Retail Technology Review

OCTOBER 1, 2018

Uberall, the Berlin-headquartered location marketing technology specialist, has announced the findings of its research into the accuracy of online location search results of the UK’s largest department stores. Critical Issues Internet Retailing

Department Stores 116

Department Stores Technology Internet retail Marketing 116

Steve Dennis

MARCH 11, 2018

department stores reported earnings recently, a certain level of ebullience took hold. Given how beaten down the moderate department store sector has been, a strong quarter or two might seem like cause for celebration–or at least guarded optimism. As most U.S.

Department Stores 103

Department Stores Apparel Fashion Improvements 103

Steve Dennis

JANUARY 4, 2018

Amidst reports that holiday spending was up nearly 4.9% , some optimism about the American moderate department store sector has started to creep back in. Tighter inventories, store closings and other expense reductions should lead to year-over-year profit improvements. As I pointed out several months ago , at least two major things must happen before any optimism about the prospects of any of the middle market department store brands is warranted.

Department Stores 71

Department Stores Workshop Supplies Games 71

Steve Dennis

NOVEMBER 4, 2017

It’s been a long, slow slide for department stores. In addition, Sycamore looks to be picking at the carcass of Bon-Ton Stores and Lord & Taylor is selling its iconic Manhattan flagship to WeWork.

Department Stores 103

Department Stores Accessories Apparel Supplies 103

Bamboo Rose

APRIL 5, 2018

Department stores have notoriously long, complex supply chains – take it from a leading specialty retailer with more than 30 brands offered in-store and online. The post Leading department store chooses Bamboo Rose to revamp its backend appeared first on Bamboo Rose.

Department Stores 26

Department Stores Specialty Retailers Supplies Management 26

Steve Dennis

MAY 29, 2018

Then Kohl’s followed up with a similarly surprising upside report that led some to conclude that maybe, just maybe, the long-beleaguered department store sector might be seeing a resurgence or—dare we say it out loud?—the Without this shift, same-store sales would have increased only about 1.7% Penney and Sears ( and now Bon-Ton ) have been leaking volume through store closings and comparable store sales declines.

Department Stores 75

Department Stores Workshop Accessories Apparel 75

Steve Dennis

AUGUST 16, 2017

Last week we had five major department stores report their quarterly earnings: Macy’s , Kohl’s , Nordstrom , Dillard’s and JCPenney. The main reason is that department stores failed to innovate. There is no fundamental reason why any given department store cannot not have a viable operation with hundreds of physical locations, particularly when we realize that some 80% of all products in core department store categories are purchased offline.

Department Stores 76

Department Stores Supplies Consumer Improvements 76

Sailthru

SEPTEMBER 11, 2018

When it comes to department stores and marketplace retailers, digital truly is the divide. It’s easy for department stores to get caught up in Shiny Object Syndrome, ignoring the fundamentals in favor of the bells and whistles like smart fitting rooms and augmented reality displays.

Department Stores 26

Department Stores Jewelry Download Mobile 26

Retail TouchPoints

MARCH 22, 2017

Macy’s incoming CEO Jeff Gennette revealed at the Bank of America Merrill Lynch Consumer & Retail Technology Conference last week that the department store plans on making significant changes to its struggling brick-and-mortar presence. Recently, this same store was slashed in half.

Department Stores 195

Department Stores Banking Technology Other 195

Retail Technology Review

SEPTEMBER 5, 2018

in July 2018, equalling the amount spent in UK department stores. Figures from the Office of National Statistics (ONS) have revealed that online spending continued to increase to reach a new record proportion of all retailing at 18.2% Internet Retailing Critical Issues

Department Stores 126

Department Stores Internet retail eCommerce 126

Steve Dennis

JANUARY 2, 2018

Every single retail store in the US to close permanently by month’s end. Stop blaming Amazon for department store woes. Department stores aren’t going away, but 3 big things still need to happen. The store closing panacea. As is my tradition, here’s my annual recap of my 2017 posts that got the most traffic. Once again my April Fool’s Day one easily grabs the top position.

Blog 81

Blog Department Stores Article 81

Retail TouchPoints

FEBRUARY 26, 2018

Wagner, Lustre There were more than 2,000 store closings in 2017. But retail stores are part of the character of the streets we walk every day. Is a “wellness” floor in a department store a magnet for people like this group of consumers? By Erica Baird and Karen E.

Department Stores 404

Department Stores Apparel Games Consumer 404

Retail TouchPoints

MAY 21, 2018

By Gil Larsen, Blis More than 5,000 stores closed their doors in 2017, and this year looks set to surpass it with 1,500 more closures already. But then there are the others, the stores that are always busy and buzzing with browsers.

Department Stores 195

Department Stores Travel Consumer Mobile 195

Steve Dennis

OCTOBER 4, 2018

Drive around any major city and you’re likely to encounter quite a few mattress specialty stores, the most prominent being Mattress Firm with over 3,000 locations in the U.S. Department stores like Macy’s and JC Penney also have significant mattress businesses.

