INDUSTRY INSIGHTS YOUR PEERS ARE READING
Wagner, Lustre There were more than 2,000 store closings in 2017. But retail stores are part of the character of the streets we walk every day. Is a “wellness” floor in a department store a magnet for people like this group of consumers? By Erica Baird and Karen E. MORE
Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience. The technology helps enable a digital in-store experience that can drive more business. MORE
I was an executive at Neiman Marcus, and many of us on the senior leadership team were attending the grand opening of our new store at the Shops of La Cantera in San Antonio, Texas. Nordstrom has leveraged its core with new stores in Canada and New York City. MORE
Every single retail store in the US to close permanently by month’s end. Stop blaming Amazon for department store woes. Department stores aren’t going away, but 3 big things still need to happen. The store closing panacea. As is my tradition, here’s my annual recap of my 2017 posts that got the most traffic. Once again my April Fool’s Day one easily grabs the top position. MORE
As I have written about before , the moderate department store sector was in decline long before Amazon was anywhere close to being the force it is today. In fact, to put a point on this, in the face of Kohl’s and Penney’s negative store comps, TJX posted strong increases. MORE
Macy’s incoming CEO Jeff Gennette revealed at the Bank of America Merrill Lynch Consumer & Retail Technology Conference last week that the department store plans on making significant changes to its struggling brick-and-mortar presence. Recently, this same store was slashed in half. MORE
Macy’s just launched Story concept shops in 36 stores across the United States. The new “narrative-driven retail experience” occupies about 1,500 square feet in most stores. MORE
Owned retail store : 24.7%. In 1879, British stores began dedicating areas to ‘Santa Land’ where customers could wander around immersed in Christmas scenery. Did Coca-Cola create the modern day Santa Claus? Is Mr. Potato Head responsible for reshaping holiday TV advertising? MORE
To service this higher level of commerce in burgeoning urban centers, the department store was born. The department store was the first iteration of what we now consider modern retail shopping. While the comforts of the modern age found their way into the urban department stores of London, Paris, and New York, residents of smaller cities and towns were at the mercy of the general store. Evolution of Retail. MORE
Sears catered to this new target group by building department stores in urban working-class neighborhoods across the country. However, they are particularly disruptive to customer experiences, store formats and logistics. This brings us to store formats. MORE
Not only have they been swept up in the long-term decline of the moderate department store sector, but they also hemorrhaged huge amounts of market share during Ron Johnson’s failed re-boot. Store closings muddy the picture. Both Penney’s own store closings and those of competitors put pressure on pricing as stores liquidate merchandise. Amazon clearly has its eyes set on growing market share in traditional department store categories. MORE
Then Kohl’s followed up with a similarly surprising upside report that led some to conclude that maybe, just maybe, the long-beleaguered department store sector might be seeing a resurgence or—dare we say it out loud?—the Without this shift, same-store sales would have increased only about 1.7% Penney and Sears ( and now Bon-Ton ) have been leaking volume through store closings and comparable store sales declines. MORE
When we look at the retail landscape today, we see what boils down to three broad tiers of store success: – Tier 3 – Struggling: This tier is reserved for traditional, slow-to-adapt department stores. MORE
According to a 2017 Deloitte study , older sales channels, such as department stores, are being challenged by online sales and specialty stores. MORE
Like their brethren, the two new locations—one at The Greenwich Lane in the West Village, the other on the Upper East Side—will carry no merchandise and are tiny compared with the typical mall-based Nordstrom department store. MORE
Drive around any major city and you’re likely to encounter quite a few mattress specialty stores, the most prominent being Mattress Firm with over 3,000 locations in the U.S. Department stores like Macy’s and JC Penney also have significant mattress businesses. MORE
When it comes to department stores and marketplace retailers, digital truly is the divide. It’s easy for department stores to get caught up in Shiny Object Syndrome, ignoring the fundamentals in favor of the bells and whistles like smart fitting rooms and augmented reality displays. MORE
