Retail TouchPoints

MARCH 10, 2025

Employees at a Barnes & Noble store in Bloomington, Ill. have ratified a new three -year contract under the aegis of the Retail, Wholesale and Department Store Union (RWDSU), joining unionized workers at three New York City bookstores, including the companys flagship Union Square location.

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Retail TouchPoints

NOVEMBER 15, 2024

Saks Fifth Avenue’s parent company, HBC , announced its plans to acquire competing luxury department store Neiman Marcus in July 2024 for $2.65 Although the luxury department store is cutting back on the light show, it will continue its holiday windows tradition and add the usual seasonal design touches indoors.

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Retail TouchPoints

MAY 27, 2025

Liu is reportedly planning to launch a new department store concept aimed at a broad, multicultural Canadian audience, according to reporting in Retail Insider and other media outlets.

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Retail TouchPoints

DECEMBER 10, 2024

Regal Brands Global , the new owner of iconic department store brand Lord & Taylor , plans to relaunch it as a discount luxury ecommerce platform in 2025. The site will offer designer goods and Lord & Taylor-branded products, according to reporting in Business of Fashion and other media outlets.

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eCommerce Department Stores Fashion eCommerce Platforms 286

Retail TouchPoints

MARCH 18, 2025

Still, scripted television is a new realm for the department store, and certainly not the kind of project that most retailers would take on. For several years now Macys has been working to prove its own resilience as the department store sector undergoes massive upheaval.

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Retail TouchPoints

DECEMBER 17, 2024

The integration will allow customers to see the availability of products at their local Bloomingdales stores while browsing their preferred brand’s website. Example of the Lucky integration. ” As parent company Macys Inc. fends off new activist investors , Bloomingdales remains a stronghold for the group.

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RetailDive

JUNE 12, 2025

Published June 12, 2025 Daphne Howland Senior Reporter post share post print email license A Nordstrom Rack location across from the department store's Seattle flagship. Other department stores are also pushing further into off price. The department stores are hardly the only ones expanding in the space, however.

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Retail TouchPoints

NOVEMBER 26, 2024

The department store retailer announced the C-suite change along with its financial results for Q3, which ended Nov. drop compared to the same period the previous year, with comparable store sales falling by an even larger percentage, 9.3%. Kohl’s has named Ashley Buchanan, CEO of Michaels , as its new CEO, effective Jan.

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Retail TouchPoints

DECEMBER 23, 2024

based companies, will take the storied luxury department store private in an all-cash deal valued at approximately $6.25 Members of the Nordstrom family along with Liverpool , a Mexican retailer that has recently been expanding relationships with U.S.-based ownership of the company and 49.9% to Liverpool.

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Retail TouchPoints

NOVEMBER 13, 2024

Shoppers would park on one side, entering the mall and passing smaller shops on their way to the large department stores. His portfolio of work represents all corners of the globe and a spectrum of retail-driven product types, including retail stores, department stores, shopping centers, master planning, and mixed-use developments.

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Games Food and Beverages Retail Department Stores 262

BigCommerce

JULY 24, 2020

Picture the inside of a plush department store. Above you, sparkling full-gamut LED lights illuminating the scene. To your left,…

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Department Stores eCommerce eCommerce Marketing Marketing 404

Retail TouchPoints

JANUARY 20, 2025

Department stores may face large amounts of packaging materials, unsold goods and returned items, while ecommerce retailers often deal with higher volumes of cardboard boxes, bubble wrap and plastic packaging.

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Retail TouchPoints

DECEMBER 10, 2024

To address this problem, Barington believes Macys should form a separate real estate subsidiary to optimize the value of its real estate portfolio as well as significantly reduce capital expenditures , following the example of its department store peer Dillards. (In

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Department Stores Operations Recommendation Improvements 297

Retail TouchPoints

JANUARY 2, 2025

Alibaba had sold its Intime chain of department stores in December 2024 at a shareholder loss of $1.3 Alibaba plans to sell its stake to private equity firm DCP Capital even though the asset disposal will lead to a $1.8 billion loss for its shareholders.

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Retail TouchPoints

JULY 5, 2024

Marking the culmination of nearly seven years of on-again, off-again negotiations, HBC , parent company of Saks Fifth Avenue and Bergdorf Goodman , will acquire another storied luxury department store brand, Neiman Marcus , for $2.65 Current Saks.com CEO Marc Metrick will become Saks Global’s new CEO.

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Department Stores Banking Technology Operations 306

Retail TouchPoints

MARCH 26, 2025

FedEx Faces Off Against Amazon, UPS The inclusion of Kohls as a dropoff site for the new FedEx program comes as the department store retailer, which has had a long-time partnership with Amazon to accept returns in its stores, has reportedly stopped accepting them in some locations.

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Department Stores Supplies Customer Experience Presentation 162

Retail TouchPoints

APRIL 3, 2025

When retailers closed stores, however, online sales in a given area decreased by 11.5%, with some categories including home (32.2%) and department stores (26.1%) seeing even greater declines. Emerging retailers saw even greater gains, of 13.9%.

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Forrester eCommerce

SEPTEMBER 6, 2019

The strangest retail news of the summer has been Le Tote’s “purchase” of the storied (but tired) department store Lord + Taylor. The acquisition bucks the trend of offline brands buying digitally native companies (think PetSmart buying Chewy), but there are a number of other puzzling elements about this deal.

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Department Stores Other Retail Customer 352

RetailDive

OCTOBER 7, 2024

The segment is undergoing a quiet shakeup in 2024, with major players pursuing varying degrees of change to their operations.