Department Stores 106

Department Stores Workshop Improvements Other 106

BigCommerce

NOVEMBER 20, 2017

The holiday season in major cities around the world is typically heralded by seasonal window retail displays put up by department stores and retailers large and small. One of the first major holiday window displays was put up by Macy’s New York store in 1874.

Department Stores 206

Department Stores Events Presentation Other 206

BigCommerce

NOVEMBER 20, 2017

In 1924, Macy’s welcomed the world’s largest department store with their first parade in New York City. Macy’s employees dressed up and marched alongside animals borrowed from the Central Park Zoo, leading a giant Santa Claus for 6 miles from Harlem to the store at Herald Square.

Department Stores 208

Department Stores Presentation Events eCommerce Marketing 208

Dynamic Action

DECEMBER 21, 2017

‘With a repeal of net neutrality, the social platforms may have the capability of becoming the new department stores,’ said Sarah Engel, chief marketing officer of DynamicAction. ‘Besides Amazon, they may become the only ‘department stores’ that can afford to offer the selection of amazing brands that rotate quickly enough to satisfy the consumers’ desires.’

Department Stores 48

Department Stores Demo Consumer Social Media 48

Retail TouchPoints

SEPTEMBER 17, 2018

Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience. The technology helps enable a digital in-store experience that can drive more business.

Consumer 195

Consumer Specialty Retailers Mobile Payments Technology 195

Bamboo Rose

FEBRUARY 27, 2018

When we look at the retail landscape today, we see what boils down to three broad tiers of store success: – Tier 3 – Struggling: This tier is reserved for traditional, slow-to-adapt department stores.

Department Stores 26

Department Stores eCommerce 26

Etail Solutions

APRIL 2, 2018

The billionaire investor confirmed what we already knew when he sold off the last $900 million of his retail stock and said, “The department store is online now.” Warren Buffet said that in ten years, the retail industry will be unrecognizable. ” That’s old news. The real news is what’s happening inside the online marketplaces.

Department Stores 40

Department Stores Blog 40

Retail TouchPoints

JULY 11, 2018

Throwing constant promotions at consumers without differentiating the offerings is one of the main reasons the department store sector fell so far behind in recent years. In less than a week, Amazon Prime Day will toss the retail world into a mid-summer frenzy.

Events 195

Events Department Stores Social Media Gifts 195

Steve Dennis

AUGUST 25, 2017

Not only have they been swept up in the long-term decline of the moderate department store sector, but they also hemorrhaged huge amounts of market share during Ron Johnson’s failed re-boot. Store closings muddy the picture. Both Penney’s own store closings and those of competitors put pressure on pricing as stores liquidate merchandise. Amazon clearly has its eyes set on growing market share in traditional department store categories.

Department Stores 75

Department Stores Apparel Improvements Shipping 75

BigCommerce

NOVEMBER 21, 2017

Owned retail store : 24.7%. In 1879, British stores began dedicating areas to ‘Santa Land’ where customers could wander around immersed in Christmas scenery. Did Coca-Cola create the modern day Santa Claus? Is Mr. Potato Head responsible for reshaping holiday TV advertising?

Toys 343

Toys PayPal Department Stores Travel 343

Retail TouchPoints

APRIL 26, 2018

Among companies that already have a B2B-specific web store, 76% are planning to upgrade it within two years — an indication that digital transformation is still a work in progress for many companies.

B2C 195

B2C Magento B2B Department Stores 195

Bamboo Rose

MARCH 15, 2018

From online shopping with free overnight shipping to department stores opening on holidays, the retail industry is all about convenience.

Department Stores 26

Department Stores Shipping Technology Consumer 26

Inflow Insights

MARCH 5, 2018

Imagine if — as you were entering the parking lot of a department store — you saw dozens of employees with clipboards asking everyone who got out of their car to sign up for an email list. Would you park your car and go into the store? Popups can be useful.

Department Stores 100

Department Stores Fashion Conversion Optimization Events 100

Retail TouchPoints

MARCH 6, 2018

By Glenn Taylor, Senior Editor The Amazon Go convenience store opening in January 2018 shed light on the next new shiny concept in retail — cashierless, checkout-free stores. For one, there are approximately 100 cameras on the Amazon Go store ceiling.

Technology 195

Technology Department Stores Apparel Customer Experience 195

Steve Dennis

JULY 1, 2017

First, in aggregate, regional malls–and their department store anchors–have been on the decline for more than two decades. The most recent wave of disruption has come mostly from the rise of off-price and dollar stores. As growing retailers situate new stores in growing suburban areas with favorable demographics, we often witness a shift in an area’s “retail center of gravity.” Digital Retail Store closings

Department Stores 83

Department Stores Sporting Goods Operations Other 83

Retail TouchPoints

FEBRUARY 2, 2018

Protecting systems from complex and sophisticated data breaches is difficult enough, but it is even harder within a distributed store IT environment, such as those in nationwide retail chains or franchise businesses.

