Retail TouchPoints

JULY 17, 2019

The report that Barneys New York is examining strategic alternatives that could include a bankruptcy or sale is the latest indicator that department stores — even the luxury ones — just aren’t moving the needle for shoppers. The RTP editors share their opinions on the future of department stores and what they will look like over the next decade. With that said, it’s obvious changes need to be made if these retailers want their remaining stores to matter.

Department Stores 150

Department Stores Specialty Retailers Demo Social Media 150

retaildive

OCTOBER 7, 2020

The coronavirus pandemic has worsened an existential crisis that deepened over the last 10 years

Department Stores 114

Department Stores 114

retaildive

AUGUST 19, 2020

Rumors are circulating about Amazon converting vacant department store space into fulfillment centers — a move experts say would round out its omnichannel approach

Department Stores 108

Department Stores Omnichannel Fulfillment 108

retaildive

NOVEMBER 12, 2020

A once mutually beneficial relationship is falling apart

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Department Stores 97

RetailWire

AUGUST 4, 2020

Department stores in Japan and the UK are able to carve out a clear niche that drives shopper traffic while many of their counterparts are teetering on the edge of extinction. department stores are too stale and slow The U.S. players haven’t been able to replicate the same type of excitement and pizazz,” said Craig Johnson, president of Customer Growth Partners.

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Department Stores Customer 40

Forrester's Customer Insights

MARCH 17, 2019

The Department Store’s Bright Future Department Stores Can Enjoy a Bright Future. Department stores must change to survive and thrive fierce competition from brands’ direct to consumer initiatives. But the Department Store’s Bright Future depends on enticing customers through the […]. Synchronizing supply and demand to sell inventory at full price is one issue.

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Department Stores Supplies Consumer Customer 39

retaildive

AUGUST 21, 2020

The beauty giant announced a pandemic-related restructuring plan that shifts its priorities toward digital and away from unproductive locations

Department Stores 97

Department Stores 97

retaildive

AUGUST 10, 2020

The e-commerce giant is eyeing mall properties for fulfillment centers, according to a Wall Street Journal report

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Department Stores Fulfillment 94

retaildive

JULY 7, 2020

Specialty retailers, while giving off-price retailers a run for their money, leaned on promotions to sway shoppers, according to Wedbush analysts

Department Stores 63

Department Stores Specialty Retailers Consumer 63

RetailWire

JULY 6, 2020

Mall operators have long counted on anchors, typically department stores, to attract shoppers who also visit other retailers and restaurants on their visits. With a growing number of department stores closing locations or going out of business altogether, malls are having to quickly adapt if they want to survive. A report by Coresight Research says up to 25 percent of the nation’s malls are currently or will be in financial jeopardy in the near future

Department Stores 40

Department Stores Operations Other 40

RetailWire

DECEMBER 1, 2020

Moderate-income Americans shopped at department stores for decades, but that changed as income disparity hollowed out the nation’s middle class. The result has been record numbers of department store closures in recent years with the number of stores falling from 8,600 in 2011 to 6,000 today. The number of people employed by department stores has fallen to fewer than 700,000 today, down from more than 1.2

Department Stores 40

Department Stores 40

retaildive

JULY 17, 2020

One has already reinstated equity bonuses while the other is under scrutiny in bankruptcy for its cash bonus plan

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Department Stores Payments Other 67

Steve Dennis

JANUARY 4, 2018

Amidst reports that holiday spending was up nearly 4.9% , some optimism about the American moderate department store sector has started to creep back in. Tighter inventories, store closings and other expense reductions should lead to year-over-year profit improvements. As I pointed out several months ago , at least two major things must happen before any optimism about the prospects of any of the middle market department store brands is warranted.

Department Stores 66

Department Stores Workshop Games Supplies 66

RetailWire

JUNE 25, 2020

The city’s retailers are looking to rebound after having to close stores in March due to the coronavirus pandemic and many already know that business will continue to be down as the millions of tourists that typically come to New York each year is severely affected by the COVID-19 outbreak There are deals to be had for customers wearing masks that go shopping at Nordstrom, Saks Fifth Avenue and Tiffany in Manhattan.

Department Stores 40

Department Stores Customer 40

Retail Technology Review

OCTOBER 1, 2018

Uberall, the Berlin-headquartered location marketing technology specialist, has announced the findings of its research into the accuracy of online location search results of the UK’s largest department stores. Critical Issues Internet Retailing

Department Stores 81

Department Stores Technology Marketing Internet retail 81

Steve Dennis

MARCH 11, 2018

department stores reported earnings recently, a certain level of ebullience took hold. And in the otherworldliness that is the stock market, Nordstrom — the only department store with a truly distinctive value proposition and objectively good results — traded down on its failure to live up to expectations. Second, and more importantly, we cannot escape the fact that mid-priced department stores in the U.S. As most U.S.

Department Stores 71

Department Stores Apparel Fashion Improvements 71

Steve Dennis

NOVEMBER 4, 2017

It’s been a long, slow slide for department stores. In addition, Sycamore looks to be picking at the carcass of Bon-Ton Stores and Lord & Taylor is selling its iconic Manhattan flagship to WeWork. For many, this unrelenting parade of bad news leads them to believe that department stores are toast. But just as the retail apocalypse narrative is nonsense , so is the notion that department stores are going away.