I purchased a dress for my daughter’s wedding from a major department store retailer, then was retargeted online with a 40% discount offer. I reached out via online customer service and was told they couldn’t help me because I had bought the item in-store. MORE
By Gil Larsen, Blis More than 5,000 stores closed their doors in 2017, and this year looks set to surpass it with 1,500 more closures already. But then there are the others, the stores that are always busy and buzzing with browsers. MORE
in July 2018, equalling the amount spent in UK department stores. Figures from the Office of National Statistics (ONS) have revealed that online spending continued to increase to reach a new record proportion of all retailing at 18.2% Internet Retailing Critical Issues MORE
The path to purchase has become a complex fusion of multiple channels and devices, and many stores are struggling to keep up. Remaining store space will be used to reinforce the store as a “destination,” offering a point of differentiation from competitors. MORE
Amidst reports that holiday spending was up nearly 4.9% , some optimism about the American moderate department store sector has started to creep back in. Tighter inventories, store closings and other expense reductions should lead to year-over-year profit improvements. As I pointed out several months ago , at least two major things must happen before any optimism about the prospects of any of the middle market department store brands is warranted. MORE
Glenn Taylor, Senior Editor: While they’re not entirely out of the woods yet, the turnaround of experienced by major department stores, including Macy’s , Kohl’s , Nordstrom and Dillard’s , has been impressive. Last week, the RTP. MORE
It’s been a long, slow slide for department stores. In addition, Sycamore looks to be picking at the carcass of Bon-Ton Stores and Lord & Taylor is selling its iconic Manhattan flagship to WeWork. MORE
of consumers planned to make Father’s Day related purchases, 39% will shop for gifts in department stores and 34% will shop online. Amazon Introduces a Visual Search Tool. MORE
Last week we had five major department stores report their quarterly earnings: Macy’s , Kohl’s , Nordstrom , Dillard’s and JCPenney. The main reason is that department stores failed to innovate. There is no fundamental reason why any given department store cannot not have a viable operation with hundreds of physical locations, particularly when we realize that some 80% of all products in core department store categories are purchased offline. MORE
Uberall, the Berlin-headquartered location marketing technology specialist, has announced the findings of its research into the accuracy of online location search results of the UK’s largest department stores. Critical Issues Internet Retailing MORE
department stores reported earnings recently, a certain level of ebullience took hold. Given how beaten down the moderate department store sector has been, a strong quarter or two might seem like cause for celebration–or at least guarded optimism. As most U.S. MORE
Nike has forged a strong direct-to-consumer (DTC) push, aiming to cut product creation cycle times in half and uniting its web site, stores and digital products under a single team called Nike Direct. In another case that feels like déjà vu, department stores are falling on the sword. “If MORE
Once upon a time, private label clothing brands would first design clothes, market them, find buyers at department stores and chain retailers, fulfill orders, plan logistics to accommodate demand, and distribute to physical stores. MORE
In 1924, Macy’s welcomed the world’s largest department store with their first parade in New York City. Macy’s employees dressed up and marched alongside animals borrowed from the Central Park Zoo, leading a giant Santa Claus for 6 miles from Harlem to the store at Herald Square. MORE
‘With a repeal of net neutrality, the social platforms may have the capability of becoming the new department stores,’ said Sarah Engel, chief marketing officer of DynamicAction. ‘Besides Amazon, they may become the only ‘department stores’ that can afford to offer the selection of amazing brands that rotate quickly enough to satisfy the consumers’ desires.’ MORE
Throwing constant promotions at consumers without differentiating the offerings is one of the main reasons the department store sector fell so far behind in recent years. In less than a week, Amazon Prime Day will toss the retail world into a mid-summer frenzy. MORE