Technology 195

Technology Outdoor Department Stores Fashion 195

Steve Dennis

JUNE 28, 2018

The moderate department store sector has been struggling for some two decades; first losing share to category killers and discount mass merchants, then to off-price retailers and now, increasingly, to Amazon. Since 2008, department stores’ share of total retail has sunk from 2.8% Over 1,000 stores have been shuttered during the past few years with more sure to follow.

Department Stores 71

Department Stores Workshop Fashion Operations 71

Steve Dennis

MARCH 3, 2017

Penney recently announced its fourth quarter earnings as well as plans to shutter as many as 140 stores. Moreover, Penney’s comparable stores sales fell “only” 0.7%, materially better than their direct competitors, indicating some growth in relative market share. The company also continues to experience double-digit e-commerce growth with some 75% of online orders “touching” a physical store.

Department Stores 76

Department Stores Omnichannel Improvements Operations 76

Retail TouchPoints

APRIL 4, 2018

RevTech , a venture accelerator focused on developing early-stage retail technology companies, is hosting its 11 th semi-annual Tech Trends in Retail event in the flagship Neiman Marcus store in Dallas on April 5.

Events 195

Events Technology Leisure Food and Beverages 195

Retail TouchPoints

AUGUST 2, 2017

For whatever reasons, if Macy’s moves forward with removing Ivanka’s line from stores, it better be prepared to handle whatever comes its way as a result.

Department Stores 195

Department Stores Fashion Article Definition 195

Retail TouchPoints

JULY 7, 2017

Department stores and other general merchandise stores, like supercenters and warehouse clubs, have been hit especially hard, shedding 89,000 jobs from November through March, according to the New York Times.

Management 195

Management Food and Beverages Arts Department Stores 195

Shopping Signals

SEPTEMBER 7, 2017

Imagine walking into a department store and finding the aisles clogged with abandoned shopping carts. The carts are filled with items people picked off the shelves but decided not to buy. That would obviously be a nightmare from the stock person’s perspective.

Shopping Carts 59

Shopping Carts Department Stores Comparison Shopping Customer 59

Retail TouchPoints

MAY 30, 2017

Among the many presentations by Salesforce execs and retailers, there was a refreshing emphasis on how various technologies would be used by real-world store associates to enhance the experience of real-world shoppers.

Technology 195

Technology POS Department Stores Document 195

Steve Dennis

JULY 10, 2018

Among the concerns he cited were declining comparable store sales at both Nordstrom’s full-line department stores and the Rack off-price division. While most of its department store brethren are losing market share, experiencing significantly compressed margins and closing stores in droves, Nordstrom has consistently driven strong overall results despite being a rather mature brand. A new role for the store: the heart of a brand’s ecosystem.

Department Stores 71

Department Stores Channel Customer Loyalty Customer 71

Dynamic Action

NOVEMBER 28, 2017

Sourcing Journal’s article Black Friday in Review: The Winners, The Losers, The Dollars and the Deals discusses the industry’s Black Friday results: consumers capitalized on the best deals, Millennials spent the most money, and department stores underperformed.

Department Stores 48

Department Stores Demo Subscription Books 48

Steve Dennis

JUNE 3, 2018

Second, Sears, its most similar on-the-mall competitor, has closed hundreds of stores in the past few years — surely Penney’s would pick up a fair share. So Penney’s now finds itself in a situation where it has been engaged in years of cost cutting and store closings.

Workshop 106

Workshop Multi-channel Department Stores Apparel 106

Steve Dennis

AUGUST 5, 2018

On-the-mall, moderate apparel and home stores have been steadily losing share to off-price/value-oriented off-the-mall competitors for many years.

Department Stores 90

Department Stores Apparel Fashion Customer 90

Steve Dennis

MAY 8, 2018

Last week Macy’s announced it had acquired Story , a New York-based concept store, and appointed founder Rachel Shechtman to be its new “brand experience officer.”

Games 122

Games Department Stores Fashion Events 122

GetElastic

AUGUST 2, 2017

It’s the main reason why shoppers still prefer physical stores over Amazon and eBay. Ebay has partnered with Myer to create the world’s first virtual department store. Augmented reality is an ecommerce technology changing the way people buy online.

eCommerce Technology 112

eCommerce Technology Technology Department Stores eCommerce 112

Steve Dennis

DECEMBER 11, 2017

Amazon, Walmart, Best Buy, Home Depot, Costco and virtually all the off-price giants and dollar stores, are driving strong growth and profits. It’s not surprising that a quick perusal of a store closing tracker features names like Sears, J.C.

Specialty Retailers 116

Specialty Retailers Workshop Department Stores Presentation 116