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Retail TouchPoints

OCTOBER 16, 2024

Another compelling example comes from a leading department store that implemented AI pricing across its physical and digital channels. In the test group of brick-and-mortar stores, the AI solution led to a 13% increase in new and existing customers while boosting basket-level revenue by 4%.

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Consumer Retail Recommendation Customer Loyalty 306

Retail TouchPoints

FEBRUARY 16, 2022

The announcement of the expansion of Sephora at Kohl’s comes as the department store chain continues to battle with investors over the company’s path forward. The introduction of Sephora at Kohl’s has been a major part of transforming and simplifying Kohl’s entire store experience, and according to Kohl’s, it’s working.

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Department Stores Customer Retail 297

Steve Dennis

DECEMBER 30, 2024

This years prediction was about how retails tale of two cities in many areas (malls, store formats, etc) was picking up. Department stores were down big time, as were most big ticket categories. TJX, Abercrombie & Fitch, Warby Parker). GRADE: A AI: This time its personal.

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Retail TouchPoints

NOVEMBER 12, 2024

Iconic British department store Harrods has partnered with the Global-e international ecommerce platform to improve its online operations in more than 200 markets worldwide and offer customers elevated, localized shopping experiences.

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Payment Services eCommerce Department Stores Shipping Costs 147

Retail TouchPoints

APRIL 19, 2024

The Nordstrom board made clear that forming the committee was no guarantee that the department store retailer would pursue “any particular transaction or other strategic outcome,” according to a company statement. However, the committee has retained Morgan Stanley & Co.

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Retail TouchPoints

FEBRUARY 14, 2025

store last month , with another five in development and plans to eventually operate 50 locations in the region. Additionally, Kurt Geiger operates footwear concessions inside luxury and premium department stores in the UK, including Harrods and Selfridges , where it sells both its own and third-party brands.

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Retail TouchPoints

JULY 27, 2022

The introduction of Clinique’s science-focused skincare retail concept at Macy’s was made during a time when the department store retailer is exploring new approaches to its store design through partnerships with other brands.

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Toys Department Stores Recommendation Technology 284

Retail TouchPoints

APRIL 9, 2021

rejected the opportunity to join the Retail, Wholesale and Department Store ( RWDSU ) union. In a surprisingly lopsided outcome, workers at BHM1, the Amazon fulfillment center in Bessemer, Ala., million people worldwide with more than 950,000 workers in the U.S.

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Retail TouchPoints

DECEMBER 13, 2021

A new range of Forever 21 fashions has debuted at 100 JCPenney stores across the U.S. The move marks the latest bid by the perennially challenged department store chain to turn around, by bolstering its appeal with teens and young adults. JCPenney isn’t Forever 21’s first foray into department stores. and online.

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Department Stores Fashion Management Operations 299

Retail TouchPoints

SEPTEMBER 29, 2023

Kohl’s has hired a new Senior EVP and Director of Stores to help improve brick-and-mortar sales and productivity. Fred Hand, who has deep experience with discount and department store brands, is now overseeing the retailer’s 1,100+ stores, store operations and experience, loss prevention and store experience and design functions.

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Department Stores Omnichannel Operations Improvements 264

Retail TouchPoints

MAY 20, 2022

“Loyalty to those stores used to be 100% — a top customer would go to Neiman Marcus for everything and not go anywhere else. But come 2006, 2007 we really started to see that loyalty go away, and the bigger piece of it was [that] fewer people were going into department stores overall.

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Omnichannel Department Stores BigCommerce Fashion 275

Retail TouchPoints

FEBRUARY 9, 2024

In late 2022, Neiman Marcus Group (NMG) entered a long-term agreement with Farfetch that saw the marketplace invest $200 million in the department store chain. The moves by Neiman and Kering follow the contentious sale of Farfetch to South Korean ecommerce company Coupang , which was completed on Jan.

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Department Stores Fashion eCommerce Operations 278

Retail TouchPoints

MARCH 3, 2023

Nordstrom will shutter its six full-line department stores and seven Nordstrom Rack stores in Canada, along with its Canadian website , in a move that is expected to save the retailer $35 million in EBIT in fiscal 2023 compared to fiscal 2022.

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Retail TouchPoints

OCTOBER 23, 2023

The company also develops private label brands for a range of retailers, including mass merchants, department stores, off-price retailers and chain stores in the U.S. Almost Famous also has been the exclusive licensee of Madden NYC apparel since its launch in 2022. “We For the 12 months ending Sept.

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Apparel Department Stores Fashion Channel 253

Retail TouchPoints

MARCH 15, 2021

Known as the oldest department store in the U.S., Saadia added that he is putting together a team of at least 40 merchants, IT, operations and finance experts to lead the next chapter of the department store, and is actively on the hunt for a President. Lord & Taylor has had a rocky couple of years.

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Department Stores Apparel Retail Fashion 279

Retail TouchPoints

OCTOBER 8, 2024

Department store retailer Belk has debuted the Belk Media Network using technology from Criteo , offering brands and agencies access to its audience of high-earning, predominantly women shoppers via ads on its owned-and-operated properties.

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Department Stores Retail Operations Technology 263

Retail TouchPoints

JUNE 16, 2021

Hudson’s Bay is betting that attracting younger Gen Z and millennial shoppers will be essential for staying relevant and reinventing the department store category. The retailer and Forever 21 , working through YM Inc.,

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Department Stores Fashion Retail Consumer 264

Steve Dennis

NOVEMBER 18, 2024

two iconic Chicago department stores founded in 1852 and 1854, respectively. I know that I probably write and speak about the decline of US department stores too much, but it is a familiar and easy-to-understand example and one that shows the harsh impact of failure to address profound shifts.

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