The Department Store’s Bright Future Department Stores Can Enjoy a Bright Future. Department stores must change to survive and thrive fierce competition from brands’ direct to consumer initiatives. MORE
From online shopping with free overnight shipping to department stores opening on holidays, the retail industry is all about convenience. MORE
While Nordstrom has always been a popular department store for luxury goods, they’ve recently managed to stay fresh in the minds of consumers by offering service-led retail. MORE
The holiday season in major cities around the world is typically heralded by seasonal window retail displays put up by department stores and retailers large and small. One of the first major holiday window displays was put up by Macy’s New York store in 1874. MORE
The billionaire investor confirmed what we already knew when he sold off the last $900 million of his retail stock and said, “The department store is online now.” Warren Buffet said that in ten years, the retail industry will be unrecognizable. ” That’s old news. The real news is what’s happening inside the online marketplaces. MORE
Among companies that already have a B2B-specific web store, 76% are planning to upgrade it within two years — an indication that digital transformation is still a work in progress for many companies. MORE
Department stores have notoriously long, complex supply chains – take it from a leading specialty retailer with more than 30 brands offered in-store and online. The post Leading department store chooses Bamboo Rose to revamp its backend appeared first on Bamboo Rose. MORE
Debenhams, a British department store ventured into the world of PWAs and saw double-digit percentage point growth in mobile conversions. MORE
Department Stores Related Topics Forrester eCommerce
MARCH 17, 2019
The Department Store’s Bright Future Department Stores Can Enjoy a Bright Future. Department stores must change to survive and thrive fierce competition from brands’ direct to consumer initiatives.
Retail Technology Review
OCTOBER 1, 2018
Uberall, the Berlin-headquartered location marketing technology specialist, has announced the findings of its research into the accuracy of online location search results of the UK’s largest department stores. Critical Issues Internet Retailing
Steve Dennis
JANUARY 4, 2018
Amidst reports that holiday spending was up nearly 4.9% , some optimism about the American moderate department store sector has started to creep back in. Tighter inventories, store closings and other expense reductions should lead to year-over-year profit improvements. As I pointed out several months ago , at least two major things must happen before any optimism about the prospects of any of the middle market department store brands is warranted.
Steve Dennis
MARCH 11, 2018
department stores reported earnings recently, a certain level of ebullience took hold. Given how beaten down the moderate department store sector has been, a strong quarter or two might seem like cause for celebration–or at least guarded optimism. As most U.S.
Steve Dennis
NOVEMBER 4, 2017
It’s been a long, slow slide for department stores. In addition, Sycamore looks to be picking at the carcass of Bon-Ton Stores and Lord & Taylor is selling its iconic Manhattan flagship to WeWork.
Bamboo Rose
APRIL 5, 2018
Department stores have notoriously long, complex supply chains – take it from a leading specialty retailer with more than 30 brands offered in-store and online. The post Leading department store chooses Bamboo Rose to revamp its backend appeared first on Bamboo Rose.
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Steve Dennis
AUGUST 16, 2017
Last week we had five major department stores report their quarterly earnings: Macy’s , Kohl’s , Nordstrom , Dillard’s and JCPenney. The main reason is that department stores failed to innovate. There is no fundamental reason why any given department store cannot not have a viable operation with hundreds of physical locations, particularly when we realize that some 80% of all products in core department store categories are purchased offline.
Retail TouchPoints
JUNE 22, 2017
Nike has forged a strong direct-to-consumer (DTC) push, aiming to cut product creation cycle times in half and uniting its web site, stores and digital products under a single team called Nike Direct. In another case that feels like déjà vu, department stores are falling on the sword. “If
Retail TouchPoints
MARCH 22, 2017
Macy’s incoming CEO Jeff Gennette revealed at the Bank of America Merrill Lynch Consumer & Retail Technology Conference last week that the department store plans on making significant changes to its struggling brick-and-mortar presence. Recently, this same store was slashed in half.