Department Stores 71

Department Stores Accessories Apparel Omnichannel 71

Steve Dennis

MAY 29, 2018

Then Kohl’s followed up with a similarly surprising upside report that led some to conclude that maybe, just maybe, the long-beleaguered department store sector might be seeing a resurgence or—dare we say it out loud?—the Without this shift, same-store sales would have increased only about 1.7% Penney and Sears ( and now Bon-Ton ) have been leaking volume through store closings and comparable store sales declines.

Department Stores 68

Department Stores Workshop Accessories Games 68

Sailthru

SEPTEMBER 11, 2018

When it comes to department stores and marketplace retailers, digital truly is the divide. It’s easy for department stores to get caught up in Shiny Object Syndrome, ignoring the fundamentals in favor of the bells and whistles like smart fitting rooms and augmented reality displays. Traditional department stores are improving their ecommerce offerings.

Department Stores 60

Department Stores Jewelry Download Mobile 60

Steve Dennis

AUGUST 16, 2017

Last week we had five major department stores report their quarterly earnings: Macy’s , Kohl’s , Nordstrom , Dillard’s and JCPenney. The main reason is that department stores failed to innovate. There is no fundamental reason why any given department store cannot not have a viable operation with hundreds of physical locations, particularly when we realize that some 80% of all products in core department store categories are purchased offline.

Department Stores 72

Department Stores Consumer Supplies Channel 72

Bamboo Rose

APRIL 5, 2018

Department stores have notoriously long, complex supply chains – take it from a leading specialty retailer with more than 30 brands offered in-store and online. The store’s brands, which should act as a cohesive unit, were acting independently of each other and using disparate systems to manage their supply chain processes. The post Leading department store chooses Bamboo Rose to revamp its backend appeared first on Bamboo Rose.

Department Stores 20

Department Stores Specialty Retailers Supplies Management 20

Retail Touch

JANUARY 20, 2021

Iconic luxury retailer Barneys New York has been brought back to life inside Saks Fifth Avenue ’s New York City flagship via a new department experience called Barneys at Saks. A standalone Barneys at Saks store will open on Jan. The In-Store Department Designed for Discovery.

Department Stores 70

Department Stores Fashion Accessories Social Media 70

Retail Touch

OCTOBER 1, 2020

Nordstrom has launched BEAUTYCYCLE, a recycling program that allows customers to bring their empty beauty product packaging to any of the retailer’s full-line stores or Nordstrom Local service hubs in the continental U.S.

Department Stores 75

Department Stores Accessories Management Customer Experience 75

Retail TouchPoints

JUNE 22, 2017

Nike has forged a strong direct-to-consumer (DTC) push, aiming to cut product creation cycle times in half and uniting its web site, stores and digital products under a single team called Nike Direct. If Nike — one of America’s most influential brands over the past three decades — is willing to make this jump, then it’s certainly an option retailers should take seriously, especially if their in-store or online channels aren’t selling up to par.

Sporting Goods 150

Sporting Goods Department Stores Apparel Channel 150

Retail TouchPoints

MARCH 22, 2017

Macy’s incoming CEO Jeff Gennette revealed at the Bank of America Merrill Lynch Consumer & Retail Technology Conference last week that the department store plans on making significant changes to its struggling brick-and-mortar presence. I personally have visited a store transformed from Macy’s to Macy’s Backstage and I was severely disappointed and unimpressed. Recently, this same store was slashed in half.

Department Stores 150

Department Stores Banking Other Technology 150

retaildive

JANUARY 6, 2021

The department store is more than halfway through its previously announced plan to close 125 locations within three years

Department Stores 88

Department Stores 88

retaildive

AUGUST 20, 2020

The 21st century hasn't been kind to the oldest department store in the U.S.

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Department Stores 95

BigCommerce

JULY 24, 2020

Picture the inside of a plush department store. Above you, sparkling full-gamut LED lights illuminating the scene. To your left,… Ecommerce Marketing How to Sell Online competitive analysis

Department Stores 337

Department Stores eCommerce eCommerce Marketing Marketing 337

BigCommerce

MARCH 11, 2020

Chances are you trudged along in a warehouse or department store, making… General Ecommerce Tips ecommerce trendsThink about the first time you purchased furniture.

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Department Stores Consumer eCommerce 254

retaildive

NOVEMBER 12, 2020

The new line features in-demand comfortable styles in inclusive sizing, though the department store warned against calling it athleisure

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Department Stores Apparel 91

retaildive

OCTOBER 16, 2020

The department store joins other retailers in announcing holiday themed events to try and entice socially distanced shoppers to visit

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Department Stores Events Other 93

retaildive

JANUARY 5, 2021

Nata Dvir, who leads the department store's beauty and center core merchandising, will take the job next month, reporting to CEO Jeff Gennette

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Department Stores 90

retaildive

JUNE 26, 2020

Is the department store's reinvention over before it even began

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Department Stores 80

retaildive

AUGUST 24, 2020

After disrupting the department store's turnaround, the pandemic takes yet another whack at its plans this year

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Department Stores 92

retaildive

JANUARY 14, 2021

The department store is moving forward with a strategy, announced before the pandemic, to run smaller off-mall stores, but it has a lot to prove

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Department Stores Marketing 73

retaildive

DECEMBER 14, 2020

Michelle Cordeiro Grant's startup was acquired last year by the department store mainstay, but the two have more in common than appears at first blush

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Department Stores 91

retaildive

DECEMBER 1, 2020

By 2023, the beauty retailer will be winding down its partnership with one department store and ramping up its deal with another

Department Stores 93

Department Stores 93