article thumbnail

Revolut Secures Its Banking License – Crowning A Decade Of Digital Banks

Forrester eCommerce

Digital banks are gaining traction among consumers, globally. Learn what incumbent banks should do to compete.

Banking 415
article thumbnail

The Future of Banking: By 2030, Banking Will Be Invisible, Connected, Insights-Driven, And Purposeful

Forrester eCommerce

In the rapidly evolving financial landscape, banks are facing challenges that require them to adapt and innovate. Trust is the foundation upon which successful banking relationships are built, and it will continue to be a crucial factor in shaping the future of the industry. […]

Banking 312
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

US Banks Must Get Ready For Open Banking Now

Forrester eCommerce

Open banking is imminent in the US, and banks must prepare now to be ready for the CFPB's Personal Financial Data Rights rule.

Banking 459
article thumbnail

Adapt Or Die: Banks Face An Extinction Event

Forrester eCommerce

Well, that’s how legacy, monolithic banking systems are: inflexible, siloed, and product-centric; closed, batch-based, unintelligent, and security-challenged — relics of a bygone era. Now, dramatically change their environment. Sounds like a recipe for extinction, right?

Banking 432
article thumbnail

In North America, Mobile Banking Apps Are Sufficient But Undifferentiated

Forrester eCommerce

Forrester recently evaluated mobile banking apps in Canada and the US in our latest Digital Experience Review™ (DXR). It shows that: Banks’ apps are barely keeping up with customers’ needs and expectations. Mobile banking usage is rising and evolving, and the pace of change has been accelerating since 2020.

Banking 221
article thumbnail

What’s New In Australian Mobile Banking In 2024

Forrester eCommerce

To gauge the ease and effectiveness of mobile banking experiences, Forrester evaluated the smartphone apps of the “big four” Australian banks.

Banking 273
article thumbnail

2024 NPS Rankings For 60 European Banks

Forrester eCommerce

Forrester just published The European Net Promoter Rankings, 2024 with Net Promoter Scores℠ (NPS) for 60 banks across France, Germany, Italy, Spain, Sweden, the UK, Poland and the Netherlands.

Banking 221