Sailthru
SEPTEMBER 11, 2018
When it comes to department stores and marketplace retailers, digital truly is the divide. It’s easy for department stores to get caught up in Shiny Object Syndrome, ignoring the fundamentals in favor of the bells and whistles like smart fitting rooms and augmented reality displays.
Retail Technology Review
SEPTEMBER 5, 2018
in July 2018, equalling the amount spent in UK department stores. Figures from the Office of National Statistics (ONS) have revealed that online spending continued to increase to reach a new record proportion of all retailing at 18.2% Internet Retailing Critical Issues
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TradeGecko
JANUARY 17, 2019
According to a 2017 Deloitte study , older sales channels, such as department stores, are being challenged by online sales and specialty stores.
Steve Dennis
JANUARY 2, 2018
Every single retail store in the US to close permanently by month’s end. Stop blaming Amazon for department store woes. Department stores aren’t going away, but 3 big things still need to happen. The store closing panacea. As is my tradition, here’s my annual recap of my 2017 posts that got the most traffic. Once again my April Fool’s Day one easily grabs the top position.
Steve Dennis
MAY 27, 2019
As I have written about before , the moderate department store sector was in decline long before Amazon was anywhere close to being the force it is today. In fact, to put a point on this, in the face of Kohl’s and Penney’s negative store comps, TJX posted strong increases.
TradeGecko
DECEMBER 3, 2018
Once upon a time, private label clothing brands would first design clothes, market them, find buyers at department stores and chain retailers, fulfill orders, plan logistics to accommodate demand, and distribute to physical stores.
Retail TouchPoints
DECEMBER 12, 2018
Glenn Taylor, Senior Editor: While they’re not entirely out of the woods yet, the turnaround of experienced by major department stores, including Macy’s , Kohl’s , Nordstrom and Dillard’s , has been impressive. Last week, the RTP.
BigCommerce
NOVEMBER 20, 2017
In 1924, Macy’s welcomed the world’s largest department store with their first parade in New York City. Macy’s employees dressed up and marched alongside animals borrowed from the Central Park Zoo, leading a giant Santa Claus for 6 miles from Harlem to the store at Herald Square.
BigCommerce
NOVEMBER 20, 2017
The holiday season in major cities around the world is typically heralded by seasonal window retail displays put up by department stores and retailers large and small. One of the first major holiday window displays was put up by Macy’s New York store in 1874.
Retail TouchPoints
FEBRUARY 26, 2018
Wagner, Lustre There were more than 2,000 store closings in 2017. But retail stores are part of the character of the streets we walk every day. Is a “wellness” floor in a department store a magnet for people like this group of consumers? By Erica Baird and Karen E.
Retail TouchPoints
MAY 21, 2018
By Gil Larsen, Blis More than 5,000 stores closed their doors in 2017, and this year looks set to surpass it with 1,500 more closures already. But then there are the others, the stores that are always busy and buzzing with browsers.
Teamwork Retail
MAY 29, 2019
To service this higher level of commerce in burgeoning urban centers, the department store was born. The department store was the first iteration of what we now consider modern retail shopping. While the comforts of the modern age found their way into the urban department stores of London, Paris, and New York, residents of smaller cities and towns were at the mercy of the general store. Evolution of Retail.
Zaius
JUNE 6, 2019
While Nordstrom has always been a popular department store for luxury goods, they’ve recently managed to stay fresh in the minds of consumers by offering service-led retail.
Dynamic Action
DECEMBER 21, 2017
‘With a repeal of net neutrality, the social platforms may have the capability of becoming the new department stores,’ said Sarah Engel, chief marketing officer of DynamicAction. ‘Besides Amazon, they may become the only ‘department stores’ that can afford to offer the selection of amazing brands that rotate quickly enough to satisfy the consumers’ desires.’
Steve Dennis
MAY 7, 2019
Like their brethren, the two new locations—one at The Greenwich Lane in the West Village, the other on the Upper East Side—will carry no merchandise and are tiny compared with the typical mall-based Nordstrom department store.
