic Habits, hit the New York Times bestseller list and the last time I checked, it was the #8 best-selling book on all of Amazon.

Books 296

Books 296

My Wife Quit Her Job

OCTOBER 3, 2023

John is a New York Times bestselling author of eight books, including his latest book called All It Takes Is A Goal. John is a New York Times bestselling author of eight books, including his latest book called All It Takes Is A Goal. Today I am thrilled to have John Acuff on the show.

Books 296

Books Events 296

My Wife Quit Her Job

APRIL 7, 2025

The Family First Entrepreneur – Purchase my Wall Street Journal Bestselling book and receive […] The post 586: AI Just Replaced Your Entire Marketing And Graphic Design Team. It’s small and intimate and you’ll learn a ton! Click Here To Grab The Recordings. Heres Whats Happening appeared first on MyWifeQuitHerJob.com.

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Marketing Books eCommerce 194