Retail TouchPoints
APRIL 22, 2019
The path to purchase has become a complex fusion of multiple channels and devices, and many stores are struggling to keep up. Remaining store space will be used to reinforce the store as a “destination,” offering a point of differentiation from competitors.
Retail TouchPoints
APRIL 18, 2019
Sears catered to this new target group by building department stores in urban working-class neighborhoods across the country. However, they are particularly disruptive to customer experiences, store formats and logistics. This brings us to store formats.
Steve Dennis
JANUARY 8, 2019
I was an executive at Neiman Marcus, and many of us on the senior leadership team were attending the grand opening of our new store at the Shops of La Cantera in San Antonio, Texas. Nordstrom has leveraged its core with new stores in Canada and New York City.
Bamboo Rose
FEBRUARY 27, 2018
When we look at the retail landscape today, we see what boils down to three broad tiers of store success: – Tier 3 – Struggling: This tier is reserved for traditional, slow-to-adapt department stores.
Retail TouchPoints
DECEMBER 5, 2018
I purchased a dress for my daughter’s wedding from a major department store retailer, then was retargeted online with a 40% discount offer. I reached out via online customer service and was told they couldn’t help me because I had bought the item in-store.
GetElastic
MARCH 13, 2019
Debenhams, a British department store ventured into the world of PWAs and saw double-digit percentage point growth in mobile conversions.
Retail TouchPoints
SEPTEMBER 17, 2018
Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience. The technology helps enable a digital in-store experience that can drive more business.
Steve Dennis
OCTOBER 4, 2018
Drive around any major city and you’re likely to encounter quite a few mattress specialty stores, the most prominent being Mattress Firm with over 3,000 locations in the U.S. Department stores like Macy’s and JC Penney also have significant mattress businesses.
BigCommerce
NOVEMBER 21, 2017
Owned retail store : 24.7%. In 1879, British stores began dedicating areas to ‘Santa Land’ where customers could wander around immersed in Christmas scenery. Did Coca-Cola create the modern day Santa Claus? Is Mr. Potato Head responsible for reshaping holiday TV advertising?
Etail Solutions
APRIL 2, 2018
The billionaire investor confirmed what we already knew when he sold off the last $900 million of his retail stock and said, “The department store is online now.” Warren Buffet said that in ten years, the retail industry will be unrecognizable. ” That’s old news. The real news is what’s happening inside the online marketplaces.
Steve Dennis
AUGUST 25, 2017
Not only have they been swept up in the long-term decline of the moderate department store sector, but they also hemorrhaged huge amounts of market share during Ron Johnson’s failed re-boot. Store closings muddy the picture. Both Penney’s own store closings and those of competitors put pressure on pricing as stores liquidate merchandise. Amazon clearly has its eyes set on growing market share in traditional department store categories.
Steve Dennis
APRIL 20, 2019
Macy’s just launched Story concept shops in 36 stores across the United States. The new “narrative-driven retail experience” occupies about 1,500 square feet in most stores.
Retail TouchPoints
JULY 11, 2018
Throwing constant promotions at consumers without differentiating the offerings is one of the main reasons the department store sector fell so far behind in recent years. In less than a week, Amazon Prime Day will toss the retail world into a mid-summer frenzy.
Bamboo Rose
MARCH 15, 2018
From online shopping with free overnight shipping to department stores opening on holidays, the retail industry is all about convenience.
Retail TouchPoints
APRIL 26, 2018
Among companies that already have a B2B-specific web store, 76% are planning to upgrade it within two years — an indication that digital transformation is still a work in progress for many companies.
ROI Revolution
JUNE 19, 2019
of consumers planned to make Father’s Day related purchases, 39% will shop for gifts in department stores and 34% will shop online. Amazon Introduces a Visual Search Tool.
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